Albany Thames Ditton

Featured reviews

• A

  Archie Sargent-cook

  ·1 week ago

  “Me and my party arrived for the reopening and wow. It is stunning. The pastal colours create a warm and inviting environment and the staff were such a delight Len welcomed us and and treated us like we go all the way back! With a beautiful view and tasty food I’ll definitely be back”

• J

  james kempsey

  ·2 months ago

  “BOATERS LOOK NO FURTHER!!! Called in advance to check if I could moor my long narrow boat (2nd pub I called first said no) the lady on the phone had to check but called me straight back to confirm that they would make sure I could. They even called me back again later on to check in on what time I would be arriving. Upon arriving I was greeted by a pair of helping hands. The food was second to none and a good portion size also which was much needed after a long day of cruising. I wouldn’t think twice about coming back with or without the boat. My opinion was prices were good value for a good meal. The service from initial call, taking the order bringing the food out was warm friendly and personalised. There’s also boat hire aswell. Very happy with the Albany. Thanks for looking after this weary traveller.”

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• S

  Sam Hogg

  ·2 months ago

  “We arrived after a walk on a normal Saturday. Everything took ages: service was slow, we ordered three burgers. Those took over 45 minutes to arrive and tasted awful. Dry and stale buns, comically stale chips, just bland meat. Nearly £20 a head for the burger which is just bleak. Ordered beers to table, randomly left on bar for 15 mins. Sort it out fellas.”

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• I

  Iluska Beaton

  ·3 months ago

  “We recently held our joint 50th birthday party at The Albany, and I honestly can’t recommend it highly enough. From the moment we first enquired, Eleni was absolutely brilliant. She couldn’t have been more helpful, making the whole planning process so easy and stress-free. Nothing was too much trouble, and on the day the entire team were just as fantastic. We hired the beautiful outdoor area with the picnic tables overlooking the Thames, and they kindly let us arrive early to decorate. It looked absolutely stunning. The staff were so accommodating with both the food and drinks throughout the evening and couldn’t have done more to make sure everything ran perfectly. The live band was phenomenal – the singer had an incredible voice and created such a brilliant atmosphere. The food was absolutely delicious, so fresh and beautifully prepared, and the cocktails and Pimms went down a treat! Every single one of our guests commented on what a gorgeous venue it is. The riverside setting is simply beautiful, and we even hired a boat so guests could enjoy little trips along the Thames, which made the whole evening feel really special. If you’re looking for somewhere to celebrate a special occasion, or even just somewhere lovely for lunch or dinner, The Albany is perfect. Beautiful setting, fantastic food and drinks, and genuinely some of the nicest, most helpful staff you could hope to meet. A well-deserved 10/10. Thank you to Eleni and the whole team for making our 50th birthday celebration so memorable.”

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• A

  Alison Burrows

  ·3 months ago

  “Really lovely lunch at The Albany- our waiter Rowan was so personable and gave us a 5 star service. He was attentive and polite and very knowledgeable about the menu. The food was delicious too! Will definitely go back.”

• D

  Dwaine D’Hotman de Villiers

  ·3 months ago

  “We visited today for Sunday lunch and unfortunately left disappointed. The restaurant itself is lovely, and we really enjoyed sitting by the river, but both the food and service fell well below our expectations. The roast potatoes were rock hard, the cauliflower cheese seemed undercooked with only a very small amount of cheese on top, and all four of our roast dinners were served cold. We were also left without any cutlery and had to help ourselves. This isn’t the level of quality or service we expected, especially as the food had been so highly recommended. It was a disappointing experience overall. That said, we really enjoyed the atmosphere and location, and we’re hoping this was just an off day.”

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• S

  Savagebyname

  ·3 months ago

  “Fantastic set menu by the river! ​Great find in Thames Ditton, just about a 15-minute walk from Hampton Court and right on the riverbank. We had the set meal for £21.60, which was excellent value. I had the crispy squid to start and a lovely fish main—both were delicious. Beautiful location, great food, and highly recommended if you are in the area!”

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• C

  Charlotte Fenwick

  ·4 months ago

  “My two children and I visited The Albany in Thames Ditton for Father’s Day, and unfortunately the experience was disappointing from start to finish. Our table was booked for 6:00pm, but we weren’t seated until around 6:20pm because our table wasn’t ready. To be fair, the staff were very apologetic and kindly offered us complimentary drinks while we waited. Once seated, we discovered that the special Father’s Day menu was extremely limited, with several items already unavailable. Starters and mains were missing from the menu, including the steak and seared scallops, and even desserts such as the chocolate brownie were no longer available. This left very few options to choose from. My daughter ordered the Dirty Burger, which arrived completely overcooked. It was dry, hard, and had no juiciness whatsoever. She sent it back, and the waitress was excellent, apologising and assuring us we wouldn’t be charged. Because the Father’s Day menu was so limited and my daughter is quite particular about what she eats, she asked whether she could choose something from the regular menu instead. The waitress checked with the kitchen, but this request was refused. My daughter then ordered halloumi fries as an alternative, but they never arrived. I ordered the Trio Roast. The beef was cut so thickly that it was difficult to enjoy, and my meal arrived without gravy, which I had to request separately. I also wasn’t given a full set of cutlery and had to wait while staff searched for a fork after initially bringing only a knife. I genuinely felt sorry for the waiting staff, who were doing their best under what appeared to be difficult circumstances. Throughout the evening they remained polite, professional and apologetic. Unfortunately, the evening ended on an even worse note. When I returned to my car, I discovered that it had been damaged by another vehicle while parked in the restaurant car park. I informed the staff and showed them where the car had been parked, only to be told that the restaurant’s CCTV did not cover that section of the car park, meaning there was nothing they could do to help identify the vehicle responsible. This was particularly disappointing because I had been looking forward to visiting for a long time. The riverside location is beautiful, and I had heard many positive things about the restaurant. Sadly, despite the lovely setting and the efforts of the waiting staff, the food, organisation and overall experience fell far below expectations. What should have been a special Father’s Day meal turned into a very frustrating and memorable disappointment for all the wrong reasons.”

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• E

  Ethan Mullen

  ·7 months ago

  “Lovely riverside pub with great views. I visited this pub recently with two friends to enjoy some lovely weather and a pint. There’s plenty of parking available and is easy to get to from the local train station. The pub itself is quite large with lots of outdoor seating available to sit in the sun by the river, with lots of indoor options available too. The service we had from the bar staff was great and reasonably priced with a pint of Guinness costing £6.80. The only point of improvement was the food, with no option to have burgers how you’d like it to be cooked for example. We would definitely visit again just for the view alone and would recommend others do too.”

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• B

  Bebeliana C

  ·1 year ago

  “This restaurant has an amazing setting with a beautiful riverside view and a great atmosphere. You can see people rowing small boats, practicing boating, cycling along the river. The river is calm and peaceful — it’s such a relaxing spot and definitely worth visiting. There’s plenty of free parking available; you just need to register your car when you arrive. The food is delicious and reasonably priced, and the service is excellent — the staff are very attentive, even offering cushions to make sure you’re comfortable while seated. There are both outdoor and indoor seating areas available.”

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