Glass Horse

Featured reviews

• G

  Google user

  ·1 month ago

  “Love this place been to a few hungry horses this one has a outside play area which needs updating but is still fun for kids. Food was great value wish they had left offer on for kids all through summer holidays so that was disappointing but other than that love this place.”

• G

  Google user

  ·3 months ago

  “The service provided was exceptional. We visited on Friday, July 3rd, at 6 PM. Despite the busy atmosphere, the bar staff, Logan and Emily, efficiently managed the service, ensuring prompt attention to our orders. I ordered the chicken strips and cheesy garlic bread, both of which were fresh and flavorful. The young lady who delivered our food was courteous and followed up to ensure our satisfaction. Please maintain this high standard of service; it is commendable and sets a benchmark for Greene King establishments in St. Helens.”

  Read more
• G

  Google user

  ·4 months ago

  “Our first time here. My husband, son, daughter in law, sister in law and my two grandchildren. Firstly we were told we couldn't sit in window so we could keep an eye on my Grandson in playground, so he couldnt go in. You said table was booked for three pm... it was twelve fifty pm!!!! Went to bar to order food an drinks....... EVENTUALLY!!!! staff arrived behind the bar. Large que was gathering rapidly. Food came for five of our party, my son and I had a wait. Roast was awful, potatoes were tiny (aunt Bessie's came to mind) food was warm, not hot obviously been sitting there before arriving late! Some items missing, didn't want to ask as everybody had finished and again there would be a wait. Fish was all batter and again warm. Mac an cheese was sloppy and could tell been microwaved many times, garlic bread burnt. Table was cleared and my son and I were still eating. Rude! Toilets, 2 cubicles had no locks so I had to put my bag down to keep door ajar! Baby changing was disgusting!!! Changed in the car! This was an absolute nightmare for all of us. Never ever again will we visit you establishment unless it was for a refund.”

  Read more
• G

  Google user

  ·5 months ago

  “Hungry horse pub run by green king. Meals ere reasonably priced. Was very busy during our visit but overal enjoyed our neal. Good outdoir seating with large sports screen abd dogs welcome too.”

• G

  Google user

  ·6 months ago

  “We come in everyday as the food is always great. Staff are amazing all of them nothing is to much trouble Atmosphere is great as well as staff being great we have got to know other regulars so it is a brilliant atmosphere this is our go to for food. We encourage our friends and family to join us.”

• G

  Google user

  ·6 months ago

  “Food wasn’t too bad but could of been a bit.Service was the best but it was alright afterwards”

• G

  Google user

  ·7 months ago

  “Huge modern pub- typical chain. Was owned by Greene King and looks like they are taken over by Hungry Horse. Ordered chicken tikka masala platter and chicken parigiani. It was pretty darned good, except the onion bhaji was burnt to a lump of coal. They made me another but was also black. Decent chips and i love the self-serve hot drinks (Yorkshire tea)”

  Read more
• G

  Google user

  ·7 months ago

  “Myself, mothering law and daughter came for our food this evening. First time trying here and wasn't too impressed. Didn't have any fish fingers or lamb kofta which of course happens but no one told us that when we were greeted. I asked if we need to sit anywhere in particular and the two bar staff looked at me like I had just spoken foreign! I want to say a MASSIVE shout-out to mark( Irish waiter) what a lovely lovely lovey person!!! He made sure to tell me that the plate was hot so my daughter didn't burn herself. Was very attentive. Was pleasant with all the customers. Nothing was too much trouble. I asked the bar staff if they had any straws. The bar staff looked behind him and said no ..I then asked Mark and he brought over 3! The food itself was nice and we didn't enjoy the food but I think the customer experience could be better. Thank you for making our visit enjoyable MARK. You are a credit to the restaurant!!! .”

  Read more
• G

  Google user

  ·1 year ago

  “Me and my partner came in tonight at roughly 7pm the atmosphere was nice and people was smiling and the staff were fun and welcoming so I can’t say anything about that but the food was inedible. We had: Garlic bread Salt pepper wings Sweet chili chicken strips Salt and pepper chicken strips (until they came out and they was just sweet chili chicken strips which when we sent them back the chef or the person who took them to the kitchen just put salt and pepper seasoning on them which made them taste odd) We could move past that because it’s a simple mistake and working in hospitality myself I understand that people make mistakes, until the mains came out I had-Korean chicken burger, which tasted like it was burnt and it was just sloppy chicken and very gooey, the chips had wayyyyy to much salt and pepper seasoning on them (I’m guessing it’s salt and pepper seasoning) the onion rings just tasted like a freezer bag from Iceland so overall my meal was bad My partner had- the mighty mixed grill, this was the worse of it all (as you’ll see from the photos below) the steak was the size of an onion ring and very dry and was hard as a rock, the chicken. It was cooked and then they microwaved it nothing can change my mind, the gammon, OH MY GOD I COULD KNOCK SOMEONE OUT WITH THAT the sausages were eh, alright but tasteless. Now the worse part. Pepper corn sauce. Can someone tell me why it looked like someone took a poo in that dish? It tasted like fairy liquid, was definitely burnt. We didn’t eat half the meal as it made us genuinely gag. I’ve never ate at a place and the food made me gag. Was just an awful experience Never will we come back again, I wasn’t able to get a refund for the food but overall it was just horrific how someone could willingly serve that.”

  Read more
• G

  Google user

  ·1 year ago

  “Twice in the space of 2 weeks, we have booked for 19 people, 6 of whom are children. The glass horses staff coped amazingly. We stayed for 2 n a half hours,and nothing was too much trouble. Great food,great service, friendly staff. Just a lovely afternoon with the family for birthdays. You just can't go wrong.”