Vine Inn

Featured reviews

• G

  Google user

  ·1 month ago

  “We visited today with our children and, unfortunately, left very disappointed with the experience in the soft play area. We arrived at around 6:00 pm, and the opening hours displayed at the entrance showed that the venue was open until 8:00 pm. We were told that food orders were only being taken until 6:30 pm, which was already a little surprising given that the restaurant itself remained open later. What was particularly disappointing, however, was the way the soft play area was handled. The venue was very quiet — only around three tables were occupied, with just three children using the whole soft play area. There were no toddlers in the baby/toddler section, so our 15-month-old boys were happily playing there by themselves. At around 7:00 pm, a member of staff came over and told us that the boys had to leave the smaller baby/toddler area and use the larger soft play instead. This was very frustrating, especially as the area was practically empty and they were having such a great time. The lady then appeared to be preparing to clean the toddler area, but disappeared shortly afterwards, leaving a “Wet Floor – Do Not Enter” sign without actually cleaning it. We completely understand that staff have cleaning and closing duties, and we are always happy to cooperate. However, in this situation, we genuinely struggled to understand why two 15-month-old children had to be moved out of an empty toddler area at 7:00 pm when the venue was still open and there was hardly anyone using it. There was no explanation given, which made the whole experience even more frustrating. My question is simply: why? Why not allow two toddlers to continue enjoying an otherwise empty area until closer to closing time, especially when the venue was so quiet? We came to enjoy some family time, but unfortunately the experience left us disappointed. We hope management can look into this, as it could have been handled in a much more welcoming and reasonable way.”

• G

  Google user

  ·2 months ago

  “Great little pub stopping for food on a long journey was friendly staff and good food and a park for the kids”

• G

  Google user

  ·2 months ago

  “Survived the Heat... Stayed for the Korean BBQ Burger! 🌞🍔 It was so hot the day we visited I was half expecting to see someone frying an egg on the car park! We decided to sit outside in the shade because, believe it or not, it was actually cooler than sitting inside! We went with my mum and had a brilliant meal. The pub was clean, welcoming and had a lovely atmosphere. Our server was fantastic—friendly, attentive and always there when we needed anything without hovering over us. Now, let's talk about the Korean BBQ burger... wow. Absolutely incredible. One of those meals where you're already thinking about ordering it again before you've even finished it. Great food, great service and a really enjoyable visit all round. We'll definitely be back... hopefully on a slightly cooler day, but we'll definitely be ordering that burger again!”

• G

  Google user

  ·3 months ago

  “We always have such a great time here. It’s big enough for children to have lots of fun but still see them right through to the back to know they are safe. Zara puts out wonderful craft activities which the children love. We all have such a fun time and any time we need help Zara is always so willing to get something or just distract a little one whilst we’re packing up etc. Highly recommend others to visit. Food is great too, we always have lunch or breakfast and it’s very reasonably priced.”

• G

  Google user

  ·5 months ago

  “I recently visited The Vine Inn and unfortunately had a very disappointing experience. From the moment we walked in, the welcome from the bar staff felt cold and uninviting, as if our presence was more of an inconvenience than anything else. I asked about ordering food later on and whether we needed to book a table, only to be told quite abruptly that they were fully booked, we wouldn’t be able to order food, and if we did, we’d have to sit at the bar. That didn’t seem to reflect reality. Around half of the pub was empty, and after checking, none of the tables were marked as reserved. We ended up seating ourselves and ordering anyway, and interestingly, most of those empty tables remained unused for the duration of our visit. It just didn’t add up and gave the impression that the staff simply didn’t want to deal with additional customers. When the food arrived, it was average at best. The portion of chips was particularly poor for the price, and overall it felt like very standard pub food that didn’t quite justify what was being charged. The atmosphere was another major downside. Being so close to Paultons Park (home of Peppa Pig World), the pub felt more like an overflow area for the theme park than a place to relax. It was extremely loud, with lots of children running around and shouting—more like eating in the middle of a soft play centre than a pub. Combined with disengaged staff, it made for a pretty unpleasant experience. Overall, a very underwhelming visit. Poor service, average food, and a chaotic atmosphere mean I won’t be returning. I wouldn’t recommend it unless you’re happy with a noisy environment, slow or reluctant service, and fairly basic food.”

• G

  Google user

  ·5 months ago

  “For a long time the Vine WAS the best in the area. But in 2026 it’s gone so far downhill it’s unrecognisable. The quality of service and food temperature has gradually been declining for a fair while here. The staff are a mixed bag, some are lovely others look like they couldn’t care less. The new “improved” menu has removed half the reasons to visit. Usual signatures such as the quadzilla which used to be £14 (2beef 2buttermilk chicken) have been removed in favour of reduced sized portion's such as the triple stack (2beef 1buttermilk) for £15.. more than original menu item but with less actual food… back when this place was worth visiting they even provided onion rings and chips with your burger. Gotta pay extra for onion rings now. Essentially with the refurbishment recently taken place you now pay more, for less overall. Removal of buy one get one free Fridays on top now asking to buy one get one for a pound. Such a shame to see this happening. This place has been unfortunately ruined by hungry horses truly awful menu change, unreliable parking, unreliable food temperature, and moody teenage servers.”

• G

  Google user

  ·5 months ago

  “Chloe, Vicky and team were amazing. We’d booked for our girls football team post cup final team meal (we won, so celebration meal!). Over 30 of us arrived. Having sent in main meal choices before the day for 30, the extra people on the day were also accommodated without hesitation. The food all arrived within a very reasonable time frame, given how many meals there were and the rest of the restaurant to serve too. All of our team had the meals they requested, including any modifications /allergy requests. The servers were super friendly and patient with us. The cordoned off area for us in the restaurant made it extra special to celebrate. Thank you Vine Inn.”

• G

  Google user

  ·6 months ago

  “Come in on opening day, had an amazing experience. I had the steak and it was cooked perfectly. The renovation looks great warm and friendly. Plenty of room for my kids to enjoy and they enjoyed the food as well. Really accommodating for my kids picky eating”

• G

  Google user

  ·11 months ago

  “20/10/25 UPDATE Had breakfast here en route to a cruise again. Staff friendly. I ordered waffles & bacon and my husband a breakfast roll. Both were generous portions and hot in temperature. SEPTEMBER 2025 Stopped here en route to a cruise departing from Southampton. The car park was busy at 12.30 on a Thursday lunch time but quiet inside. Our order was taken within minutes of being seated and arrived soon after. The food was reasonably priced along with the portion size. Our mains cost £12.99 for 2. My only negative comment is that the food would have benefitted from being hotter. The toilets were very clean. The young male staff member who took our order and brought us our meals was friendly and polite.”

• G

  Google user

  ·3 years ago

  “26/02/23 We have just been invited back for a meal to try & rebuild the poor service we had last time. I must say they really did that. We were greeted by Lisa very polite then our server was Chloe very professional, the food was great, no waiting & everything was cleared away when we finished. I also noticed all empty tables were clean & waiting for the next customers. All in all no complaint's this time at all thank you to all the Vine team Lisa, Chloe & Taylor thank you very much. Our Last visit 12/02/23 Nice meal, but so slow service. No tables are cleared we were there for 2 hours but not one table was cleaned. The waitress walk passed dirty tables empty and not a care in the world. Waited 45 minutes for our sweet waitress and have no manners at all. I asked for a spare bowl & spoon & she just walked off. I had to go into the kitchen & and ask someone else. Disgusting service we had to make room on our table so we could have our sweets.”