Norwood Arms
Quick info
About Norwood Arms
On Leckhampton Rd in Cheltenham, Norwood Arms is a pub serving comfort food alongside pints and a gin list. The kitchen turns out a pulled lamb shepherd's pie and a camembert and mushroom tart, with scotch egg and chips among the sides and a Beyond burger for vegetarian and vegan orders. Sharing boards aren't offered as such, though halloumi fries and squashed potatoes can be ordered on their own. Food orders at the bar go through an online ordering app. It operates on a walk-in basis and opens daily, with some evenings given over to live music. A seasonal beer garden provides outdoor seating.
Reviews
What reviewers say
Reviewers most often mention beyond burger, scotch egg, pulled lamb shepherds pie and pub garden.
What reviewers say
Reviewers most often mention beyond burger, scotch egg, pulled lamb shepherds pie and pub garden.
Customer Review Summary
Most reviewers return for the beer garden itself, repeatedly praised as spacious and lovely, with the staff's warmth cited again and again, one assistant manager singled out by several diners for going above and beyond, even hunting down an out-of-stock dish for one guest. Regulars point to the scotch egg and a cold drink outside, and one diner remembers a pulled lamb shepherd's pie and camembert and mushroom tart fondly, including an evening with live music. Against that, a couple of visits describe a rougher experience: one reviewer waited at an empty bar for food service before resorting to an app order, then received a bare pizza base with no cheese, hard to cut, and swapped fries instead of the promised rosemary ones, with no chance to raise it as staff weren't reachable afterward. Another found certain staff grumpy and was told sharing boards weren't available even though every component listed was, calling the beyond burger unremarkable and the fries dry.
Customer Review Summary
Most reviewers return for the beer garden itself, repeatedly praised as spacious and lovely, with the staff's warmth cited again and again, one assistant manager singled out by several diners for going above and beyond, even hunting down an out-of-stock dish for one guest. Regulars point to the scotch egg and a cold drink outside, and one diner remembers a pulled lamb shepherd's pie and camembert and mushroom tart fondly, including an evening with live music. Against that, a couple of visits describe a rougher experience: one reviewer waited at an empty bar for food service before resorting to an app order, then received a bare pizza base with no cheese, hard to cut, and swapped fries instead of the promised rosemary ones, with no chance to raise it as staff weren't reachable afterward. Another found certain staff grumpy and was told sharing boards weren't available even though every component listed was, calling the beyond burger unremarkable and the fries dry.
Featured reviews
- el parker
“Had a lovely meal here with my family. The team were very accommodating with my little girl. The team really couldn’t do enough for us. We will definitely be soon for another lovely meal.”
- Amy Saggers
“Absolutely love it here. Great atmosphere. As a local we come here very often, place is lovely and clean, a bit weird to say but the best toilets of a green king of Gloucestershire. Thanks to all the staff!”
- Anni Liseborg
“What a fantastic and cosy place this is. The staff are friendly and helpful with lots of smiles.😊 We had a very great dinner ( Pulled Lamb Shepherds pie and Camembert & Mushroom Tart). Both were very tasty 😋 We have been so lucky to eat here on an evening with live music. This has definitely been a dinner to remember 🤩”
- Anna Smithers
“I very rarely leave negative reviews but I think some people working here should go across and learn customer service from Fioro Launge across the street. We found a few people to be quite grumpy to say at least. We also had our hearts set up on ordering the sharing boards. However we were told we can't because they don't serve them. My friend order a meal with squashed potatoes so she asked if they're available. To our amazement they were. So we asked if halloumi fries are available and they were. So all the ingredients of the sharing board were available but we couldn't get it... Food was OK. I was forced to order beyond burger really and it wasn't anything special. Just ready bought burger with a slice of lettuce, tomato etc. It looks better on the photo than it tastes. Fries were very dry. However other vegetarian and vegan dishes which was the pastry tasted much better. So I would recommend it more. The space outside was lovely in a sunny weather and obviously the company of my friends made it a good experience but I don't think it was thanks to the restaurant.”
- Rachel Mcmurtrie
“A big big thank you to Johnny , Rob and the other amazing staff for a wonderful day yesterday. I had arranged a surprise gathering for my husbands 60th. So professional, so accommodating; so kind and so genuinely interested in making sure we had the best time. We were looked after above and beyond! Can’t wait till we move back to cheltenham permanently one day to make the Norwood out local! ❤️”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Comfort food paired with pints & a gin list in a comfy pub setting with a seasonal beer garden.”
- ReservationsWalk-in only
Location
Bars near Norwood Arms
- The Tavern4.47030.8 mi
sunday roast dinner, chorizo mac & cheese croquettes, extra gravy on the side
- 1.2 mi
fish and chips, fish finger sandwich, beer garden
- The House in The Tree4.61,9863.2 mi
sunday roast, petting zoo and play area, homemade lasagne
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Norwood Arms | 4.41,780 | — | beyond burger, scotch egg, pulled lamb shepherds pie |
| The Tavern | 4.4703 | 0.8 mi | sunday roast dinner, chorizo mac & cheese croquettes, extra gravy on the side |
| The Royal, Charlton Kings | 4.5887 | 1.2 mi | fish and chips, fish finger sandwich, beer garden |
| The House in The Tree | 4.61,986 | 3.2 mi | sunday roast, petting zoo and play area, homemade lasagne |
The 3 nearest bars by distance. Ratings, hours and review terms come from public business profiles.
Similar Bars nearby
Browse more
Explore more of Cheltenham, or find Bars in other cities.