Harvester Wilford Farm Nottingham

Featured reviews

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  Michael Gillham

  ·3 months ago

  “First time at a Harvester and pleasantly surprised, the food was very good and good value for money if you use the offers that are available”

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  Chrissy Creative Hair & Beauty professionals

  ·3 months ago

  “Poor food. Not the best steak very tough to cut even though mine was rare. No air con apparently its been condemed which means legonella but the filters are still open into public space with diners eating under the dirty filters! Hmmmmm! Hence i feel so ill today after being there last night. We bought a groupon and were charged 5 pound each extra as a surcharge for steak then drinks on top rounded it off for over 60 quid for 2. No mustard for your steak and salad bar was minimalistic looked like icelands mix bag in a bowl brown round edges. Lots of people eating burgers! May as well go burgerking. Menus want hiked prices for meat like steak or ribs but chicken plentiful. May as well go weatherspoons as at least even they have mustard and aircon!!!!! AVOID AVOID AVOID”

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  Shane Smith

  ·4 months ago

  “1 star , If I could give zero, I would. I’ve just had one of the most shambolic dining experiences imaginable at Harvester Wilford, and it deserves to be documented in full. We ordered desserts through the app at 15:56, and we were still waiting 50 minutes afterwards with no communication, no update, nothing. When we finally chased it, staff gave us contradictory excuses: one claimed the order never existed, another said the kitchen “doesn’t know” unless someone physically tells them. Why on earth does an app order require a customer to announce it manually? And why is this not stated anywhere? It’s an absurd system failure dressed up as customer error. What made it worse, and frankly pushed this from incompetence into outright disrespect,was the total absence of an apology. Not from the duty manager, not from any staff member. Just blank faces and shrugged shoulders, as if this level of service is perfectly normal. The process is broken. The communication is non‑existent. The customer service is apathetic at best and dismissive at worst. Yes, the desserts were refunded in cash without us asking, but even then, not a single apology. Not even a token “sorry for the wait.” Nothing. If this is the standard Harvester Wilford considers acceptable, then it’s no wonder the place is sliding downhill. The entire operation needs a serious review. The duty manager should spend less time "peacocking" behind the bar and learn how to manage the restaurant and take a customer service course. Oh, and I've uploaded photos of the tables that they just left uncleared too”

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  Castlegate Financial Services

  ·5 months ago

  “Absolute joke, dirty bar area, delays, rubbish staff, expensive for terrible food. Do not come if you expect a fairly priced, tasty meal! Trust me…this cost £18.39 🙏🏻”

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  Jeeva Pirasath

  ·6 months ago

  “I had the pleasure of dining at Harvester Wilford Farm in Nottingham, and the experience exceeded my expectations in every respect. From the moment I arrived, the staff demonstrated a high standard of professionalism, attentiveness, and genuine hospitality, which immediately set a welcoming tone. The service throughout was consistently excellent prompt, courteous, and well coordinated reflecting a well managed team that clearly values customer satisfaction. I opted for the mixed grill, and it was nothing short of exceptional. Each element on the plate was prepared with precision: the meats were perfectly cooked, tender, and richly flavoured, complemented by well-balanced sides that enhanced the overall dining experience. What stood out most was the consistency in quality, both in terms of food and service. It is evident that attention to detail is a priority here. Overall, Harvester Wilford Farm offers a refined yet comfortable dining atmosphere, making it an ideal choice for anyone seeking both quality cuisine and excellent service. I would confidently recommend it and look forward to visiting again.”

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  Tim Ebbs

  ·6 months ago

  “I visited the Wilford Farm Harvester recently during a trip to Nottingham for our wedding anniversary. I can honestly say that i've never had a worse dining experience in my life. We arrived around 5:45 (21st March), and yes notably we hadnt booked, and were told that there was a wait for tables and to expect it to take until 7:15, and again we accepted that wait and grabbed some drinks and sat in the bar area. Fairly quickly we realised that there was no problem with tables (lots empty) so we knew something else was going on, but the server only gave us that information. So we waited patiently until around 6:45 when a family of 4 arrived and sat in the bar area with us. We got chatting and they told us that they hadnt booked either. So imagine our surprise when the server came along and showed them to their table. My wife politely asked the server what was happening when he returned to his station and we were told they had booked, which obviously was a surprise to us, and amazingly he then was able to seat us just a few minutes later. Unfortunately even this basic interaction wasnt pleasant, not waiting for us to keep up with him (i had a broken foot at the time) and throwing the menus on the table and walking away, whilst just pointing at the table. We both knew what we wanted so when the server came over, we quickly ordered, and I made note to the server that I had a 25% off code and she assured me that I could apply it later on.Thankfully we could make use of the salad bar to tide us over until dinner arrived (expecting a long wait due to the general issues) so grabbed a few bowls. Luckily the dinner arrived really quickly and we both went to start eating. I then found, whilst putting my chips on the plate, that the 'tin bucket' was dirty and my chips therefore were too. So i politely called the server over and showed her the problem, no shouting or any words you could consider less than polite despite my obvious annoyance. She agreed that it wasnt ok and went off to show it to the manager, came back said sorry and said she'd get it remade for me. That was ok so i agreed. During this time i encouraged my wife to eat as hers was getting cold. The server came back to ask my wife how her meal was at this point, and unfortunately the 'Southern BBQ Crunch' was dry, overcooked and completely lacking any of the BBQ sauce that it advertised on the menu. Again the server apologised and went off to check with the manager, who offered to comp my meal (despite the problem being with my wifes meal). So we finished up what we could with our meals, by this point both really annoyed by the way we'd been treated like a major inconvenience and the food issues, and waited for the server to come over with our bill. Things then got even worse, as I watched the server motion over to our table to a different girl (like i couldnt see them talking or something). I thought maybe the original server was going on a break or something, but continued to see her walking around serving other people, so it was clear she was fed up with us at this point (despite all the problems being with the restaurant and the food, us not raising our voices, being rude etc). We then had to wait for another 30 minutes for the new server to come over, get the bill and when she came back with the card machine the look on her face when i tried to ask about the 25% off code was nothing short of disgusting. She, of course, had to ask the manager again and begrudgingly applied the discount. We couldnt leave the place quicker at this point, paid and left. I can only assume they were short on staff this particular evening, but I would suggest you might want to say that to customers, instead of them wondering whats going on when the facts dont add up. I leave this review not out of malice or the fact that I dont know what its like to work in the service industry, I worked for several years at a local Wetherspoons and served a good many customers in that time, so i know what good customer service looks like and would never had treated people like we were treated.”

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  Steve Shardlow

  ·7 months ago

  “Take care! Food was as expected and ordered. However, On my booking I asked for "a quiet table" and when arriving I asked the staff for a "quiet table". We were shown to a table where there were large number of children and families just finishing so we thought all would be quiet when they left. However, after they'd left, the staff then cleaned the tables and the next diners were a children's football team and all their staff. The noise was so loud we couldn't talk to each other. Our drinks and food had started to arrive so realistically we couldn't ask to move. The restaurant has recently been refurbished and there were LOTS of quiet booths and alcoves available, but the staff clearly didn't care about our request on the booking or when we checked in. The staff were awful!!! Beware!!!!”

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  Terri Slade

  ·7 months ago

  “It's ok. The saying you can't polish a turd is quite true. I've always found this place to be just ok and it's no different after the refurbishment. I was there early afternoon it was relatively quiet but it still took quite a while to order and get the bill. They still can't keep the salad bar stocked but are quick to give you your food anyway so that you don't have time to eat the bits of salad they do have. The mains are nice, I really enjoyed it, but a bit on the pricey side for pub grub. Will I return? Probably, because it's convenient. Would I recommend? Only if you can't think of anywhere better to go. As I say it's ok. ( Oh, and where have the side plates gone. Having to put my bread roll on a napkin wasn't great).”

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  Nigel Sarsfield

  ·1 year ago

  “Visited for an evening meal after work. Really nice welcoming restaurant. Staff were friendly and helpful. Seating area was clean. Food was really tasty, well cooked and really filling. Our server Kara was very attentive. Large car park and clean toilets. The only slight issue was a 30 minute wait for the mains after being served from the salad bar, but the food was worth the slight wait. Returned recently with group of friends and had a great experience. Service was excellent. Another great visit, had The Dirty One burger which was excellent and very well cooked. Our server Zoe was very attentive and friendly.”

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  Nadia Hoare

  ·1 year ago

  “We arrived late in the day (9:10 pm). Didn't have a booking but they fitted us in no problem. Food was good and came out quickly (it was quiet). We sat in a nice place and we could see the kitchen. Would recommend and will come back next time we are in the area.”