Tiger Moth

Featured reviews

• M

  Makeda Haines

  ·1 month ago

  “Delilah was absolutely amazing! She couldn't do enough to make our dining experience a good one. I actually watched her witt all the customers and her service was second to none and always with a big smile”

• H

  Helen Osborne

  ·2 months ago

  “Has the chic n mix, which was lovely. The chicken wasn’t overcooked and the presentation was great. The service was excellent, they are very friendly and helpful. I only gave 4 for atmosphere as it was very warm inside. Great tunes being played.”

• J

  Joe Gore

  ·3 months ago

  “It is disappointing that another review has now appeared making factual claims about our group that we strongly dispute. The review claims that six of us shared one Dr Pepper between us for around five hours. Fortunately, unlike opinions, receipts are easy to verify. We are currently collecting the order confirmations from everyone in our group, which total approximately £40 in purchases. If one Dr Pepper really costs £40 at this pub, I think Greene King has a much bigger issue to investigate. What also puzzles us is how the reviewer claims to know exactly what we were drinking. To the best of our recollection, the pub was very quiet and there was no woman sitting anywhere near our table on Sunday who could have observed our group in the way described. We therefore struggle to understand how someone could confidently identify not only what we supposedly ordered, but even that it was specifically a Dr Pepper. We also have a video recording of our full conversation with Ali on 16 June, where the discussion and the way we were spoken to can clearly be heard. This recording, together with our receipts and order confirmations, has now been submitted to Greene King Head Office so they can review what actually happened using the evidence and the pub’s own order records. We were regular customers for months, visiting weekly to watch football, purchasing drinks every visit and often food. On Sunday, members of our group also purchased meals before a separate misunderstanding involving outside food after the kitchen had closed. As soon as staff explained it wasn’t permitted, the food was immediately taken outside. We are confident that Greene King’s investigation will establish the facts. Until then, we would encourage people to make up their own minds based on evidence rather than conflicting online accounts.”

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• C

  Corina Briody

  ·3 months ago

  “The staff were lovely but under a lot of pressure. When we visited there was no beer (tap/bottled/ can) available. As a large group this didn't go down well with some. The food was OK, similar to chain restaurants all over the country. We ate than left. The pub was very quiet for a Friday night but this could have been the beer issue.”

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• J

  Joe Gore

  ·3 months ago

  “Extremely disappointing experience tonight. Our group of 6 has been coming here regularly for several months, usually at least once a week to watch football. During that time we have consistently bought drinks and food, always been respectful to staff, and have never caused any trouble. Tonight we all purchased drinks when we arrived and sat down to watch the football. The pub was relatively quiet, and we were not preventing other customers from getting tables or seats. Despite this, after around an hour we were approached and told that we needed to order more drinks or find somewhere else to go. What made the situation particularly frustrating was being told that we regularly sit in the pub without spending money and that we had apparently done so on Sunday. This is simply not true. On Sunday, three members of our group purchased food and every member of the group purchased drinks. If management checks the orders linked to our table on their booking and ordering system, they will be able to verify this for themselves. The situation became increasingly uncomfortable due to the attitude we received, particularly from Ali. We felt that several comments and digs towards our group were unnecessary and unprofessional, especially considering we were paying customers who have supported the pub regularly for months. We did order additional drinks through the app and continued to behave respectfully throughout the evening. However, despite this, we were ultimately told that while we were “not barred”, we were “not welcome back” and would not be served in future. Being told that a group of regular customers is no longer welcome after months of supporting the pub, despite causing no issues and after being incorrectly accused of not spending money, was genuinely surprising. We understand every pub has the right to choose who it serves, but the way this situation was handled was poor, unprofessional and left a very negative impression. Unfortunately, after tonight’s experience, we will be taking our custom elsewhere.”

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• L

  Lauren Bourke

  ·3 months ago

  “As regular visitors of the Tiger Moth, we are always so impressed with the service we receive. Food is lovely, never any issues, staff are absolutely amazing too, always so friendly and approachable, always checking if the food is okay and if everything is fine. We love coming to the Tiger Moth and will continue to do so 😁❤️”

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• A

  Amy Hemsley

  ·4 months ago

  “Staff were very friendly and helpful. Food was delicious and hot. Too much for me to eat and was given a takeaway box.”

• H

  Hannah W

  ·6 months ago

  “Tiger Moth is my go to pub when it comes to eating out with my dog. They're so friendly towards my family, they even have a dog menu. They've recently branched out with different nightly events. I forgot to take a pic of my food but it was all delicious especially my dessert I had the vanilla & chocolate ice cream waffle with lashings of cream and sauce with chopped up Mars bars.”

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• K

  K Rosales

  ·6 months ago

  “Really nice decor and a comfortable atmosphere. Good selection at the bar and with food and the service is quick - perfect for in and out without any fuss.”

• D

  Daniel

  ·1 year ago

  “We came here today to try it out for lunch after we got a gift card to use in Greene king pubs. First impressions is it is in a very good location with a big car park which is free for customers. Just don’t forget to put your reg in the tablet at the front door. We found a table right away and went to order drinks. We got the flaming bbq meat sharer for £24.99. It came with chips, mac n cheese, pork ribs, slow cooked beef on the bone, corn on the cob, onions rings, coleslaw and beans. This is absolutely worth the money for two people. We struggled to eat it and left some as it was so much food. The front entrance could really do with a revamp though. The wooden door frames are all rotting away and it could do with a lick of paint. I think this would really make a difference and make it a lot more appealing. The two members of staff working today were fantastic the gentleman working has great customer service and the lady also gave us a smile and said thank you as we left. It’s dog friendly with a nice size beer garden out the front. The customer service here is one of the best of all the Greene king pubs I’ve visited over the years and I’ve been to a lot. Absolutely worth a visit as the food is really good value for money. Will definitely be back again soon.”

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