Toby Carvery Hilsea

Featured reviews

• E

  Eduard Macri

  ·1 month ago

  “I have ordered today "our famous carvery" to be delivered to my place as I have a temporary disability.very disappointing. only leftovers, almost no meat and the sides seemed to have been recovered from other plates as leftovers from other customers and tasted rancid. I'm really sorry I didn't take pictures to show them what a mess they put in the order. Too bad, I'll never order from here again.”

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• E

  Emily Holliday

  ·1 month ago

  “We visited on Bank Holiday Monday after booking a table for two, and unfortunately the experience was disappointing. From the moment we arrived at the carvery counter, there was no smile, no warm greeting or any sense that we were welcome. The staff member serving the meat just looked miserable, and we genuinely felt like we were an inconvenience to him. I had planned to have the gammon, but when I asked for it, I was simply met with a blank “no”. There was no explanation, no apology and no offer of when it might be available — just a blunt response. When I asked whether there would be more coming out, I was told it would be another hour, again with no apology or any attempt to be helpful. As I wasn’t particularly hungry and don’t really like the other meat options, I asked if I could have a children’s carvery, as it comes on a smaller plate with less meat and costs less. I genuinely couldn’t understand why this was an issue, especially as we’ve previously visited with my nan, who doesn’t want a large portion, and we’ve never had any problem with this before. The issue wasn’t necessarily that he said no. If he’d simply explained politely that it wasn’t allowed because of company policy, I would have accepted that. Instead, he was extremely abrupt and dismissive, repeatedly saying things along the lines of, “No, no, I’m not doing that. Can’t do it. Not doing it.” There was no explanation, apology or attempt to find a solution. The whole interaction was so unpleasant that we decided to leave without eating. It was particularly disappointing as we’d planned to have a nice meal out on Bank Holiday Monday, and it ended up completely ruining the experience for us. I do want to mention that the lady at the front counter was lovely and understanding when we explained what had happened, and kindly didn’t charge us for our refillable drinks, which we really appreciated. Unfortunately, the attitude of the member of staff serving the meat completely overshadowed everything else. A little bit of politeness, warmth and basic customer service would have made such a difference. We ended up going somewhere else afterwards and had a much nicer experience.”

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• T

  tre cunningham

  ·1 month ago

  “Charges more for a carvery on a Sunday, then any other day of the week? Beef was full of fat, beef dripping roast potatoes were soggy and their 'special' gravy is a flavourless bistro... only saving grace was our waitress”

• V

  Vivien

  ·1 month ago

  “Great meal. Good service. Very loud in area I was seated in. Too loud to have a conversation. We had no children but sat in a smallish area with more children than adults”

• R

  Robert Mckerrow

  ·1 month ago

  “Took an hour to get the carvery. Would not recommend for a Sunday”

• C

  Chris Haggard

  ·1 month ago

  “Great service from, Lana. Great food, and fair prices. 1st time today, but will be back in the near future”

• G

  Gary Mortimer

  ·1 month ago

  “Food wasnt very nice three of the people i was with barely touched there breakfast the cappacinos were like milky water with chocolate sprinkles,100 percent certain we will never come back”

• H

  Hazel Powlesland

  ·1 month ago

  “The food was great and my granddaughter had a lovely birthday”

• S

  Sophie Stevens

  ·2 months ago

  “Dear Toby, our carvery was out of this world. We literally saw space and time merge because of how lovely it was. Our beautiful Sue was our server and we couldn’t ask for a better person to help us. She was so accommodating and helpful. The atmosphere was so calm and chilled which is our perfect idea of a meal out. We will definitely be back and fingers crossed our sweet Sue serves us again. Thank you very much for creating something so amazing.”

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• M

  Me!

  ·2 months ago

  “Went to the Hilsea Toby carvery and was really, *really* disappointed. Unless I'm mistaken, a Toby Carvery is a carvery. And I'm thinking meat. A logical conclusion, you'd think? Except, they had pretty much run out. A dry old morsel of pork, no gammon, scraps of turkey, and a small lump of cardboard.. er... sorry, I mean beef. This wasn't fresh meat, by any stretch of the imagination, so it's not like they couldn't have thought about prepping more hours ago. It's like going to the supermarket, but without the "super". The veg was of similar quality. Tired, sitting there for ages, and so unappealing. The green of the cabbage had given up and gone home (wish we had), leaving dry looking torn white strips. I say "cabbage", but actually, in fairness, that's only my best guess. Horseradish sauce? AWOL. Cranberry sauce? AWOL. Gravy? Clearly a leak as most had drained away (to somewhere), leaving the bottom of the saucepan to be tilted in order to full a ladle. Yeah. Not a pleasant experience one bit. Doubt I'll be returning. It's not the cheapest, but certainly one of the most abysmal. And the staff? Not an ounce of an apology. Just them saying that they've been busier than expected. Hmm. I guess that might not be a problem going forward. Two fewer people in the future, for sure..”

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