The Ivy St Helen's Square York

Featured reviews

• G

  Google user

  ·3 months ago

  “Stopped in for lunch during my day trip to York. Overall, a nice dining experience. Customer service was phenomenal. No complaints there. Ordered the tomato soup and steak with peppercorn sauce. Soup was hot and refreshing. Steak was good, but I hated the peppercorn sauce. The chips were good though. Coffee was nice and flavorful.”

• G

  Google user

  ·3 months ago

  “What an amazing place! Food is excellent but no more than the service received. We tried a specific day menu with great options and excellent value for money. Tempura prawns starter and Korean chicken salad for main. The portions are perfect and you don’t feel over full. Probably a good thing and designed that way as the Mango Rum Baba dessert was so light and refreshing. Wholly recommend. Probably best to book, too.”

• G

  Google user

  ·3 months ago

  “The Ivy in York is one of those places I have admired from afar, yet when a very special occasion came around, this was the place to go. From the very start, the service was excellent, helpful, courteous and friendly. The staff were immaculately turned out and nothing was too much trouble. The decor is fabulous (including the loos!) and the menu is mouthwatering. Having a gluten intolerance was not a problem and the staff were able to help with the menu choices. The food was brought quickly and it was delicious. I also had two mocktails which were fab. The crockery was beautiful and I loved the silverware. The Ivy is truly a dining experience, so it's more than 'a meal'. A lovely, very special and rare treat.”

• G

  Google user

  ·4 months ago

  “The services at the beginning was not bad, but it's getting slower and slower. The steak is okay but the shrepereds pie is not bad. While everything is alright, I don't think it worth a 12.5% default service fee. I don't feel like it worth the price. Even the bettys next door didn't include the service fee in default, and their service and food are far better than Ivy.”

• G

  Google user

  ·5 months ago

  “Visited The Ivy York for an engagement party and the service from the front‑of‑house team was genuinely excellent. Warm, attentive, and genuine. Unfortunately, the food didn’t match the standard of the service. The chicken was dry, the velouté under‑seasoned, the asparagus overcooked, and the mash was forgotten entirely. The crème brûlée arrived warm, which meant the custard had lost its set. It’s a great space with a brilliant team out front, but the kitchen execution and the ever‑increasing service charge made the experience feel like a missed opportunity. A real shame and for the ivy not up to standard. Unless it's for a party, I would not return.”

• G

  Google user

  ·5 months ago

  “Had a wonderful Easter Sunday meal here. First experience of the Ivy and it did not disappoint. The food was delicious, steak cooked perfectly to the desired level. The staff were very attentive and pleasant. Checking in on us often and the service was incredibly quick and efficient. Will definitely return in the near future I am sure.”

• G

  Google user

  ·6 months ago

  “The staff there are amazing they do a very good job. The food there is amazing - if you get the dessert be sure to get the cookie and ice cream or the two scoops of ice cream. The seating is fancy and the bathrooms are fancy”

• G

  Google user

  ·7 months ago

  “Had a nice meal here recently. The food was tasty and served quickly , and decently priced for the Ivy. The service was good but lacked a little bit of that Ivy touch that I have experienced at other Ivys - there was a lot less pulling your chair out , taking your coat and constant checking in that I have had before . Furthermore we were subjected to the usual would you like some water trick where it turns out you are getting paid for water not tap water , our fault for not realising but also we were asked as soon as we were being seated so not enough time to catch the key words of still or sparkling . Furthermore because of this , our service charge was higher than we would have liked as I didn’t think the service was particularly above and beyond. All in all the food was tasty and nice and hot , and the service was good , though lacking some of the charm of the ivy at Winchester.”

• G

  Google user

  ·10 months ago

  “One of the best afternoon teas I've had. It is next to Betty's tea rooms. The lady who greeted us in The Ivy was very welcoming. She took our bags and our coats to keep in the cloakroom and gave us a ticket to get them back when we left. We were shown to our table and given some time to look at the menu. We decided to upgrade to the champagne afternoon tea which was £45 each which we thought was really good value. The waitress came and took our order and was very happy to swap one of the sandwiches as neither of us like egg. She brought our champagne and the tea we'd chosen and the food came shortly after. It was delish. We had three sandwiches each, a chocolate bomb, a muffin, a scone with cream and jam and then a mini crème brulé. We thoroughly enjoyed it. The atmosphere was very chilled out, the food was gorgeous and the staff were delightful. Even the bathrooms were pretty. I will definitely go again when I next visit York xxx”

• G

  Google user

  ·11 months ago

  “Lovely birthday brunch at the Ivy today. Right from entering the restaurant we felt welcomed. Service was excellent and the food delicious. They even gave me a complimentary birthday dessert with candle. Lovely experience in this stylish york restaurant.”