Haute Dolci At The O2

Featured reviews

• J

  Jennifer Tshibamba

  ·2 months ago

  “Great to service and experience at Haute Dolci. This dessert place came recommended by a friend and we were not disappointed. Service was quick and easy, we walked in with no booking - immediately greeted and seated swiftly. We ordered the French Toast with Banana and Toffee - hands down the best French toast I have ever had. Absolutely delicious and no sickening at all. We had pots of tea (green, mango cocktail and mint) which we okay and when I asked for honey they provided this (some places don’t offer honey on the side). Good selection. The menu has so much to choose from. The decor of this place is stunning, so elegant and chic. Instagramable and aesthetically pleasing. We will be back soon. Shout out to Rind who met us at the entrance and took great care of us. She was so kind and friendly - service with a smile.”

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• L

  Lexi

  ·2 months ago

  “⭐⭐ Disappointing service & quality issues – dessert had potential but fell flat Visited for sweet treats and it started off messy: my waffle order was wrong straight away – they brought out a chocolate one instead of what I’d asked for. When I flagged it, they replaced it, but the second waffle was basically raw in the middle and undercooked. They did offer to make a third one, but after two mistakes and all the waiting around, I just couldn’t be bothered to hang around any longer. The crepe looked okay and the toppings/fresh strawberries were nice, but the waffle experience was really frustrating. It’s a shame because the food could be good if they just got the cooking and orders right, but the mix-ups and raw product really let it down.”

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• D

  Damola Adenuga

  ·3 months ago

  “Absolutely loved my experience at Haute Dolci in the O2! The food was incredible, the service was outstanding, and the prices were very reasonable for the quality. A special thank you to Khan, who looked after us so well and made the whole experience even better with his friendly and attentive service. I would highly recommend Haute Dolci to anyone looking for a great meal, and I’ll definitely be back!”

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• A

  Abdurrahim M (Rahiiim)

  ·3 months ago

  “We came to HAUTE DOLCI on 13/06 at The O2 looking forward to a nice dessert, but sadly left feeling very let down. The server who took our order was polite and did her job well, but even from the start we could hear staff in the background talking about wanting to go for a cigarette break. When we ordered, the place wasn’t even busy, so we didn’t expect a long wait. My chocolate waffle arrived after around 20 minutes. Then we waited another 20 minutes for my wife’s Nutella pancakes. When they finally came, they were covered in chocolate, but as soon as we tried to cut into them, it was clear they were badly burnt right through. They were rock hard, wouldn’t cut properly, and were completely inedible. We called the manager over, and were surprised by their initial reaction. When we said we wouldn’t pay for food we couldn’t eat, staff looked shocked. It was only when we went to the checkout to explain again that we got an apology. The manager admitted the problem was because they only had one new, untrained member of staff working alone in the kitchen. This just doesn’t add up. If the only person cooking isn’t properly trained or supervised, why are the rest of the team talking about taking smoke breaks instead of being there to help? It feels like poor management and a lack of care for customers. It’s a shame, we wanted to enjoy our time here, but instead we got long waits and burnt food. They really need to sort out their staffing, training, and priorities. I wouldn’t recommend coming here until they fix these issues.”

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• B

  Beth Davies

  ·3 months ago

  “We had a fantastic experience at Haute Dolci at the O2. Our server, Avais was absolutely amazing 10/10 service from start to finish. He was friendly, attentive, and really helped make our visit enjoyable and memorable. The food was fresh, delicious, and served promptly. The atmosphere was welcoming, and it was a great place for a family meal before our event. We will definitely be coming back and would highly recommend to families looking for great food and excellent service. Thank you, Avais, for making our visit so special! 😊”

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• B

  Bolanle Akinbolu

  ·4 months ago

  “Here’s a polished version with the correct name: ⭐⭐⭐⭐⭐ I recently visited Haute Dolci and had a fantastic experience. The food, desserts, and atmosphere were all excellent, but what really made our visit memorable was the outstanding service. Alex looked after our table exceptionally well from start to finish. He was friendly, attentive, professional, and ensured we had everything we needed throughout our visit. His excellent customer service and warm personality made the experience even more enjoyable. Thank you, Alex, for going above and beyond. I would highly recommend Haute Dolci and look forward to visiting again. Or, if you’d like something shorter for Google Reviews: ⭐⭐⭐⭐⭐ Excellent experience at Haute Dolci. Alex provided outstanding service and looked after our table brilliantly throughout our visit. He was attentive, professional, and made us feel very welcome. The food was also very delicious. Thank you for helping make our visit so enjoyable. We will definitely be back!”

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• A

  Alicia Wilson

  ·4 months ago

  “Great dessert shop/restaurant located in the o2. We booked a table for 3 on the day of a concert. Wasn’t too busy at 5pm. Sour waiter was really friendly and funny! We had 3x burgers with the fries and 2x desserts which were all really tasty. Our fave was probs the mini choc cookies and dip! Really really yummy. The restaurant is beautifully decorated and the bathrooms were very clean. We also had the chocolate strawberry’s outside which my som said were good! 😊”

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• D

  Dalina Polat

  ·5 months ago

  “Very delicious breakfast, great ambiance, and a charming waitress named Mahi. The day couldn't have started better. We are already looking forward to coming back for Dessert. It looks fantastic. Thank you 🤍”

• T

  Thenucha Sivakumar

  ·5 months ago

  “Had an amazing experience at Haute Dolci at The O2! We did end up waiting quite a while, but honestly it didn’t even feel like it because I was with my friends—the time just flew by. Once we got in, everything was worth it. The desserts were incredible and the whole atmosphere made it such a fun visit. Definitely a place I’d come back to!! 🫶”

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• W

  Warren Coskey

  ·6 months ago

  “Overall I absolutely loved the experience! The menu was decorated with pictures of some of the food and when It arrived, it almost looked exactly like it, which is very impressive. As for the food, it was good quality and very filling. They had a custom dessert with many options, all which you pick are beautifully prepared. For the service, our waiter, alex, was very kind and had a positive and friendly attitude. He even put a beautiful centerpiece on the table that greatly enhanced the experience. Overall, this is a wonderful restaurant and next time I'm coming with friends.”

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