The Garratt

Featured reviews

• G

  Google user

  ·3 months ago

  “I went after a meal to celebrate my 25th. Cheap drinks , good atmosphere , but rude staff. I had this problem last time too, I had bought quite a few drinks and my friend bought lots of shots so we asked for a glass tray to carry them, a member of young staff clumsily knocked my drink over onto the tray carelessly when it was resting on the bar table waiting for others drinks to be made , so I just laughed and asked ( and expected) for a replacement to when he and a colleague who had tried to help his friend/ colleague in the situation told me I’d have to buy another , I didn’t want to kick off and cause problems but looking back I’m very annoyed at that , pair of careless idiots and I hope their customer service improves with age.”

• G

  Google user

  ·4 months ago

  “I arrived here on a Saturday around 7pm with a large group of friends. There was no queue, and the bouncer at the time was a guy with a couple of face piercings who was cool and relaxed and let us straight in. However, because there was a queue for the bathroom my boyfriend and I left to find somewhere else to use one. As we were leaving we noticed the bouncer had changed and he had clearly acknowledged us leaving. We were only gone for about 10 minutes but when we came back to The Garratt it had started raining and there was now a queue of around 10 people. The bouncer wasn’t checking IDs and was just making everyone stand in the rain. Since we had already been inside and were with a large group, I politely asked the bouncer if we could go back in and whether we had to wait in the rain considering we had only just left. He arrogantly replied, “Well, I didn’t see you leave.” I accepted that he wasn’t going to let us straight back in and got back into the queue. About 10 minutes later he started checking IDs. When it got to me and my boyfriend he let my boyfriend in but put his hand in my face and told me to wait there in the pouring rain. This was very odd especially as he had let other couples in together before us. I just found it very rude that he seemed to use his “security” role as some sort of power trip simply because I had politely asked a question. Reading the rest of the reviews though it does sound like he may have a superiority complex.”

• G

  Google user

  ·4 months ago

  “Irish lady with black hair behind the bar is incredibly rude for no reason and to add to this had my friend removed, looking her up and down in a condescending manner and saying ‘Tracksuits arent allowed’ while my friend was in joggers and a crop top. And after being corrected - ‘They’re joggers’ she replied with ‘Oh well joggers arent allowed then.’ However as this rule of Tracksuits is stated on a sign their strictness on the matter is not shown throughout given that there were multiple people in actual tracksuit bottoms. Adidas three stripes. Yet my friend was removed. That being said the rest of the staff are lovely and welcoming i.e Cam who served me always happy to be there. And when Kai is on shift hes always sound and never rude. There seems to be an overwhelming amount of complaints about the same member of staff and this needs addressing.”

• G

  Google user

  ·4 months ago

  “Been coming here for about 10 years and always loved it until my most recent visit. A woman with dark hair was so rude to me to the point I cried. Had me removed which was extremely embarrassing. Never have I been spoken to like that from hospitality staff in my whole life. Needs looking into as clearly I’m not the only one who’s had this experience judging by the reviews. Not usually one to write reviews like this but it’s really affected me.”

• G

  Google user

  ·4 months ago

  “Absolutely disgusting experience. The bouncer let the girls we were with in straight away, then suddenly decided the pub was “too busy” when it came to letting the rest of us in. The place very obviously was not full, and to make it even more blatant, once the girls came back out to check on us, they immediately started letting other people in afterwards. It was painfully obvious what was going on and it felt completely homophobic. Being treated differently at the door because of how you look or present yourself is vile, humiliating, and unacceptable in 2026. If your door staff are going to discriminate against people, at least don’t insult everyone’s intelligence with excuses that fall apart two minutes later. We left feeling genuinely upset and embarrassed. Avoid this place.”

• G

  Google user

  ·4 months ago

  “Got refused service due to not allowing tracksuits, a fair thing which is displayed. However the girl that she said was in a “tracksuit” was wearing grey joggers and a normal top (the second photo). Not a tracksuit. So when this was pointed out to her, she said they don’t allow joggers, in the most condescending way possible. As the photo shows, they have served someone with joggers on (not the only person in the beer garden). We also got let in by the doorman, surely his job should be to not allow in people breaking dress codes? Not the first time we’ve had issues with this specific Irish bartender. Rest of the staff are completely lovely and very nice.”

• G

  Google user

  ·5 months ago

  “Wait time on a Thursday night is ridiculous, bouncers were so slow, about 18 people have left since I last started counting and they've let no one in so far. Ridiculous haha. It's like they don't want our money. So many better boozers in Manchester.”

• G

  Google user

  ·6 months ago

  “Bouncer shouted at me and made me cry, then called me a stupid idiot and was homophobic to me and my girlfriend because i apparently wasnt there even though i had been there the whole night. Really sad because i genuinely do like coming here but to berate someone like that and tell them ur disappointed in them and a liar is not right. As a disabled person who needs seating for their heart condition it was absolutely appalling the way they treated me”

• G

  Google user

  ·9 months ago

  “Great place to have a few drinks on the way down to the Apollo. Nice vibe, not too crowded for a Friday evening but we were early. Drink prices good. Staff very friendly. Would visit again, not just cos I love Fireball.”

• G

  Google user

  ·11 months ago

  “If I could give minus 5 stars I would… the staff ruin the whole vibe especially a certain one with long black hair …. They all look so miserable and are all just rude … 0 training has happened with these … the bouncer was more friendly and welcoming then the people behind the bar… needs a few changes”