Maurizio's

Featured reviews

• G

  Google user

  ·1 month ago

  “One of the best Italian-style restaurant in Leicester! The service was so friendly and inside was so cozy and home-like. True Italians serving your amazing food. Will definitely be back again and again. Recommending to everyone we know!”

• G

  Google user

  ·2 months ago

  “We had a great experience at Maurizio. The pizza was delicious, and our order arrived very quickly. We visited with our small dog, and the staff gave us a very warm welcome. They even brought a bowl of water for our dog, which was a thoughtful touch. Being so pet-friendly was a big plus for us. I’ve also added a photo of the receipt for anyone who would like to see the prices. Great food, fast service, and friendly staff we’d definitely visit again.”

  Read more
• G

  Google user

  ·2 months ago

  “If you want the best Italian food in the East Midlands, this has got to be in the top 3, if not the top. The best Italian food I've had outside of Italy. Pizza, pasta, bruscceta, it's all incredible. Ignore the low reviews who clearly wouldn't know good food if it slapped them in the face. Expect a bit of chaos from this family run business, you'll keep coming back for it 😁 I've now lost count of how many times we've been.”

  Read more
• G

  Google user

  ·2 months ago

  “I visit this restaurant quite often. The pizza is really good in here! The oven they use is strong enough to make delicious crust. I highly recommend pizza with mushrooms and meat. Every single one of them is really good. The price per pizza is acceptable for this quality of food.”

• G

  Google user

  ·2 months ago

  “I visited Maruzios today with a friend, and unfortunately it was one of the most disappointing restaurant experiences I’ve had! When we arrived, we were told there would be a wait because the restaurant was busy, which we completely understood. We ordered a bruschetta to start, followed by a cannelloni and another pasta dish. After waiting around 45 minutes, a waiter came over to tell us that we would not be getting the bruschetta after all. This was extremely disappointing, especially as it was one of the dishes we had been looking forward to, and if we had knew earlier we would have left without ordering mains. Shortly afterwards, our mains arrived. After taking just one bite of my cannelloni, I found a hair in my food. I showed this to a waiter, who then called another waitress over to inspect it. At no point did anyone apologise. Instead, the dish was taken to the kitchen for the chefs to examine. What happened next was completely unacceptable. The two chefs were laughing and claimed that I had put the hair in the food myself. Being accused of something like that was both insulting and unprofessional. To make matters worse, I had already noticed that neither chef appeared to be following proper hygiene standards, as both had their hair loose while preparing food. Eventually, we were told that the cannelloni would simply be removed from the bill. I was not offered a replacement meal, an alternative dish, or even a proper explanation. I was left sitting there while my friend finished his meal, hungry and extremely disappointed! When the bill arrived, I explained to the waitress how dissatisfied I was with both the service and the handling of the situation. She told me that I should have asked for another option, but then added that the kitchen was closing anyway, so they wouldn’t have made anything else! This had never been communicated to me at the time, so I wasn’t even given the opportunity to make that choice. A supervisor then came over, and I explained everything again. Unfortunately, there was still no meaningful apology or gesture of goodwill. One of the chefs also came over and spoke only in Italian. Fortunately, my friend speaks Italian and was able to understand that she was simply explaining that no replacement had been offered because the kitchen was closing. Again, there was no apology or acknowledgement of how poorly the situation had been handled. Overall, I left feeling extremely disappointed. Mistakes can happen in any restaurant, but it’s how they’re dealt with that matters. The lack of communication, the poor hygiene standards I observed, the accusation that I had planted a hair in my own food, and the complete lack of empathy or goodwill made what should have been an enjoyable meal a thoroughly unpleasant experience. I won’t be returning and cannot recommend Maruzios based on my experience!”

  Read more

• G

  grettonx

  ·3 months ago

  “We’ve been coming to Maurizio’s for ages now and it’s honestly our favourite restaurant in Leicester!! The food is always amazing and it feels very authentic, I never leave hungry or disappointed. The pizzas are incredible!!! The crust always has the perfect char, everything is so well seasoned, My only “complaint” was that there was almost too much ham… which is a brilliant complaint to have! They definitely don’t skimp on the toppings here! I genuinely don’t know where they get their tomatoes from, but the bruschetta has the sweetest, tastiest tomatoes I’ve ever had, and I don’t even usually like raw tomatoes! One of my favourite things is the atmosphere. It’s always busy and a little bit hectic, but in the best way! You can see everyone is working so hard, and it feels like a proper family-run restaurant rather than somewhere trying to be perfectly polished. It has so much warmth and character, and I think that’s a big part of why we keep coming back. The staff are lovely and friendly, and you always feel welcome, our server last night was the young girl with dark hair, she always makes us feel welcome. We’ve eaten here so many times over the years and it’s never disappointed us once, I honestly can’t recommend it enough”

  Read more
• G

  Google user

  ·6 months ago

  “Best authentic Italian pizza in the UK!! No word of a lie, this place is amazing. The choice of toppings and the quality of the ingredients is first class. Special mention to Rafika who was a great host and waitress for the evening.”

• N

  Naweed Hussain

  ·6 months ago

  “We were really looking forward to this after travelling nearly 2 hours to try the pizza because of all the hype. Sadly, it ended up being a pretty frustrating experience. As soon as the pizza came, we took a bite and were then told we had to leave because it had been put in a takeaway box. Then we were told to sit down and eat, which just made the whole situation confusing and awkward. It completely ruined what should have been an enjoyable visit. Being told to leave like that as paying customers didn’t feel right at all. Definitely think customer service needs improving.”

  Read more
• G

  Google user

  ·7 months ago

  “We decided to visit Maurizio’s new location after seeing it advertised everywhere as an authentic Italian restaurant run by a proper Italian family, which is clearly meant to be the unique selling point. Unfortunately the experience did not live up to expectations from the very start. The booking system is horrendous. You have to text or WhatsApp to book and even then I had to chase to confirm whether we actually had a reservation. There is also no menu available online which makes it hard to know what to expect before arriving. The drinks felt overpriced and disappointing. £4 for a plastic bottle of Coke that you could easily buy from a supermarket comes across as quite tacky, especially for a restaurant positioning itself as authentic and high quality. I expected the food to be something really special given the strong emphasis on being a traditional Italian family run restaurant. The reality was that the food was pretty average and nothing memorable. The presentation was nice but the mozzarella was quite bland and could have been improved with something as simple as salt. The restaurant itself is small which is not a problem, but the tables are extremely cramped. You are so close to other diners it feels like they may as well be part of your table. Service was another issue. There were only two servers on a very busy Friday night. While the server who took our order was good at checking dietary requirements and clarifying which dishes contained meat, there was no check in during the meal. We had to wait around ten minutes just to try and get someone’s attention to ask for chilli oil. As we walked in, the chef was outside smoking, which was not a great first impression. The main server appeared to be the dad of the family and the whole experience felt like an episode of Fawlty Towers. Plates were dropped, people were tripping over, and at one point we found a knife on the floor facing upwards which was genuinely concerning. When we tried to alert staff, the server tripped over the knife and fell into another table, knocking plates everywhere. What should have been a romantic Friday night dinner turned into a chaotic comedy show. Seating was chaotic, service was chaotic, and the food was bland and forgettable. Even getting the bill took ages. We saw another customer ask for their bill and the server agreed, then disappeared out of the restaurant for around twenty minutes. The restaurant gives the impression of being very busy, but I do not think it truly is. It feels busy because people are waiting so long to get the bill and cannot leave. We honestly spent longer trying to get someone’s attention than we did actually eating our food, which creates the illusion of a constantly full restaurant. Overall it was a real shame. The concept and reputation suggest something special, but the execution fell very short.”

  Read more
• G

  Google user

  ·8 months ago

  “First time dining here, was very welcoming and excellent customer service. Didn’t have to wait long for the food to be served. I had by far the best pizza in a very long time. They even had my favourite imported beer Ichnuso unfiltered!! I was given a complimentary digestive alcoholic shot alway, the staff were all very warm, friendly and helpful. I would highly recommend and definitely go again.”

  Read more