Quick info
About Pausa Cafe
Pausa Cafe is a cafe in Cambridge, set inside a Dunelm store at Cambridge Retail Park, which gives shoppers a place to stop without leaving the building. The afternoon cream tea pairs scones with clotted cream, butter and jam. Coffee and cappuccino are served alongside it, and the menu also lists panini and crisps. Orders are placed at the counter, where the staff work behind the till. Sugar is kept behind the till rather than on the tables.
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Reviews
What reviewers say
Reviewers most often mention cream tea combo, scones with clotted cream, uncleared dirty tables and cappuccino.
What reviewers say
Reviewers most often mention cream tea combo, scones with clotted cream, uncleared dirty tables and cappuccino.
Customer Review Summary
Scones are the most named item, with the afternoon cream tea combo of butter, jam and clotted cream called great value, though another reviewer found the scones stale and the clotted cream frozen. Uncleared tables recur most, with reviewers blaming too few staff and slow clearing. Staff are described as friendly. One reviewer got soft crisps replaced only after repeatedly pushing.
Customer Review Summary
Scones are the most named item, with the afternoon cream tea combo of butter, jam and clotted cream called great value, though another reviewer found the scones stale and the clotted cream frozen. Uncleared tables recur most, with reviewers blaming too few staff and slow clearing. Staff are described as friendly. One reviewer got soft crisps replaced only after repeatedly pushing.
Featured reviews
- Alison Jones
“Horrible, not one single table had been cleared of dirty crockery and only two staff members working. The man behind the counter was doing his best but the lady who I guess was meant to be clearing tables was so slow and taking individual items from tables rather than filling up the stacker. Avoid!”
- Duffy
“Disappointed. The crisps were completely soft and the server refuses to admit it. I had to keep pushing until he provides another package. The £6 panini included burned particle, probably from the burned tray.”
- Doruntina Krz
“We visited Pausa recently and didn't really enjoy the food. We had scones and they were stale, unfortunately more than half ended up on the floor rather than eating. The scones were also cold and the clotted cream was like frozen, impossible to put on scones. Had to put the clotted cream on the hot coffee just so it would melt a little bit and not be wasted. The staff though were quite nice and friendly and the place was nice, quiet and clean”
- Susanne Prince
“If we visit in the afternoon we usually have the ‘cream tea’ combo which is great value at £3.40. The scones were nice and you get butter, jam and clotted cream with the deal. They need more staff for sure. There are usually many tables that need to be cleared and cleaned.”
- Wouter HAAIJMAN
“This review is written to give credit to Dunelm Manager Maria who, after we contacted her after our last bad experience, has improved the situation at Pausa dramatically. Maria offered us coffee and cakes for our next visit. We visited Pausa Cafe and it was spotless. No tables with empty cups, plates, etc. We were given "Maria's coffee and cake". Very fresh, good quality. Staff were a bit wooden but friendly and polite. So ... if you're in Dunelm and fancy a coffee? Don't hesitate, it's now good at Pausa (thanks to Maria and her staff). ***** Appalling. Only two tables unoccupied, not because it was busy but because staff had failed to clear the tables. They stayed full of dirty dishes for almost our entire stay (15 minutes). Eventually, a member of staff appeared (not one of the serving staff behind the counter so where she suddenly came from was not clear) and she cleared just three tables, i.e. she ignored the rest. The food wasn't bad but the capuchino was served without asking if we wanted sugar. We expected this to be somewhere in the restaurant area but it turned out to be in a drawer behind the till. All exceptionally unprofessional and without any pride.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible seating
Amenities
- Has wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Has wheelchair-accessible entrance
- Has wheelchair-accessible seating
- Has wheelchair-accessible toilet
Location
Cafes near Pausa Cafe
- The Box Café4.82310.6 mi£10–20Outdoor seatingVegetarian optionsDelivery
turkish coffee, borek and gozleme, freshly squeezed orange juice
- Arena4.22110.6 mi£15–30Outdoor seating
full english breakfast, lattes and flat whites, cakes and desserts
- Hot Numbers Coffee4.51,7130.7 mi£10–20Outdoor seatingVegetarian optionsVegan options
turkish eggs, cinnamon buns, pancakes
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Pausa Cafe | 2.860 | — | — | cream tea combo, scones with clotted cream, uncleared dirty tables |
| The Box CaféOutdoor seating · Vegetarian options · Delivery | 4.8231 | 0.6 mi | £10–20 | turkish coffee, borek and gozleme, freshly squeezed orange juice |
| ArenaOutdoor seating | 4.2211 | 0.6 mi | £15–30 | full english breakfast, lattes and flat whites, cakes and desserts |
| Hot Numbers CoffeeOutdoor seating · Vegetarian options · Vegan options | 4.51,713 | 0.7 mi | £10–20 | turkish eggs, cinnamon buns, pancakes |
The 3 nearest cafes by distance. Ratings, hours and review terms come from public business profiles.
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