Shanghai Shanghai

Featured reviews

• G

  Google user

  ·3 months ago

  “Found this restaurant to meet up with friends....at £18 we found it a great price for a buffet...drinks were pretty cheap too! A good selection of food, and variety😋🤤. Staff friendly....but we were thrown out at 9pm so they could close....we didn't realise the time!🫣 Would return if we were back in Carlisle 😄”

• G

  Google user

  ·3 months ago

  “Absolutely unacceptable experience from start to finish. The chicken served was visibly undercooked in the middle, cold, and completely inedible. Multiple pieces had a raw texture and could not be eaten safely. All three plates we ordered had issues, and the overall quality of the food was extremely poor. The rest of the food was also disappointing, with items clearly sitting out too long before being served and arriving cold rather than freshly prepared. When this was raised with staff, instead of taking the concern seriously, we were told it was due to “seasoning,” which does not explain or justify raw and cold chicken. When we requested a refund, staff refused and laughed when the issue was brought up, which was unprofessional and dismissive. Beer was warm and undrinkable. The atmosphere matched the experience: disorganised, unwelcoming, and lacking any attention to basic food service standards. Food safety should be taken seriously, and unfortunately this experience fell far below an acceptable standard. I will be taking this matter further due to the nature of the food served and the refusal to address it properly.”

  Read more
• G

  Google user

  ·5 months ago

  “The food is very nice with drinks, very good comfortable environment. The prawns used to taste very nice when fried or grilled, but it’s very watering with the head on and doesn’t taste nice to me anymore like before. Please improve on the prawns recipe to grilled or rather get two different one either cooked or grilled for customers to make a choice. Thank you.”

  Read more
• G

  Google user

  ·6 months ago

  “Where do I start, went as a part of three, myself and two daughters. We were sat at mismatching tables both colour and sized which seated six when there were plenty good tables of four free. Straight away the experience was dented. Why would you have a white table in amongst wood coloured ones anyway !!! Service to be seated was a tad slow but not to the point where I would be ready to say something like Hi have you seen me !!!. Large diet cokes ordered, pint glass crammed with ice and probably a can of coke worth of liquid if you’re lucky. I started with the chicken sweetcorn soup, which if it was watered down much more could have passed for tap water, the chicken also appeared to have ran away before being boiled as I couldn’t find it. The prawn crackers were stale and chewy. Moving on I then opted for some battered style chicken wings, these were decent, infact they were better than decent. Main course I had some egg fried rice with a small amount of sweet and sour chicken (this was really good), and a small amount of satay chicken, this tasted really good too, but I think they forgot to heat it up, felt like I was polishing off lasts night curry after heavy session ! Desert can never been faulted right !!! Wrong, the banana fritters were cold and the syrup (also cold) was the most watered down syrup I’ve ever seen. The chocolate ice cream gave a new meaning to frozen and ideally should come with a chisel as the serving scoop in dirty looking water wasn’t really up to the task. It’s been years since I have been to this buffet in Carlisle and it will easily be years before I return again. It feels unhygienic, the food is like warm at best and I left £50 worse off than when I entered. I am guessing that if the council attended and checked the food they would be getting a slap on the wrist for it not being kept at temperature to combat bacteria growth. Loads of nice places to eat in Carlisle so my advice is give this place a wide berth and eat else where. Oh and the staff were pretty ignorant, even when clearing the table they didn’t manage a grunt when I said thank you.”

  Read more
• G

  Google user

  ·6 months ago

  “Went in Wednesday as it had a 20% off offer on, didn't realise until after we paid and sat down that there was 25% less dishes on offer compared to a normal day, rip off, if another buffet opened in carlisle I believe this one would close down very quickly, only reason they're still there is there's no competition”

• G

  Google user

  ·9 months ago

  “We had such a wonderful time at this Chinese buffet with the family. There were so many options that everyone found something they loved. Everything we tried was fresh, tasty, and the buffet was always filled with hot food. For what you pay, it’s really great value. Definitely a spot we’d happily come back to again!”

• G

  Google user

  ·9 months ago

  “A go to for a pre cinema meal. The evening buffet is more expensive, but it's a much larger selection of dishes. On our most recent visit was an afternoon buffet so most of the options were chicken. Ideal for me, mind. A couple of plates of food did me grand and the buffet style allows me the opportunity to try new dishes. I throughly enjoyed the chilli chicken on this occasion. Like many venues the drinks can work out quite expensive, especially soft drinks. We've never had to queue for a table, and have pre booked if we've been going as a large group. It's always been clean in the restaurant. The toilets can be hit and miss, depending on how the patrons treat them. The venue is accessible. Easy to access via bus and train. Located in the heart of Carlisle's nighttime economy for those who want to make a visit part of a night out.”

  Read more
• G

  Google user

  ·1 year ago

  “We popped into Shanghai Shanghai after a couple of drinks – and let me tell you, it was the best decision of the night! 😄 The buffet delivered exactly what we needed: loads of flavour, generous meat options, sushi, noodles, spring rolls – you name it! After two plates full of deliciousness, we couldn’t even remember we had been drinking. Magic? Maybe. Worth it? Absolutely. The food is always fresh, the variety is great, and the vibe is relaxed. Bonus points for Tsingtao beers that perfectly matched the meal. 🍻 If you’re looking for a place that never disappoints (especially when you’re hungry and slightly tipsy), Shanghai Shanghai is the spot. 🥢🔥”

  Read more
• G

  Google user

  ·1 year ago

  “Lovely Staff! Fantastic Food!! Clean and Tidy, Absolutely a Five Star Eating Experience!! Thank you very much indeed for making us feel Welcome and the First Rate Quality of the Food, means I will be back, and definitely Recommend to friends,family and other folks looking for great food in a nice atmosphere!!”

• G

  Google user

  ·2 years ago

  “No fuss restaurant in Carlisle, across the road from Spoons. Excellent value for money, particularly for a Chinese buffet. Plenty of choice. Rice, Chow mein, spare ribs, the list goes on, and on. Pint of coke around £3. Will definitely visit again next time in town.”