The Twelve Tellers

Featured reviews

• J

  J.

  ·1 month ago

  “This review has been prompted by the service recivd from Molly. Wow. If i could give more than 5* I would. She kept looking at me and smiling, it was a warm smile like a smile you'd give a friend after not seeing them for a long time. Very sincere. Maybe it's a Newcasle thing but it's certainly an authentic way to make a person, customer or not, feel special. So much so i even asked if i knew her but it turns out she's just a very lovely girl. She stopped and spoke for a short while. What an absolute credit to the place. She said it was just her third shift too. Managers: keep hold of this one! She even came over to tell us she was leaving and to say goodbye which was a touch of class. Excellent throughout. I'm not local but may be back sooner rather than later just because of this experience because places that value customers deserve repeat business! On a side note, the spicy chicken pizza was 10/10 and came quickly after ordering on the app. The staff were alway on the move cleaning and serving. It's been a while since Ive been here but it's certainly improved since then. Great all round.”

  Read more
• A

  Ace Orr

  ·2 months ago

  “A decent Spoons but not very accessible. I visited this Wetherspoons today and picked it because it had a wheelchair accessible symbol on Google maps. Upon arriving I was met with two steps so my family asked for a ramp. The staff were kind and helpful and got a ramp so I could get inside. The ramp was a bit inadequate as it bowed under my wheelchair sending me tipping backwards. Luckily my family helped me not to fall. Upon leaving I realised the ramp does not sit flush with the stairs and therefore I couldn’t get out. A wonderful staff member guided me to a step free gate at the back of the building which lead me out onto an alley that rejoins the Main Street. Obviously this is not ideal as the gate did not seem like a public use gate. In regards to the food/drink. It took a decently long time to arrive with some food arriving incorrectly, but this was soon fixed. The food was good, your normal Wetherspoons meal. Overall it is your average Wetherspoons but I would recommend making changes to better the accessibility of the building.”

  Read more
• V

  Vanduö

  ·2 months ago

  “Went to this Spoons for the first time since the other one in Preston closed. The interior is much more nicer with artistic paintings on the walls and a big space to hold a lot of people. Depending on the time you come here, you could have a peaceful or a chaotic experience (such as in any Spoons really). Though, tried one of my friends Onions rings that she got with her order and it was inedible. Slimy inside and unwell made. Hoping this is only a one time thing and doesn't actually show that it is the norm.”

  Read more
• C

  Carolina Carolina

  ·3 months ago

  “Skip it if you can. Even though it wasn’t busy, the tables were dirty, the chairs were sticky, and the overall cleanliness just wasn’t up to standard. The food was okay, but not good enough to make up for the experience or justify a visit, despite the beautiful architecture. With better management and attention to detail, this place could be so much better.”

  Read more
• C

  Christie

  ·3 months ago

  “Bloody massive spoons compared to what we have down south Service was good, slightly delayed getting our drinks but to be fair the staff looked especially busy. Pub garden is nice with a bit of shade too 🍹🍸”

• W

  wayne warburton

  ·4 months ago

  “Not the best breakfast out there, but certainly not the worst. You know what you're getting with a Spoons breakfast. Can be hit and mess depending on which one you're in. On this occasion it was actually alright. Good points are the beans in a separate bowl, lurpak spreadable for the toast. Bad points... the eggs were hard and the solitary mushroom was cold. Other than that, it wasn't too bad. I've had a lot worse.”

  Read more
• D

  David R

  ·6 months ago

  “As a regular visitor to this Wetherspoon, I was extremely disappointed with the service we received today. We sat down at a table that had not been cleared, which is fairly common, so we ordered drinks via the app and expected the table to be cleaned when they arrived. However, after waiting 25 minutes, no drinks had come and we were still with dirty plates in front of us. A staff member (a young woman wearing grey) then arrived with our food. She handed it to us over the dirty plates without saying anything and only removed two dishes before walking away. We reasonably assumed she would return to clear the rest and wipe the table, but she did not come back. At this point, I had to approach another member of staff—an Indian gentleman—who was very helpful. He promptly cleared the table and went to follow up on our missing drinks, providing the level of service we would normally expect. Unfortunately, the experience with the first staff member was very poor. Basic customer service—clearing a table fully and ensuring it is clean before serving food—was completely lacking. I believe this should be addressed to prevent similar experiences for other customers.”

  Read more
• M

  Mikey clarky

  ·6 months ago

  “Deserves a bit more than 5 stars in my opinion.wonderful old bank convert by the mighty spoons ,just superb throughout & breakfast first class .photos don’t do it justice ⭐️⭐️⭐️⭐️⭐️⭐️🥄🏦💷💶🍳🥓☕️❤️”

• C

  Catherine Nyland

  ·8 months ago

  “We stopped in here for a drink whilst passing by. Its clean, open, and I believe in the evening they move tables back to make a dance floor. Did not have the food but it looked good from what I saw.”

• A

  Akshata Shenoy

  ·3 years ago

  “Had been here on Valentine day. They had a special offer which included drinks and food for discounted rates. Although we were there just for a couple of drinks. I love my Berry Cider which is not really available in many bars but yes you get it in JD Weatherspoon. A perfect Bar ambience with dim lights, spacious seating arrangements, gaming zone and fresh food at service without taking too long. One of my most favourite places to have a drink, just chill, enjoy the vibe and have long conversations with your partner or friends.”

  Read more