
Mercante Restaurant
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Quick info
About Mercante Restaurant
Mercante Restaurant is an Italian restaurant inside the Sheraton Grand hotel in Mayfair, London, with a large indoor dining room and a south-facing terrace. The menu includes a three-course pizza menu, alongside pasta such as linguine vongole and aubergine parmigiana. A set lunch comes in two-course and three-course versions. Prosecco is poured, and cocktails are served in the hotel's lobby bar. Coffee and pastries are served in the main hall, where the decor mixes modern design with Italian touches.
Good to know
- ReservationsAccepts reservations
- AccessibilityWheelchair: entrance, restroom, seating
- Good for kidsGood for kids · Kids' menu · Family-friendly
- DietaryVegetarian options
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Reviews
What reviewers say
Reviewers most often mention linguine vongole, aubergine parmigiana, lunch menu deal and prosecco.
What reviewers say
Reviewers most often mention linguine vongole, aubergine parmigiana, lunch menu deal and prosecco.
Customer Review Summary
The recurring complaint is slow service. One party on a tight schedule said staff were friendly but sometimes came across as rude, and after moving to the main hall for coffee and pastries they sent back half their tea order because it took too long to arrive. Another found service slow even though the place was not busy. The same reviewer found the bruschetta disappointing because the bread was not toasted, and described the non-alcoholic drinks and vegetarian choices as limited.
Customer Review Summary
The recurring complaint is slow service. One party on a tight schedule said staff were friendly but sometimes came across as rude, and after moving to the main hall for coffee and pastries they sent back half their tea order because it took too long to arrive. Another found service slow even though the place was not busy. The same reviewer found the bruschetta disappointing because the bread was not toasted, and described the non-alcoholic drinks and vegetarian choices as limited.
Featured reviews
- Vincent Brian
“Expectations aren’t always particularly high when dining in a hotel, but this place is an absolute exception. We started with perfectly curated cocktails in the gorgeous lobby bar, served by the most attentive staff, before venturing into the restaurant. The interior is casual and relaxed, but don’t be fooled. Behind the kitchen is a chef who is 150% Italian and clearly knows exactly what he’s doing. The pasta is superb, and the chicken is cooked to perfection, with everything beautifully seasoned with fresh herbs. Simple ingredients, expertly handled, and absolutely delicious. There’s also an excellent wine list, refreshingly well-priced for a hotel restaurant. A special mention must go to our charming waiter from Sardinia, a true gentleman who made the experience even more enjoyable. The rest of the team were equally warm, attentive and welcoming. There’s some fantastic value to be found here, too, including unlimited bubbles and a three-course pizza menu. My advice? Don’t walk past the hotel — walk straight in! Enjoy a fabulous meal, exceptional food and genuinely lovely people who make you feel so welcome. A real gem and a wonderful surprise.”
- Hannah x
“Amazing experience having a Groupon brunch at Mercante restaurant. The food was delicious and fresh, but I’d specifically like to mention Paulo and Roberta for their outstanding customer service. They were very patient with all of us, kind, and displayed exceptional service. Thank you both for making my graduation brunch that bit better!”
- Pamela Egbuche
“Really nice experience Didn't take his name but the Italian waiter was the best! Attentive and polite...with great humour. Food was filling and tasty too. And the prosseco was the icing on the cake. Will defo brunch here again 😋”
- Auth
“Had a wonderful experience at Mercante Restaurant in London. The food was delicious, beautifully presented, and made with high-quality ingredients. The atmosphere was warm and welcoming, making it a great place to relax and enjoy a meal. A special thank you to Paolo for the outstanding hospitality and excellent service. He was attentive, friendly, and made sure everything was perfect throughout our visit. His professionalism and genuine kindness made the experience even more memorable. I highly recommend Mercantile Restaurant and look forward to coming back again!”
- Sai Krishna
“Lovely staff and a good risotto I had after a long time. Will go back agin.”
Hours
- Monday
- Tuesday
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- Wednesday
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- Thursday
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- Friday
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- Saturday
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- Sunday
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Highlights
“Mercante brings a fresh take on Italian cuisine to Mayfair. Packed with seasonal produce, dishes are served in the large indoor dining room or on the south-facing terrace. Open for breakfast, lunch and dinner.”
- Great coffee
- Great dessert
- Great wine list
- Popular for breakfast
- Popular for lunch
- Popular for dinner
Amenities
- Wi-Fi
- Wheelchair accessible entrance
- Accepts reservations
- Outdoor seating
- Takeout
- Dine-in
Show more amenities
- Family-friendly
- Vegetarian options
- Bar onsite
- Cozy
- Beer
- Coffee
- Offerings· 7
- Alcohol
- Cocktails
- Hard liquor
- Late-night food
- Salad bar
- Small plates
- Wine
- Family-friendly· 2
- Good for kids
- Kids' menu
- Dining options· 7
- Breakfast
- Brunch
- Lunch
- Dinner
- Dessert
- Seating
- Table service
- Popular for· 1
- Solo dining
- Facilities· 1
- Restroom
- Highlights· 2
- Great dessert
- Great wine list
- Atmosphere· 2
- Romantic
- Trendy
- Crowd· 2
- Groups
- Tourists
- Accessibility· 2
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Planning· 1
- Dinner reservations recommended
Location
Italian restaurants near Mercante Restaurant
- Da corradi4.54280.1 mi£20–60
carbonara, bolognese, calamari
- Caffè Concerto Green Park4.54,7650.4 mi
full english breakfast, pastries and cakes, rigatoni with pomodoro sauce
- Cipriani London4.01,6410.4 mi£100+
vanilla meringue cake, aubergine parmigiana, pasta dishes
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Mercante Restaurant | 4.4318 | — | £30–40 | linguine vongole, aubergine parmigiana, lunch menu deal |
| Da corradi | 4.5428 | 0.1 mi | £20–60 | carbonara, bolognese, calamari |
| Caffè Concerto Green Park | 4.54,765 | 0.4 mi | — | full english breakfast, pastries and cakes, rigatoni with pomodoro sauce |
| Cipriani London | 4.01,641 | 0.4 mi | £100+ | vanilla meringue cake, aubergine parmigiana, pasta dishes |
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