Portello Lounge

Featured reviews

• A

  Agostina Rocca

  ·2 weeks ago

  “The place overall is really nice, both seating area and decor gives it a nice ambience. It’s also not that noisy. I’m not a fan of the “order online” feature and would rather have table service like a normal place, but this doesn’t affect the experience, those few interactions with the staff were nice. What disappointed me was the churros I ordered were not cooked enough, I have never seen churros as white as these ones with the gooey taste inside.”

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• K

  K Crossley

  ·4 months ago

  “Great place that even though a chain feels more like an independent cafe/restaurant - love the style! Staff went above and beyond to get me a table quickly even though it was very busy and they were run off their feet as I was with an elderly friend who was feeling a bit overwhelmed & confused. (Alzheimer’s 😢) Our young male server even turned the music down & spoke to her so kindly, helped me by taking my order at the table as I was having an issue with my phone xx Food was delicious & we both enjoyed our visit xx I’ve been to Lounges all over the country & I don’t know who is doing the hiring but I can’t praise your staff enough 10/10 Sorry I didn’t catch his name x”

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• S

  Sheila Willan

  ·6 months ago

  “I absolutely adore coming here. Plenty of vegetarian and vegan options. Staff wonderful, food excellent, staff first class and food arrives quickly. If there is a problem, it is quickly quickly. During day day there are lots of young mothers with children. If this i not your scene, visit later in the day.”

• K

  KTD

  ·7 months ago

  “First time eating English breakfast in the UK. Bacon and sausage are better than the ones I've had before. Tried black pudding for the first time. Not my favorite tho... They also have burgers, Asian food etc, not only British food. Looks like they have a great selection of drinks. The restaurant is very clean and nicely decorated. Seats are comfy. One of the most clean restaurant I've been to in the UK. You can order either from the bar or at your table by a QR code.”

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• J

  JOSH

  ·7 months ago

  “Paid around £20 solo Server was nice and polite. Food however was a huge disappointment! Ordered the breakfast… Yes I sat outside on a quite windy day however the fried egg should still be hot at minimum but no. Bacon sausage egg and beans were cold… hash browns being the only items warm… sausage tasted as if it was cooked an hour ago and left…. I will try this place again but will sit inside to see if the food stays hot.. will also update this review!”

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• H

  Hannah Courtney

  ·8 months ago

  “We had the bacon and cheese toastie, I had the brisket mozzarella toastie. We also had fries and two iced lattes. The portion size of both the food and drinks was very generous. It was delicious and nothing could be faulted.”

• N

  Neil Roberts

  ·1 year ago

  “Excellent food and quick service. Been here a three or four times now and the food is always excellent. You can order yourself via the website (QR code on table) or at the bar. There two large floors of indoor dining which can accommodate larger groups. There is outside dining and there is a small balcony with one or two tables on the first floor. The decor is what I would call a funky retro, with a great atmosphere and friendly vibe. Easy access to the ground floor for wheelchairs and childerns pushchairs”

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• R

  Ruta Cernousova

  ·1 year ago

  “Had okay experience, it is bit windy upstairs with doors open and they kept swapping everything of tables, staff were nice, however, at entrance where it says wait to be seated we were just told to take seat anywhere in the end. Coffee was a bit too bitter for my liking. Avacado toast was a tad busy but was tasty. I like the decor at this place.”

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• A

  Anthony Williams

  ·1 year ago

  “Had a fantastic Mother's Day meal. A lovely venue with quite a nice cozy and spacious feel about it. The food was really, really good and service was great too. The table was laid out with a couple of nice additional touches, with red petals and a handwritten Mothers card. Nice touch. A big bonus is being able to take dogs in too.”

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• C

  Catherine Gittens

  ·1 year ago

  “I visited here last week and had a lovely experience! The staff were really friendly and helpful, the chicken club sandwich I ordered was very tasty! Good flavours and the chicken was really tender, plus reasonably priced for the generous sized portion. A spacious environment too, so feel like you can have your own space to chat :) Ignore by rubbish photo of the food, was too excited to eat to get a good one!! Would recommend :)”

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