
Quick info
About The Swan Inn
The Swan Inn is a dog-friendly pub in Norwich, standing right next to the broads on Lower St with views over the water. The menu runs to 21 dishes, including Steak Pie, Prawn Cocktail and Fishcakes, and Cider is on the list for drinkers. Orders are placed at the bar, where the only card machine is also kept. A fire is lit in the pub. Rooms are available for overnight stays, with breakfast served until 10.30am, and a quiz night gives the pub a regular event beyond the table service. The pay display car park is free when you enter your car number in the terminal inside the pub.
Good to know
- ReservationsAccepts reservations
- ParkingFree parking lot · Free street parking · On-site parking
- Good for kidsGood for kids · Has changing table(s)
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Reviews
What reviewers say
Reviewers most often mention river and broads views, breakfast with toast, roast duck and overnight stay in family room.
What reviewers say
Reviewers most often mention river and broads views, breakfast with toast, roast duck and overnight stay in family room.
Customer Review Summary
Reviewers most often point to the riverside setting and broads views, with the log fire, the toast at breakfast and the duck at dinner named along the way. Food draws praise, with portion sizes called lovely and the breakfast described as excellent, and staff are repeatedly called friendly and accommodating, including one who found a quiet space for a training course. Service pace is the recurring complaint. Several describe slow dinners and staff who seemed understaffed, one party waited a long time to give an order, and another found the duck looked dry and had been under a heat lamp, though it tasted very good. One group booked a table for brunch and was told none was served, then had to go to the bar after being promised table service. Another party was told only two meals had been cooked, found the pork left under a hot lamp with shriveled vegetables, and accepted a refund and a free round of drinks. Drinks were called expensive, and one guest found the sofa bed uncomfortable.
Customer Review Summary
Reviewers most often point to the riverside setting and broads views, with the log fire, the toast at breakfast and the duck at dinner named along the way. Food draws praise, with portion sizes called lovely and the breakfast described as excellent, and staff are repeatedly called friendly and accommodating, including one who found a quiet space for a training course. Service pace is the recurring complaint. Several describe slow dinners and staff who seemed understaffed, one party waited a long time to give an order, and another found the duck looked dry and had been under a heat lamp, though it tasted very good. One group booked a table for brunch and was told none was served, then had to go to the bar after being promised table service. Another party was told only two meals had been cooked, found the pork left under a hot lamp with shriveled vegetables, and accepted a refund and a free round of drinks. Drinks were called expensive, and one guest found the sofa bed uncomfortable.
Featured reviews
- Mike Quinn
“Really lovely stay from start to finish. I stayed overnight and had dinner here, which was lovely. The following day I needed somewhere quiet to attend a training course and the team went out of their way to accommodate me, providing a suitable space where I could work. Everyone was incredibly friendly, flexible and accommodating throughout my stay, which I really appreciated. Would highly recommend to anyone passing through the area who needs somewhere to stay. Thanks again for the wonderful hospitality!”
- laura r
“Had a table booked for 5 of us for 11am for brunch as we were booked onto the boat sailing at 1pm, so that would give us enough time to enjoy our food. Unfortunately we got told that they dont do brunch, and breakfast had stopped at 10.30am. We were told someone would come and take our order at 11.55 so we could get our food quicker. No one came to take our order so we had to go to the bar. Only to overhear a member of staff telling other customers that they would all have to order at the bar, which is fair enough. But why tell us someone would come and take our order. The item that I ordered, the staff couldn't find it on their till, stating it wasnt available, yet it was on the menu. They even had to check with the chef to be told they did do it. Our food finally arrived at 12.35, leaving us not a lot of time to enjoy what we had ordered. No complaints about the food, it was lovely. Won't be returning though due to booking for brunch and being told they dont serve it. Why are you able to book a table for 11am if you cant order food until 12pm?”
- Alex Oldfield
“Stayed 2 nights in a Family room. 2 breakfasts, 1 dinner. Positives: Location is excellent and beautiful on the river. Pub is lovely. Breakfast quality was excellent. Staff are kind and helpful. Room: lovely view, good bathroom, clean and well stocked for water tea coffee etc. Downsides: Sofa bed uncomfortable, mattress very thin. Dinner was nice but they were understaffed, some elements underwhelming. Rest still very good though. Overall a lovely stay and definitely would recommend, hopefully the poor staff get extra help as they all seemed to be working really hard!”
- Matt Springall
“Quick service friendly staff and decent food. Amazing views. Potentially under staffed. Would return.”
- Shane Starr
“Another gorgeous pub with lovely staff in beautiful surroundings. We visited yesterday for drinks and sat overlooking the broads. We thoroughly enjoyed the atmosphere and the views especially. Dog friendly and family friendly too and internally very pleasing. Visited 8th of July 2026”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“The Swan Inn in Norfolk is a dog-friendly country pub with beautiful gardens and log fires, a cosy setting for hearty pub classics, seasonal dishes and cask ales. Browse the menu or book a table.”
- Great beer selection
- Great wine list
- Popular for solo dining
Amenities
- Wi-Fi
- Free parking lot
- Accepts reservations
- Outdoor seating
- Dogs allowed
- Takeout
Show more amenities
- Dine-in
- Good for kids
- Food at bar
- Cozy
- Onsite services
- Beer
- Offerings· 5
- Alcohol
- Cocktails
- Food
- Hard liquor
- Wine
- Atmosphere· 2
- Casual
- Romantic
- Family-friendly· 1
- Has changing table(s)
- Crowd· 2
- Groups
- Tourists
- Parking· 5
- Free street parking
- On-site parking
- Paid parking lot
- Paid street parking
- Parking
- Dining options· 3
- Outside food allowed
- Seating
- Table service
- Highlights· 2
- Great beer selection
- Great wine list
- Popular for· 1
- Solo dining
- Facilities· 1
- Restroom
Location
Bars near The Swan Inn
- The New Inn, Horning4.21,5680.2 mi
sunday roast, roast beef, gluten free menu
- The Maltsters4.31,7942.3 mi£20–30ReservationsWheelchair accessibleOutdoor seating
beer battered fish, chicken tikka flatbread, beef burger
- Horse And Groom4.31733.6 mi£20–30ReservationsWheelchair accessibleOutdoor seating
chocolate brownie, sunday roast, hand pulled beers
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| The Swan InnReservations · Outdoor seating · Good for kids | 4.02,629 | — | £20–30 | river and broads views, breakfast with toast, roast duck |
| The New Inn, Horning | 4.21,568 | 0.2 mi | — | sunday roast, roast beef, gluten free menu |
| The MaltstersReservations · Wheelchair accessible · Outdoor seating | 4.31,794 | 2.3 mi | £20–30 | beer battered fish, chicken tikka flatbread, beef burger |
| Horse And GroomReservations · Wheelchair accessible · Outdoor seating | 4.3173 | 3.6 mi | £20–30 | chocolate brownie, sunday roast, hand pulled beers |
The 3 nearest bars by distance. Ratings, hours and review terms come from public business profiles.
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7.5 miThe Rushcutters
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8.3 miCoach and Horses
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