Castle In The Air

Featured reviews

• G

  Google user

  ·3 months ago

  “I had food here (breakfast) and it was good. This morning I went again for breakfast and it was shocking. I had Eggs Benedict, but the egg was rock hard and the ham was dry. You could see it had been sitting out and had dried on the edges.Taste was a bit of as well to whole meal. They gave me a refund and offered to replace it,declined the food as not trust it afterthat service. I will 100% not step foot in here again,not wen there is so many other restaurants out there.”

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• G

  Google user

  ·4 months ago

  “Had a lovely tea with family, 3 adults and 5 children. The food was hot and tasty and good portions, the cookie dough dessert was to die for. The atmosphere was good and it wasn’t too busy.”

• G

  Google user

  ·4 months ago

  “This used to be, our go to pub. For breakfast or evening meal. We only live about 10 minutes away. The last 3 times we have been. Food has come out cold. We was a party of 9, for evening meal. 3 pizzas came out stone cold, and the Ramon bowl and salt and pepper bowl, also came out lukewarm. We notified a member of staff, and I gave her a piece of stone cold pizza to hold, she said really sorry, I'll sort it. 5 minutes later came back, to say the Ramon bowl was out of stock. My wife ordered something else. Everything came piping hot. The other 4 people in our party had already finished there food. As they brought the new food, the waitress said, there is complimentary desserts for everyone, just let the bar staff know when your ready. Fair enough, kind of them to acknowledge there had been a problem. Went a week ago for breakfast, just the wife and I. I ordered the large breakfast with black pudding. Bacon was stone cold, beans was cold. Sausage and black pudding was hot. I just ate it, thinking this is the last time. Wife ordered eggs benedict with bacon. Bacon was stone cold. Wife sent hers back, came back out within 5 minutes piping hot. The egg was that hard it was like a tennis ball. Like it had been nuked in a microwave. I went to get a coffee from the machine, as I was waiting to use the machine. I was watching the kitchen workers in the kitchen though the window in the door. They was plating up a breakfast on the pass, using his hands no gloves. Putting the bacon and the sausages on the plate with his hands. Never again will I waste money there. We will use Barley farm from now on”

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• G

  Google user

  ·5 months ago

  “We’ve been coming to this pub regularly for almost seven years because it’s a nice place to relax with the family, even if the food quality has always been fairly average. Unfortunately, after today’s experience, we won’t be returning. My wife and daughter ordered two chicken shawarma wraps because the menu clearly stated the chicken would be chicken thigh. Instead, the wraps arrived with pulled chicken. This review is not about the taste of the food — it’s about the fact that the dish served was not what was described on the menu. If it had been advertised as pulled chicken, they would never have ordered it. We politely asked to speak with the manager, but a man came to the table who never introduced himself or acted professionally. We explained the issue calmly and clearly, and despite the restaurant serving something different from what was advertised, his only response was that there was “nothing he could do.” He then walked away in a very rude and dismissive manner, without offering any alternative, apology, or attempt to resolve the situation. What disappointed us most was not the mistake itself, but the complete lack of responsibility and customer care. We even ended up spending more money ordering different dishes just to continue enjoying our family day out, yet we were treated as if our concerns did not matter at all. Mistakes can happen anywhere, but professionalism, accountability, and respect toward customers should always come first. Unfortunately, none of that was shown today.”

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• G

  Google user

  ·5 months ago

  “There was a vulgar smell in the place along with a piece of chewing gum next to our table. The guy who brought us the food was dribbling and when we looked at the food the bacon and sausage was still oinking 🐽🐖 and the scrambled egg smelt like they were off. I would not recommend at all. There's plenty of other wetherspoons within a 5 mile radius which are much better.”

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• G

  Google user

  ·5 months ago

  “First time visiting here and although it's the same chain, many will know that the food at Wetherspoons can be hit and miss depending on the venue but this one was spot on! Excellent service, delicious food and although it was busy, still tables available. Will definitely return.”

• G

  Google user

  ·6 months ago

  “We always pop in here for a bit of food before heading into Chill Factore for a snowboarding session. It’s a great, convenient spot and the service is usually pretty quick. Just a heads-up that the prices are definitely a bit more expensive than your "standard" Wetherspoons, likely because of the location, but it's still good value compared to other options nearby.”

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• G

  Google user

  ·7 months ago

  “Waitress was absolutely miserable. No smile and not much personality. Food took 35 minutes to come out after asking a member of the team to check on my food. It comes out instantly so obviously it's been sat on the pass for however long. The waitress also brings the wrong breakfast to the table and quickly fixes the situation. Ordering dessert and yet, that becomes a long wait. Yet, it isn't that busy. I have come previously and I've enjoyed it. Unclear whether it's different staff or management but this time the experience was poor.”

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• G

  Google user

  ·1 year ago

  “Good food and good atmosphere with TVs that was playing the football , quick service on food too and considering chill factor and play factor are next door it was reasonably quiet but I can only imagine it gets very busy !! Parking was ok too as if you go to either of the venues you can leave your car parked up for max 4 hours”

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• G

  Google user

  ·1 year ago

  “Found this Wetherspoons by accident,on the way back from the airport.Glad I did, loads of outdoor seating on the sunny day I visited.Food was served quickly, and the beer was cold. Another Wetherspoons ticked off my list ,recommended if you're in the area and like me love all things spoons.”