Haidilao Hot Pot

Featured reviews

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  Patricia Perry

  ·1 month ago

  “Hi , regular customer here . Taste is also maintained in best flavour and good Hygiene. I am already familiar with nearly all staff. Today , I was served by Debrah , very patient , hospitable and caring of the client . She is also hardworking and cheerful . I wish to come and enjoy again wherever I live in UK. Thanks Haidilao 🩷”

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  Lexie Ma

  ·1 month ago

  “the food tastes the same as in China! And there are so many kinds of food and dipping sauce! The staff Yiwen is sooooo nice, kindly talking with us and proactively help us to use the student discount for us!! (We are students from Netherlands) And she even brought the free chocolate ice cream for us! And she gave us good recommendations for food and restaurants in London! Nice girllll!🎈🎈🎈”

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  Eddie Wong

  ·1 month ago

  “I originally just wanted to have some Haidilao hotpot, but then I found out they now have these cute gift boxes too 🥹💐 It’s basically the perfect combination of hotpot, snacks and a beautiful flower & fruit gift box. Perfect for treating yourself, your bestie, or someone you love. We also tried some of the new dishes: 🐟 Sichuan Pickled Fish This was such a nice surprise! Tangy, slightly spicy and the fish was really tender. Perfect for a change of flavour in between all the hotpot. 🥢 Braised Snacks The kind of dish that everyone quietly keeps reaching for once it’s on the table 😂 🍢 Fried Skewers A little indulgent after hotpot, but honestly so good. Especially when you’re chatting and somehow end up having one after another… But the highlight for me was definitely the flower & fruit gift box 💐🍓 There’s something so lovely about finishing your hotpot and getting a box of flowers and fresh fruit afterwards. A little reminder to treat yourself too ❤️ Hotpot + snacks + flowers + fruit = the kind of practical romance I’m totally here for 🥹”

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  Mcdacia Hoo

  ·1 month ago

  “The food was great and the service was excellent. A special thank you to Ms. Debora who was very friendly, attentive, and made our dining experience even better. We really enjoyed our meal and would definitely come back again.”

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  Philip Branford

  ·2 months ago

  “My best hotpot experience so far. In London or elsewhere. The choice of broths, meat, fish, noodles and other accompaniments is wonderful, and everything is of high quality. The staff is incredibly welcoming and efficient. Thanks Nora for making our meal such a memorable one. Aprons are provided, thankfully ! Highly recommended.”

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  Emmaria

  ·2 months ago

  “We a lovely time here. Xiaomei was very friendly & attentive which set a good first impression towards the rest of dinner. Plenty of seats available with a separate waiting area with snacks and water, which I found very convenient as some of our party was running late. Great atmosphere and very clean,up to haidilao standards. I recommend the Beef rib, Sukiyaki soup base and the Fried milk buns with condensed milk.”

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  TCH

  ·3 months ago

  “Wonderful place to have good, Chinese Hotpot. The server that served us was Ms Wendy. Pleasant personality, cheerful and well versed in her product knowledge. Able to recommend us on the choice of food to order based on our tastebuds! So we went with her recommendations and ordered a 3 person Set Meal that comes with fried Meats and Chicken strips,Prawn pastes, Fish Slices, Beef and Pork together with your choice of broths! Many patrons whose birthday falls on the day or within the month they service staffs would present a slice of Cake with a candle and sing “Birthday Song” too! Great place to celebrate your birthday as well as get a good meal of delectable Chinese Hotpot!”

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  Mohammad Mohsin Phalgaroo

  ·5 months ago

  “I had an absolutely amazing experience at Haidilao Hot Pot! I went for the premium buffet hotpot and everything was incredibly delicious, fresh, and full of flavor. The variety of ingredients and high-quality food made the whole experience unforgettable. Every dish was so tasty and perfectly prepared definitely one of the best hotpot experiences I’ve had in London. I also really appreciated that the restaurant offers halal options, which made the visit even better for me. What truly made the experience special was the staff. Everyone was so kind, friendly, and welcoming from the moment we arrived. The service was excellent throughout the meal, and the staff were always attentive and happy to help with anything we needed. The restaurant itself was also very neat, clean, and well organized, creating a comfortable and relaxing atmosphere to enjoy the food. Overall, the experience was amazing delicious halal hotpot, outstanding customer service, and a lovely environment. Highly recommended, and I will definitely be coming back again!”

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  hare super

  ·6 months ago

  “Just visited Haidilao Piccadilly and had to share — their new Golden Chicken & Fish Maw Hotpot is amazing! 😍 The soup is rich and golden, but not too heavy, and you can actually see the whole chicken leg and fish maw in the pot — super satisfying. Staff recommended drinking the soup first, and I get it now… it’s like a warm, cozy hug in a bowl. I tried a few add-ons too — the lamb shoulder was tender and flavorful, the golden egg dumplings were sweet and soft, and the veggies soaked up all that soup goodness. Everything just tastes fresh and well-prepared. Also, their 0.99£ member items are insane value! Perfect if you want to add rice, egg, or other little extras without hurting your wallet. Service was, as expected, top-notch — friendly, attentive, and just fun. Definitely a place I’d come back to for a casual hangout or a comforting meal. Highly recommend if you’re around Piccadilly or even The O2 — now available in three UK locations!”

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  황지원

  ·8 months ago

  “I was really impressed by the service. When we mentioned that the food was spicy, the staff( XiaoLin ) quickly brought us soy milk and jelly without us even asking. They were so thoughtful and attentive throughout the whole meal. The food was great, but the service made the experience even better. Thank you for XiaoLin!”

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