Nando's Manchester - Fort

Featured reviews

• Z

  Zu Zu

  ·2 months ago

  “First time trying this particular Nando’s branch, and unfortunately I won’t be returning due to the poor customer service we received. The Black female member of staff who served us was rude from the very beginning. She was rolling her eyes at customers, didn’t communicate clearly, and came across as very dismissive and lacking basic manners. Everyone can have a bad day, but if you don’t want to be at work, please don’t take it out on paying customers. We expect a basic level of courtesy and professionalism, and sadly that was completely lacking during our visit. Manager was able to resolve our issue and the food was perfect.”

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• H

  Hassan Raza

  ·4 months ago

  “We have been visiting Nandos manchester fort for quite long time, but this is my 2nd bad experience, as soon i ordered the food i informed them i need chicken well cooked, i received my food and chicken was not well cooked, even garlic bread i had wasn't cooked they just spread butter on it not cooked, i gave it back to waiter and asked if he can bring bit cooked one. He took and bring me totally burnt bread. I felt it like "shut up call" don't ask us to do something after its served. I was stunned just imagine if someone has allergies and want there order according there preferences what will happen. Chicken from inside was completely filled with blood and water.”

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• M

  Muhammad Asif

  ·4 months ago

  “We had booked a table for a large party of 10 people well in advance. Upon arrival, we were given a time frame and instructed to wait, which we patiently did for 45 minutes. Because this was a pre-arranged booking that we waited nearly an hour for, it was the restaurant’s primary responsibility to ensure our group was accommodated together in the same row. Initially, your team assigned us tables 2 and 3, and a helpful female staff member began organizing them into a single row so our family/group could dine together. This is standard practice for large bookings. However, another employee named Peter interfered. He aggressively stopped her from setting up the tables and deliberately split them apart into different directions, completely separating our party. When I explained to Peter that we had booked ahead and that the single-row arrangement was perfectly fine, he became incredibly rude, defiant, and adamant. He snapped that it was "policy" not to move tables. I reasonably requested that we just try it, offering that he could move them back if it didn't fit, but he completely refused to listen and maintained a highly hostile attitude. Peter completely failed to understand basic hospitality. Nando's accepted a booking for 10, made us wait 45 minutes, and then Peter actively prevented us from sitting together, ruining our gathering. His stubbornness and lack of customer service were completely unacceptable.”

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• A

  Aaron

  ·5 months ago

  “Nando’s at Manchester Fort is one of the most highly-rated Nando’s restaurants in the city, but based on my experience, I’m struggling to understand why. A big advantage, though, is the free parking directly outside, although it can get pretty busy in the retail park and the car park overall. I was waiting for quite a while to be acknowledged at the door, even though the restaurant was mostly empty; they seemed really short-staffed, and a queue began to form, the service was slow in general, the line to order also seemed to be moving really slowly, I would advise ordering via the QR code if possible, although this wasn’t possible for me as I have an allergy. The manager who took my order seemed friendly enough and ran through everything on his iPad to confirm it was suitable, despite having a long wait to be seated, and to order, the food was coming out of the kitchen incredibly quickly, but once the food arrived, it was easy to understand why I’d much rather wait for the food to be cooked properly and fresh. I was disappointed with my meal in general. The chicken breast was way too thick, so it had dried out quickly, and it became really dry and stringy, and wasn’t too pleasant. The sides tasted like they’d been prepared well in advance and left out. especially the fries, which were overcooked and slightly soggy, the rice, which is usually one of my favourite sides at Nando’s, also wasn’t pleasant for the same reason. The interior is stylish and comfortable, and everything was well stocked and tidy, including the cutlery, napkins, and sauces. I also like the large windows, adding a reliance on natural light, combined with the usual Nando’s decor, although the communal red sofa looked like it had seen better days and could use a refresh. Fast-food quality food at restaurant pricing, I can’t help but feel annoyed to pay £16.50 for dry chicken and “old” rice and fries, especially as I had to bring my own mayonnaise as Nando’s no longer offer regular mayo as an option. I wouldn’t return to this Nando’s location.”

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• E

  Emile Tuzayana

  ·7 months ago

  “Served by Rayah ♥️ she was so sweet, so accommodating for our LARGE group on short notice. I’m a regular here but in addition to the food, her service has made every visit worthwhile. Amazing people management !”

• A

  Aysha Arshad

  ·7 months ago

  “Usual Nando’s, food is always a good temp, tried the new mac & cheese and it did not disappoint, so hot, so full of flavour love it, I also tried the corn today, it was so disappointing, i expected some butter or seasonings, but it was just grilled corn, the pastel de nata, were amazing ! & so were the staff who gave us Icecream because there was only 3 pastels left. I got the wings roulette but they were all the same flavour and that too very very mild. But spicy rice and chips were good ( though I ordered peri salt and got normal ), & a lot of my usual sides were sold out that was slightly disappointing but overall 4/5 :) we also got seated pretty quickly for a busy day !”

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• П

  паша грищенко

  ·7 months ago

  “The chicken was dry and burnt, they forgot to serve us the pita we ordered, the chicken portion itself was smaller, the cutlery was dirty, the table was sticky, the service (cleaning of the room) was disgusting food, disgusting, a waste of time and money.”

• M

  Mickey Nash

  ·1 year ago

  “I've been a few times to this place food is welcomes good and hot My wife and I decided to have lunch we picked a starter and a main dish this place gets very busy so maybe a little bit of a wait but never to long The only downside to this place is that you don't get any time to enjoy your starter as soon as you start to eat it, your main has been brought to your table as well . The staff are great and will take note of any allergies you may have . If you can not eat it all, they are happy to give you a takeaway box & a paper bag so that you can enjoy the rest at home .The tables are cleaned the minute the customers have gone ready for the next customers.”

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• P

  Patrik Krizek

  ·1 year ago

  “Nando’s at Manchester Fort is a reliable spot for peri-peri chicken with consistent, hot food and generally friendly staff. The service is quick, especially using the app, and the space is clean with plenty of seating. Parking is easy and free. One downside is that the bottles with condiments and spicy sauces could be cleaned more regularly, as they sometimes look sticky. Overall, it’s a good option for a hassle-free meal, though a bit of extra attention to cleanliness would improve the experience.”

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• C

  Chakira Aswat

  ·4 years ago

  “It was good atmosphere. It was busy so we have to wait for 40 minutes to get in, luckily that it was shop's around so we went to spend our time looking around which made our time fun. Food was delicious, the staff was very friendly, we didn't need to wait for long to get our food. We had a good evening. I like the decor and I was admiring the sunset 🌇 from the window and can see Pizza 🍕 Hutt and rest of the shop's and restaurants, beautiful place as you have everything around.”

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