The Angel Vaults Inn

Featured reviews

• G

  Google user

  ·2 months ago

  “I never usually leave Google reviews, but the bouncers at this place were genuinely some of the rudest and most aggressive I’ve come across The attitude was completely over the top. There were no warnings, no polite requests to keep the noise down—just straight to shouting and confrontation It felt less like they were trying to manage the situation and more like they were looking for an excuse to assert their authority Very powerhungry behaviour and an unnecessarily aggressive approach. A simple, respectful warning would have gone a long way, but instead the whole experience was made uncomfortable by the way the door staff handled things Definitely not the kind of treatment you expect when you’re simply trying to enjoy a night out”

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• G

  Google user

  ·3 months ago

  “Great pub in the heart of Hitchin Town centre. Lots of tables, great beer and overall great meals for the price you pay. I had fish and chips today, very much enjoyed.”

• G

  Google user

  ·3 months ago

  “A lovely pub with plenty of atmosphere. There's loads of seating inside as well as a smallish outside terrace which is at the back of the pub. I came for a drink and discovered it was their cider festival. Third of a pint was only 99p! Lovely range of ciders.”

• G

  Google user

  ·4 months ago

  “We ordered food at 12 o clock and was served an hour later and what was on the plate looked like it was thrown around the kitchen! It was a disgrace and the waiter was rude and didn’t know that he had to tell us if it was going to be over 30minutes delay! No customer service at all from waiters and training is definitely needed! My wife’s food looked mangled and my burger looked like it was made by a child. Utterly disappointed with it. Bar staff were good 👍 apart from that it was a shambles.”

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• G

  Google user

  ·4 months ago

  “Pretty good. Food and beer was what was expected and well priced. Being a Friday night, very busy and noisy with a younger clientele, but what do you expect! Maybe I'm getting too old to go to a 'Spoons on a Friday! 🤣”

• G

  Google user

  ·5 months ago

  “Took the burger back as the bacon was stone cold. How can the burger be burnt and cold. Warmest thing on the plate was the lettuce. Waited 35 minutes for this then another 10 to sort the bacon out. So so poor”

• G

  Google user

  ·5 months ago

  “Can't fathom why people go here; We went to the bar section of this establishment on Saturday and ordered from the app and paid for 2 drinks, we were charged and then the app said there was an error. I queued for around or over 10 minutes whilst being ignored for regular patrons and then eventually seen to, after explaining what had happened, I was instructed to go to a different section of the bar and the staff just said "there's an issue with the app, you will be given your money back and to requeue" no apology or an offer to make the drinks as I explained I was queuing for a long tim and even happy to pay again. Low and behold, the money has still been taken and not returned. Lying to a paying customer isn't how to run a business. Will not be returning and advise anyone going there to pay at the bar and not be conned like I was. Maybe grab a receipt whilst you're at it...”

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• G

  Google user

  ·6 months ago

  “Decent Wetherspoon breakfast, great that it’s open from 8am and we got 2 decent breakfast with juice and refill coffee for less than £20 Great services and friendly patrons in the pub”

• G

  Google user

  ·8 months ago

  “This is first and last time will use this Wetherspoons. Definitely the worst. My partner and I went in today. Partner had a Tikka Masala with Naan breads and poppadoms. When it was served it was cold so was sent back, the naan breads were stale. Forward 20 minutes it hadn’t been returned, I spoke to a member of staff who went to check, she returned within about 4 minutes, my partner checked it as soon as the girl went, again it was freezing cold. My partner went to another member of staff who apologised and said would get a fresh cooked meal. Forward 10 minutes, was returned, it wasn’t a freshly cooked meal just reheated in microwave. Truly aweful experience, staff appear to be more interested in serving drinks to customers that order via app than those with meals. Maybe best if the if there is one would be advised to teach staff about customer service. Even as we were leaving we witnessed another customer taking back Two meals, so maybe it kindve says a lot about the bad service. Only when someone gets food poisoning at the Angel Vaults will they be brought to task.”

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• G

  Google user

  ·1 year ago

  “No doubt one of the best Spoons in the area. Very nice stylish and new look inside, good beer garden. Big team of staff and good service so far. Food or drinks always cheap and not burden on pocket. Atmosphere is the main thing that creating this place image very well.”