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Starbucks Coffee — Coffee shops in Manchester

Starbucks Coffee

Coffee shopsManchester

3.9 out of 5 stars3.9(604 reviews)

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Quick info

+44 161 819 58 61
Piccadilly, Market St, Manchester M1 1LZ, United Kingdom

About Starbucks Coffee

On Piccadilly in Manchester, Starbucks Coffee is a coffee shop serving hot coffee alongside iced tea and iced coffee. Frappuccinos come in flavours such as cookies and cream and strawberry and cream. The team also makes a Puppachino for customers' dogs, so owners can order something for their pet along with their own drink. Light bites are heated in an oven after ordering, and the staff prepare them at the counter.

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Reviews

3.9/5
604 reviews

What reviewers say

Reviewers most often mention cookies and cream frappuccino, puppachino for dogs, strawberry and cream frappe and no customer toilet.

5★
305
4★
123
3★
73
2★
25
1★
78

Customer Review Summary

The complaints are about service and the missing customer toilet. One pregnant customer was ignored at the counter, then told "we don't have a toilet" in a tone they found extremely rude. Another says staff directed them to the nearest McDonald's and felt rushed over a takeaway coffee. A third waited while staff texted before food went in the oven, and overheard staff loudly criticising a colleague's drinks, finding their own iced drink below par.

Featured reviews

  • Chris Mason
    “This must be one of the best Starbucks in Manchester. Service was impeccable 👌”
  • Georgia Walker
    “Keira was so lovely, I ordered my drink but had to move money between my accounts during the order. My data wasn’t working so I had to go outside to move it and when I came back in to pay Keira had already made my drink :) I really appreciated Keira’s kind service.”
  • Mehmood Fam
    “Best cookies and cream frappuccino I've ever tried (I've tried the chocolate coin too and first time I've tried starbucks) and finished all of it”
  • Katie Bryan
    “Really rude staff. Me and a friend recently visited after exploring the Christmas markets, we each ordered a drink and food and consumed them in store. After finishing I politely tried to get the attention of the staff members by saying "excuse me" only to be ignored when she wasn't serving anyone. I patiently waited in line and asked the other member of staff if I could please have the code for the toilet as on my previous visits the toilet has been accessible to customers. The response I got was "we don't have a toilet." No explanation as to why I couldn't use it and the tone was extremely rude. Not to mention I am 37 weeks pregnant and very noticeably so. It's such a shame as the previous staff were lovely but it seems the new members need a lesson in customer service.”
  • Jack Stevens
    “New to this store and twice I’ve been recently and both times the staff have been amazing, definitely my favourite Starbucks in Manchester due to the service and friendliness of the staff. Second time they went above what was necessary with the Puppachino for my Labrador and we both can’t thank them enough.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Seattle-based coffeehouse chain known for its signature roasts, light bites, iced tea and iced coffee and WiFi availability.”

  • Accessibility
    Wheelchair-accessible entrance · Wheelchair-accessible seating · Wheelchair-accessible toilet

Amenities

  • Wheelchair-accessible entrance
Show more amenities
Accessibility· 3
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Wheelchair-accessible car park

Location

Coffee shops near Starbucks Coffee

Starbucks Coffee
3.9604
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    0 miVegan options

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    fresh hot buns, matcha drinks, fast wifi for working

  • 0.1 mi

    iced earl grey matcha latte, vanilla matcha, matcha lattes

The 3 nearest coffee shops by distance. Ratings, hours and review terms come from public business profiles.

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