
Costa Coffee
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Quick info
About Costa Coffee
Costa Coffee is a coffee shop in Manchester, set up as a kiosk at Piccadilly train station, so travellers can order at the counter and collect a drink on the way through. The hot drinks run from lattes and Americanos to a caramel cappuccino, and a hot chocolate comes topped with cream and marshmallow. Baked goods and sandwiches are sold alongside the coffee. The kiosk also offers Too Good to Go surprise bags filled with sandwiches and pastries. A loyalty scheme gives members free reward drinks.
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Reviews
What reviewers say
Reviewers most often mention hot chocolate, cappuccino, too good to go bag and americano.
What reviewers say
Reviewers most often mention hot chocolate, cappuccino, too good to go bag and americano.
Customer Review Summary
Friendly counter staff are what reviewers mention most, with several describing the morning and late-evening crew at this station kiosk as lovely, bright and cheery, full of good vibes. Food and drink praise is more scattered. One reviewer found a Too Good to Go surprise bag generous, with sandwiches and fresh pastries, while another called the sweet coffees terrific, preferred the Americano to Starbucks and noted the lines are short. Complaints centre on drinks made wrong or at the wrong temperature. Two hot chocolates drew criticism: one was scalding and topped with light whip instead of the whipped cream requested, and the other was so cold the marshmallow would not melt. A cappuccino arrived with chocolate on top after the customer declined it twice, and one reviewer said a manager talked over them and took no responsibility for misinformation about a code. Another reviewer's free reward caramel cappuccino came out as an oat latte, a mistake only noticed after boarding the train.
Customer Review Summary
Friendly counter staff are what reviewers mention most, with several describing the morning and late-evening crew at this station kiosk as lovely, bright and cheery, full of good vibes. Food and drink praise is more scattered. One reviewer found a Too Good to Go surprise bag generous, with sandwiches and fresh pastries, while another called the sweet coffees terrific, preferred the Americano to Starbucks and noted the lines are short. Complaints centre on drinks made wrong or at the wrong temperature. Two hot chocolates drew criticism: one was scalding and topped with light whip instead of the whipped cream requested, and the other was so cold the marshmallow would not melt. A cappuccino arrived with chocolate on top after the customer declined it twice, and one reviewer said a manager talked over them and took no responsibility for misinformation about a code. Another reviewer's free reward caramel cappuccino came out as an oat latte, a mistake only noticed after boarding the train.
Featured reviews
- Rash Pate
“Rude manager, she did not deal with my query in a professional manner. The company misinformed me about a code and when I explained this, the manager did not take responsibility, she kept talking and would not let me say anything. She asked me to leave the store. I have never been spoken to in this manner before.”
- vaishali tiwari
“I just ordered white HOT chocolate with marshmallow and cream. It was such a shame that £6.20 worth hot chocolate was not hot at all. It was so cold that even marshmellow could not melt. I literally finished it in 30secs. Needed to throw the marshmallow and cream for which I paid 2 quid extra.So disappointing :(”
- Daniel de Jesús Cortazar
“In june of 2023, I’m not sure why, but the two girls who took care of me gave me this. Excellent service”
- Nadia
“I'm not one to usually leave a review, but the two guys working the morning shift (around 9.30) today were just so lovely I had to. Super friendly service and full of good vibes! Thanks got making my morning!”
- Ferit Eyuboglu
“I dont usually buy coffee from train stations because they are expensive. But I really wanted a nice cappucino this morning… Eventough I was asked twice whether I wanted a chocolate on my cappucino or not. I said no. Twice… But guess what’s on my cappucino???? So I am now drinking the worst capuccino for only £4.10.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.”
- AccessibilityWheelchair-accessible entrance · Wheelchair-accessible seating · Wheelchair-accessible toilet
Amenities
- Wheelchair-accessible entrance
Show more amenities
- Accessibility· 2
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Coffee shops near Costa Coffee
- Caffè Nero4.11,0880.1 mi
almond croissant, upstairs seating area, lemon meringue tarts
- ASAP Coffee4.7810.3 miOutdoor seating
outdoor seating area, breakfast, hot matcha
- Idle Hands Coffee4.61,1680.3 miOutdoor seatingVegan options
sweet pies, turkish eggs, specialty filter coffee
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Costa Coffee | 3.6144 | — | hot chocolate, cappuccino, too good to go bag |
| Caffè Nero | 4.11,088 | 0.1 mi | almond croissant, upstairs seating area, lemon meringue tarts |
| ASAP CoffeeOutdoor seating | 4.781 | 0.3 mi | outdoor seating area, breakfast, hot matcha |
| Idle Hands CoffeeOutdoor seating · Vegan options | 4.61,168 | 0.3 mi | sweet pies, turkish eggs, specialty filter coffee |
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