Bagatelle London

Featured reviews

• G

  Google user

  ·3 weeks ago

  “Extremely disappointing experience – I would not return I visited this restaurant last Sunday to celebrate my friend’s son’s birthday, and unfortunately what should have been a special occasion turned into a very disappointing experience from start to finish. I arrived early and went to the bar while waiting for my friends. I ordered a gin and tonic, but the service was extremely poor. The woman serving me was rude and unfriendly. The drink was served without a straw, was not properly mixed, and had very little attention to presentation. I actually had to get up myself to find a straw. Despite this level of service, a service charge was added. The drink cost around £25 including the service charge, which I found completely unreasonable considering the experience. Unfortunately, things became even worse when we were seated. We were six people, but the amount of food served appeared to be the same quantity as a table of four nearby. We calmly raised this with the male manager, but instead of properly addressing our concern, we were told that we had received the correct amount. What was even more concerning was the bill. For six people, we received what appeared to be one steak and two plates of pasta, yet the bill was approximately £1,000. The quantity of food simply did not appear to match what we were being charged for. We therefore refused to pay the full amount because we genuinely did not believe the bill fairly reflected what had been provided. The attitude of some of the staff, including the reception staff and the manager, was extremely disappointing. We expected professionalism and a genuine attempt to resolve the issue, but instead we felt completely dismissed. I subsequently contacted the relevant local authority, who took my concerns seriously and informed me that the necessary steps had been taken. What is perhaps most disappointing is that more than a week has passed and nobody from the restaurant has contacted us to ask what happened, request further information or even acknowledge our complaint. This was supposed to be a birthday celebration, but unfortunately the experience completely ruined what should have been a happy occasion. I have attached a photo of the gin and tonic so people can see for themselves how it was served. For a restaurant charging these prices, I expected a much higher standard of hospitality. The service, attitude and handling of our concerns were simply not acceptable. ´´n”

• G

  Google user

  ·1 month ago

  “Very good food and I LOVED the music. The waiters know how to create a good vibe aswell! Will defo come back”

• G

  Google user

  ·2 months ago

  “The service was a little wanting, particularly for such a large group of around 15. I felt that, overall, the service was slightly lacking, and the way dinner was served felt rather impersonal. There was very little sense of warmth or attentiveness, which made the experience feel more functional than hospitable. The tables are also very close together, which makes the whole experience feel rather cramped. If the table next to you decides to stand on their chairs while you’re eating, there’s obviously very little you can do about it. I can see how it might feel fun and lively in the South of France, but in a tightly packed London restaurant, I think the whole ‘standing on the chairs routine has become a little overdone and, dare I say, rather tired now. Of course, this is very much a matter of personal preference. I simply tend to choose restaurants where I know the service will be more polished and attentive. On this occasion, I was part of a larger group and this was the restaurant they had chosen, so perhaps it simply wasn’t quite my style.”

• G

  Google user

  ·3 months ago

  “OMG! I was beyond surprised in a good way with my experience here. It was my last night in town and a friend suggested I go here to close out my trip. I didn't eat. Just sat back and took in the vibe. I saw plates of food come out that looked delicious. The DJ was 🔥🔥🔥. The energy in the room was next level. The people, the staff, the energy was all top tier. I highly recommend checking out this place.”

• G

  Google user

  ·4 months ago

  “Dear Bagatelle Management Glad to be ur client for tonight. I rarely come across someone who combines professionalism, kindness, elegance and exceptional customer service the way she does. From the moment I arrived, she created a welcoming atmosphere with her warm smile, respectful attitude, and genuine attention to every detail. What truly stands out is that her beauty is not only in her appearance but also in the way she communicates and treats people. She has a natural ability to make guests feel comfortable, valued, and appreciated. Her confidence, courtesy, and dedication to providing outstanding service reflect a level of professionalism that is becoming increasingly rare. Employees like her leave a lasting impression and play a major role in making any dining experience memorable. She represents the restaurant in the best possible way and sets a remarkable standard for customer service. I sincerely appreciate her outstanding work and wish her continued success and recognition for the excellent service she consistently provides. With all respect thank you Mikela”

• G

  Google user

  ·5 months ago

  “Went to celebrate my birthday, amazing experience from the moment we got to the door. The guy at the entrance and the reception team were lovely. The servers were attentive and made sure everything was okay throughout the night. The food was delicious, and as a dessert lover, the chocolate pizza and the tropézienne were to die for!! The party was partying and overall the vibe was top. Will definitely be back.”

• G

  Google user

  ·5 months ago

  “Booked Bagatelle for my friends birthday, the lady at the front (black hair ponytail and glasses) approached my friend very rudely and refused to sit her and my friends down and threatened our table will be released because I was running 5 mins late. My reservation was booked for 7pm to 9:30pm, regardless if one person was late they should have allowed the rest of the party to sit down and order as per usual. This was really stressful on the birthday girl and caused unnecessary drama. The rest of the staff were exceptionally nice, they did eventually seat us but we didn’t appreciate the way we were welcomed.”

• G

  Google user

  ·9 months ago

  “This is not a quiet dinner spot. Bagatelle is a high-energy mix of French Mediterranean cuisine, music, and theatre, and it owns that identity confidently. The food is indulgent yet well executed, with perfectly cooked proteins, balanced sauces, and polished presentation. Cocktails are sharp, glamorous, and clearly taken seriously. Service remains professional and efficient despite the pace and noise. Loud, theatrical, and unapologetically lively, Bagatelle is made for celebrations, not whispered conversations. Expensive, yes, but intentional. You’re paying for the experience as much as the food.”

• G

  Google user

  ·10 months ago

  “5/5 for the atmosphere. The rest is amicable and that’s being polite ! Food is poor, service even worse complete with hefty price tags ££££. We ordered the small caviar which was £390. Roast Chicken £115. Octopus £60-80. and some other small bits including Burrata etc. The chicken arrived more so like a Poussin, a tiny bird, and the waiter dropped half of it on the floor when cutting it at table side! We hadn’t realised it had been dropped at first, we had to ask three times why one of the breasts was put to the side on the back of the tray, the waiter was keen to try to dismiss it and walk away - leaving us with half a tiny bird and some bones for £115. Shocking. We did eventually send it back, and the manager offered a bottle of wine as an alternative to the chicken dish, but there was no form of apology, and considering we’d ordered sides to go with it, including potatoes and vegetables etc. They went uneaten so not ideal. Overall, very very expensive night out for basic food and poor service - but the vibes are 10/10 and music was spot on. Always a great night at Bagatelle, this being my second/third time. But the waiting staff need to up their game to warrant the prices! Food needs major improvement also. Staff on the door are very rude and the front of house also. Shame.”

• G

  Google user

  ·1 year ago

  “great place to dine with friends. lovely atmosphere. the staff are friendly and knowledgeable with their recommendations. you can literally go there and ask the staff what they would recommend and not even have to look at the menu. Nadim was very helpful and made sure we were taken care of, and even helped us with the birthday surprise. we also had to suddenly leave quickly toward the end of the dinner and they were efficient in helping us settle quickly. to each their own on whether it is expensive or not; we spent roughly £1400 for 4 people”