The White Hart

Featured reviews

• J

  Jessica Smith

  ·3 weeks ago

  “Group of 8 arrived on time for the booked table. Was directed to our table in the corner was set for 6 so assumed that the other 2 seater was also for us (which was fine) as the two teenagers could sit together. But that wasn't right. We ordered the drinks, average amount of wait time for those. Went to order after sitting down for 25 minutes, was only then made aware what wasn't on the menu. Not too sure why we werent told when were sat down! Food took a fair while to come out Which again was fine Forgot one person meal...arrived promptly after their error. ( was removed from the bill without asking) Took ages to get the table cleared and the desert menu only to be told that the table is only booked out for 2 hours.... I was really suprised by our visit. I had high hopes as ive always heard such great things.”

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• I

  Ian Mclean

  ·2 months ago

  “Poor service . Visiting local friends, so good location for us, however poor staff and unfriendly. No welcome at breakfast, just a stare, as if to say “what do you want”? Only 2 in the restaurant and told to sit at table facing the corner 🤦🏼‍♂️😂 food from previous evening under the table 🥴fairly well appointed room but overall an unwelcoming experience.. rather give my money to Premier Inn.”

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• J

  John G

  ·2 months ago

  “Not great. Stopped here for lunch on a Thursday. Pub was quiet. Served by a very disinterested waiter at the table. Food came reasonably quickly. The ploughman’s was OK although rather small. Baguette and chips were a generous size and tasty. However, the ham egg and chips was dreadful probably the worst I have ever had. I started eating and the ham was dry and you could taste nothing but smoke. After a couple of mouthfuls my daughter said that she wouldn’t eat ham that was grey…I hadn’t noticed in the dim lighting but it was indeed grey. The eggs were fried until they solid and crisp. Chips were Ok but I didn’t pay for a portion of chips. Most of this remained uneaten, I probably should have complained but the service was so poor I just couldn’t be bothered with the hassle. Almost certainly won’t be back”

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• P

  Patricia Byrne

  ·2 months ago

  “Had Sunday lunch today. Carvery good, gravy had thick globules ugh. Mixed grill dreadful. The waiter had no idea what Dijon mustard was. Any mustard then - no mustard at all!!! How can you serve steak & not have mustard? We will not be visiting this establishment again.”

• L

  Lynda Monkcom

  ·3 months ago

  “Lunch here with my husband. .The pub itself is very nice and the food good. However, it's definitely let down by the service. A two hour wait for two sandwiches with a salad garnish ( the saladt was bwarm) andt two bowls of very nice chips - totally unacceptable!, We5 won't be going back.”

• R

  R

  ·3 months ago

  “Went out today for a meal for my 18th birthday and it was our first time going here, as only live round the corner. Had an absolutely lovely meal. Overall a wonderful time. The waitress serving us, Alana was very lovely. All of the staff are fantastic though. I would highly recommend.”

• C

  christine woods

  ·3 months ago

  “Went for lunch with our daughters, not very busy, ordered meals 1 was vegan. After waiting an hour asked how much longer meals would be seeing as people who came in after us were being given theirs. Was told 5 mins, 15 mins later a young girl came and told us that they didn't have the Vegan meal, Really! Took them over an hour to tell us that. Said they could do a risotto but she said she'd just have a plate of chips. After about 5 mins my daughter asked how much longer do we have to wait, 2 mins later they came out. Well I honestly wish we had just got up and walked out. My daughter and I had ham egg and chips, chips were really dry, the ham was wafer thin and the edge of mine was crisp, I assume where it had been near heat. My other daughter had pie and mash she said the mash was dry and tasteless and the pie the same, which she left quite a bit of her meal, my husband had Steak and chips again chips dry steak tasteless. My other daughter who had ordered the vegan meal also left some of her chips. When the bill came they hadn't charged for her chips but there was no manager or supervisor at any time came over to apologise. I have messaged them to complain on their Facebook page, they have read the message but have not replied. This was a place where we always used to go and liked, unfortunately no more and I wouldn't recommend it to anyone either.”

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• C

  C A RB

  ·4 months ago

  “It's ridiculous that I was given a dirty glass, ask for a new one and they give me another dirty glass!!! Let's also not talk about how small the fish and chips is for such a ridiculous price, £17.50!! While eating it I also found a hair in it, it's just nuts. You have better places to eat for cheaper prices nearby. I do not recommend it!”

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• A

  Abigail Johnson

  ·4 months ago

  “Two stars for the garden, lots of seating, shade and space for the kids to play and a good looking pub. We arrived just before midday so they hadn't been open long. We ordered some drinks then went to the ladies where one toilet was blocked and another had no toilet roll deeming two out of the three toilets out of use. The soap was inaccessible as both dispensers were broken, full but useless. Then we come to food... we ordered a couple of ploughman's but what came out was frankly, not up to scratch at all. After being charged an additional £4 per plate for two types of cheese as well as ham the food that arrived was not acceptable for what cost us over £30 in total. A cheap part-baked roll, no butter, no pickled onion. A tiny amount of thin, grey looking ham, a small slice of brie and sweaty cheddar, an unwashed apple with onion skin and a squashed fly stuck to it and a limp salad just chucked on a plate. We sent it back, the food came back out with the same cheese on it just flipped over and some extra added, a quarter of the amount of apple and some butter... just careless and no thought. It was absolutely not busy enough for such a large pub to have struggled with this kind of order. Don't even get me started on the loaded potato skins my friend ordered that ended up uneaten. Soggy and poorly made and just gave us the impression that there was no chef in the kitchen. I appreciate it's hot and things are expensive but to prep and plate food and ensure toilets have tissue and soap is very, very basic. My review is harsh however, this is such a beautiful pub with a lot going for it, it's a shame to be so let down by the food.”

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• R

  Ross Templeton

  ·4 months ago

  “The White Hart - amazing food, good portions and value for money. However, over the last year we’ve noticed a decline in service. I guess the staff are over worked and under pressure which is a shame. Not knocking it down as can be a truly great place to eat and drink, the food is amazing. but the customer service, communication isn’t great. We were told an hour wait for food, which is fine! But when I went to the bar, was told it’s table service. OK. But that took another 20 minutes. And then afterwards we never got asked for our food order, so after an hour we left. You’re all great there, but I think what could help is app ordering? as staff seem to be under so much pressure to get around to all customers. Or being able to order at the bar.”

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