Nando's Manchester - Printworks

Featured reviews

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  Habibur Rahman

  ·1 month ago

  “Keiron was absolutely wonderful and provided excellent customer service from start to finish. You can genuinely tell he puts a lot of effort into his job and cares about customer satisfaction. He deserves a pay rise for sure! Great service, thank you Keiron.”

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  Melody Omran

  ·2 months ago

  “Dear Nando’s Team, I would like to recognise Luke for the outstanding customer service he provided during my recent visit. From the moment I arrived, Luke was incredibly welcoming, friendly, and professional. He made me feel genuinely valued as a customer, and his positive attitude really stood out. He went above and beyond to ensure I had a great experience, and his enthusiasm and kindness made my visit even more enjoyable. Luke is a real star and a fantastic ambassador for Nando’s. Team members like him are the reason customers keep coming back. His excellent service deserves recognition, and I hope he receives the praise he truly deserves. Please pass on my sincere thanks to Luke. He made my day, and I look forward to visiting again. Kind regards, Me of course 😆”

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  Ayesha Siddiqui

  ·2 months ago

  “Love this Nando’s! Lovely staff specially Keiron is so good with client relations- he customised my grilled chicken flavour so well that now I’m a regular! He also made my graduation dinner very special ❤️”

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  Suzanne Delaney

  ·2 months ago

  “Went today at dinner. There were only 2 other tables with diners and at least 4 members of staff I could see. We sat down and tried to order on the app. There was no signal on any of our phones in the restaurant so we couldn’t use that service. We then went to the counter to order. No one acknowledged us, despite seeing we were waiting to be served. One member of staff dropped the f-bomb whilst in conversation with his colleague also… not very professional. While we were waiting for someone to come to us, we tried to use the app again but it still wouldn’t connect. After ten minutes of standing and waiting, and not one member of staff coming to us, we left. Terrible service on a very quiet Friday.”

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  sienna buckley

  ·2 months ago

  “Absolutely appalling experience – Nando’s Printworks Manchester I’m extremely disappointed with the way we were treated at Nando’s Printworks Manchester. I called on 5th August to book a table for 18 people at 6pm on 8th August for a very special family celebration. It was my little brother’s 21st birthday, and we were celebrating a little later than planned because he had been away serving in the Navy. This was an important occasion for our family, and we had made arrangements in advance specifically so that everything would go smoothly. When we arrived on the evening, we were told that there was no booking under our name and, even more frustratingly, that they apparently don’t take bookings. So why was our booking taken over the phone in the first place? If the restaurant doesn’t accept bookings, we should have been told that when I called on 5th August. Instead, we were given the impression that our table had been arranged, only to arrive with a large group on the night and be told otherwise. To make matters worse, the manager’s attitude was extremely rude and unhelpful. There was no genuine attempt to understand the situation or acknowledge how frustrating and embarrassing this was, especially when it was for a family celebration that we had planned in advance. Having 18 people turn up expecting a table that we had specifically called to arrange, only to be told there was no booking, is completely unacceptable. This experience took a lot of the enjoyment out of what should have been a really special evening for my brother’s 21st. The whole point of calling ahead was to avoid exactly this situation. Very poor communication, very poor customer service, and an extremely disappointing experience. If this is how they treat customers who have gone out of their way to arrange a large booking for a special occasion, I certainly wouldn’t recommend Nando’s Printworks Manchester to anyone. Save yourself the hassle and go somewhere else altogether.”

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• Z

  Zara

  ·3 months ago

  “Overall a nice restaurant with kind staff, but the vegetarian options are always out of stock when I’ve been (leaving me no options to eat at this restaurant) Food is usually good, but the soft serve is so bad??? I think they just filled the old frozen yoghurt machine with soft serve mix & it tastes watery and bad 😭 But okay other than that :) Props to the server who looks like Benson Boone, he brought our ice cream pots and he was nice”

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  Branden Riggins

  ·5 months ago

  “All the way from Atlanta, GA; we (my wife and I) were in town for a football match. Our first time in the UK and we knew we had to go to Nando’s based on what we’ve heard through various forms of media. We decided to head to Printworks to just check out the area and decided to finish our evening at the Nando’s located in the plaza. We were greeted by Dellon and he was very polite and although curious about the U.S. he wasn’t overbearing or annoying about it. We were also happy to answer any questions he had. ;) Throughout our entire dine in experience and Q&A he never once forgot to ask how we were getting on with the food and if there was anything we needed. His service was tops! I do have an allergy to onions and Dellon referred me to his manager Kieran who was the utmost accommodating of it. Although what we ordered didn’t have any onions in it, he still checked, double checked, and triple checked what we ordered to make sure there weren’t any onions on my plate. It’s no surprise that Dellon and the rest of the crew had such customer service because Kieran’s top notch customer service was among the best I’ve had in a very long time when it comes to dining in. If you’re ever in Manchester and have a taste for Nando’s or just food in general, you must stop in and have a bite at this spot. Food - top. Customer service - top. Atmosphere - top.”

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  Diana Bordessoules

  ·6 months ago

  “What is happening to this Nando’s !? This is the second time I go and half of the order is not even in. I requested Fino pitta and I’ve got nan chicken missing half of the others ingredients. This is the second time it happens. It’s ridiculous. The staff doesn’t seems to be bother or apologetic. This place need management actually managing. See the difference between the picture and what you’re getting. This is unbelievable. Happened twice once dine in and once takeout. My my ….”

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  Megan A

  ·1 year ago

  “I always get the Mediterranean salad whenever I go to Nando’s, and this was my first time having it at this particular restaurant. The chef who prepared it at 17:10 yesterday absolutely nailed it—hands down the best presentation I’ve ever seen. It usually comes a bit messy, but this time everything was perfectly arranged and the chicken thighs were perfect. (I've ordered this dish 5 times now and this was the best one!) Speedy service too- it arrived within 9 minutes of ordering and that was also with a half chicken and 2 sides order. Also, shoutout to the male server on the floor at the same time—super friendly and really helpful. Great experience all around!”

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  Messaoudi Amine Rabie

  ·1 year ago

  “Fantastic experience at this restaurant! The dishes I tried were packed with flavor and had just the right amount of spice, which made every bite exciting. If you enjoy spicy food, this is definitely the place to go. The atmosphere was inviting, and the staff was friendly. highly recommend it”