Cross Keys

Featured reviews

• G

  Google user

  ·1 month ago

  “Lovely food and good choices in a cosy relaxed pub. Being a weekday, there wasn’t many staff, however maybe another staff member could’ve helped, being the summer holidays but the young girl that served us was very polite and helpful and seemed to be taking care of everyone, doing a good job. Unfortunately don’t remember her name but she had brown short hair in a plait. Definitely deserves the recognition. Would’ve left a tip if we had cash!”

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• G

  Google user

  ·1 month ago

  “100% improvement on our last visit which was several years ago. Nice varied selection of food including vegetarian and seafood options. Food arrived hot, well presented and tasted great. Staff friendly and nice quiet atmosphere on Tue evening.”

• G

  Google user

  ·2 months ago

  “Very willing and pleasant young staff, but in need of training. Excellent sounding menu but reality didn't live up to it. Parmesan shavings became half teaspoon of sweaty grated cheese and there was little "heirloom" about the tomato salad. The steak pie however was apparently excellent .”

• G

  Google user

  ·2 months ago

  “From the moment we arrived, we were warmly welcomed by the waiting staff and promptly shown to our table. Our drinks order was taken quickly, followed shortly afterwards by our food order, making for an excellent start to the evening. The food itself was somewhat inconsistent. Some elements were executed very well, while others fell slightly short of expectations. My steak, which was ordered medium, was closer to well done, and the fish was slightly over-crisp. That said, neither issue significantly detracted from the meal, as the flavours throughout were enjoyable and clearly well thought out. The standout aspect of our visit, however, was our blonde waitress, whose name I unfortunately didn't catch. Despite looking after several tables, she remained attentive, professional, and genuinely invested in ensuring every guest had a positive experience. From the moment our food arrived, she checked on us regularly without being intrusive, demonstrating a level of care and hospitality that is becoming increasingly rare. Her exceptional service had a real impact on our overall experience and is a credit to both herself and the wider team. Although the food wasn't perfect on this occasion, I appreciate that it was a busy Friday evening, and I suspect this may have contributed to the inconsistencies. It certainly wouldn't discourage me from returning, and I look forward to visiting again. The pub itself was immaculate—clean, well-presented, and tastefully decorated throughout. The air-conditioned interior provided a welcoming escape from the heat, while the attractive bar area and overall décor created a warm and inviting atmosphere. Overall, despite a few minor issues with the food, the outstanding customer service and excellent atmosphere made for a very enjoyable visit. I would happily return and would recommend giving it a try.”

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• G

  Google user

  ·3 months ago

  “The Cross Keys is a lovely traditional English pub. It's welcoming and friendly. Staff are lovely. We often go in for a Guinness which I have to say is poured too quickly. There is an art to pouring a good Guinness. This week we made the mistake of having lunch. What can I say other than it was awful. I didn't eat any of my lunch and thankfully it was knocked off the bill. Sadly the food let's this lovely pub down. We won't be eating there again but we'll still call in for an odd Guinness or 2.”

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• G

  Google user

  ·3 months ago

  “We had the roast pork meal which was delicious. The staff were attentive but not over bearing although several staff served us at different times. The drinks were good. The main draw back for us was the loud group of people sat on the next table but that's beyond the control of the staff and the fact that you just cannot go anywhere these days without dogs being present 🫤 There were a few options of roast and desserts not available but as it was the end of a busy Sunday....not really surprised. Overall a good experience.”

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• G

  Google user

  ·4 months ago

  “Would love to review the food and atmosphere, however on arrival, having booked a table for 18.30 on May 25th we were totally ignored by the waiting staff. We even went to the bar to flag up the fact we had been left standing for the past 5 minutes. Girl behind the bar said the waiting staff were "dealing with something". The food might be the best around but we'll never know. Probably better that you employ grown ups who at a very minimum know enough to treat people with courtesy.”

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• G

  Google user

  ·4 months ago

  “Just had the worst meal ever at the Cross Keys. It was not busy seeing it is half term, slow service, tables outside were dirty, rotten and strewn with fag ends. We paid £14 for two chicken THIGHS starters and got one small thigh each that had been overcooked. No wonder pubs are closing down with service and food this bad. Wish we had gone elsewhere. Very disappointing and we will not be rushing back.”

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• G

  Google user

  ·6 months ago

  “Had a great experience here. The vibe was really good from the moment we walked in—felt welcoming and relaxed. They were really accommodating with the food as well. They customised my mum’s meal without any issues, and also changed my burger to how I wanted it at no extra charge, which was a nice touch. Our waiter was really friendly and easy to talk to, which made the whole experience even better. The atmosphere overall was great, and you could tell it was a place people enjoy spending time in. We ended up leaving a 10% tip (£7), which says a lot about how much we enjoyed it. Would definitely come back.”

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• G

  Google user

  ·1 year ago

  “We had a great time recently at the Cross Keys! They managed to squeeze our group of 10 in for a Sunday lunch at last minute which we were really grateful for (male over the phone was very friendly and helpful!) When we arrived we had a lovely warm welcome! We were shortly shown to our table followed by a very yummy roast with plenty of veg and gravy - the roast potatoes were fab! Our server Sammy was very attentive, friendly and helped get whatever we needed! We already can’t wait to come back next month!”

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