New Beijing Chinese Restaurant

Featured reviews

• G

  Google user

  ·5 months ago

  “Lovely staff that made you feel really welcome and had lovely attention to detail. Food was amazing and will certainly be back to try other dishes. Nice and calm which is perfect for a date night out but with the space round the back I could very easily imagine it being great for a larger event or family meal.”

• G

  Google user

  ·5 months ago

  “Ate here this evening, met the nicest staff, had the time to talk and exchange conversation, nothing was too much. The food was incredible possibly one of the best chow meins I've eaten, would 100% recommend and return. Great service & Great food 👌”

• G

  Google user

  ·6 months ago

  “Very disappointing experience. The food was honestly one of the worst Chinese meals I’ve had in London. The noodles were extremely greasy (almost half a bowl of oil) and the taste was very poor. What made the experience worse was the service. The restaurant automatically added a service charge. When I politely asked to remove it because the food was not good, the staff member started lecturing me instead of handling it professionally. His logic was quite unbelievable. He told me that I should have “said in advance that I wouldn’t pay the service charge so they could adjust the service accordingly.” This raises a serious question: does this restaurant provide different levels of service depending on whether customers agree to pay the service charge? In the UK, service charge is optional and customers decide whether to pay it based on the overall experience. It is naturally a decision made at the end of the meal, not something customers are obligated to “declare in advance.” Instead of listening to feedback, the staff member kept lecturing me and repeatedly said that “in the UK you must tell restaurants beforehand if you don’t want to pay service charge.” That is simply not true and extremely unprofessional. Bad food combined with a very unfriendly and condescending attitude made this a terrible experience. Definitely would not recommend.”

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• G

  Google user

  ·7 months ago

  “Great food and even better service. The staff made us feel right at home, and every dish was cooked to perfection. A reliable neighborhood gem that never misses.”

• G

  Google user

  ·7 months ago

  “Edit: Thank you for your reply. I understand that you’re upset, but I want to clarify that my review was not about attacking your business, but about a disappointing interaction with the customer service we received. The issue was about the way that the request was handled and the attitude was displayed, which I felt was dismissive and unaccommodating. I don't appreciate being accused of "fabricating my review" or being called "a bully" for describing what happened and how I felt during a situation that actually occurred. We were asking for a basic service (hot water), and had hoped for a reasonable solution, along with a respectful attitude. I can see that you've had similar experiences with other customers in regards to the attitude, and your first response, which was deleted also reflected this. I hope that this feedback encourages some reflection on how customer interactions are handled in the future. I wish you the best with your business, and I do hope my feedback helps in some way. ——— Original: Appalled by the customer service of the owner/waiter. We were ordering 2 entrees, 2 mains, 2 desserts and a drink between 2 people. I asked for a cup of hot water and he said- we don’t do hot water, but you can order a tea for £3 and not put the tea bag in. Edit 1 (store's response was deleted): Perhaps you’re mistaking us with another group (as none of the “facts” you’re describing below are correct - i.e. group size and what had occurred). We were disappointed with the attitude of the store, which values counting pennies over customer experience and ended up leaving.”

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• G

  Google user

  ·7 months ago

  “I ordered plum duck and beef stew with potatoes and noodles, all very nice. With drinks it cost about £58 for 2 of us. Highly recommended, there is seriously no restaurant around poplar and this one is fab! The food is nice the service is great and they gave me some of their own meals to try as well. What an experience !”

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• G

  Google user

  ·8 months ago

  “I visited this restaurant and was immediately struck by the warm and attentive hospitality of the owner. I tried the Beef Tendon on Rice along with the Tomato and Egg Soup; both dishes had a wonderfully mild, authentic taste that felt like a proper home-cooked meal rather than a typical commercial offering. ​While the seasoning is subtle, the portions—especially the rice—are very generous, and the quality of the beef tendon was excellent. It is clearly a popular spot for the local Chinese community, featuring an authentic 'hidden' menu that I am keen to explore on my next visit. Although the dining area is only partially open, the calm atmosphere and reasonable prices (around £25 per person) make it a great find. I will certainly be returning to try their spicier Szechuan dishes next time.”

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• G

  Google user

  ·1 year ago

  “Unlike some other Chinese restaurants where the menu is about the size of a dictionary, here they do a more modest size menu but everything we ordered was delicious. The highlight was the hot and spicy soup. It says it’s for two but if you want it has a starter it would easily serve four. Prices were very reasonable. Service was definitely with a smile and everyone working there was exceptionally friendly”

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• G

  Google user

  ·1 year ago

  “Friendly waiters and quick service, but the dish doesn't include rice portion with it and they charge service too, so the bill is at the end higher than you calculate just the dish from their menu, but that is how it works. The atmosphere is very tranquille and calm. Food was a bit too salty, but in general it was fine and at satisfactory level. The staff friendly asked some feed back questions and I had some chat with them.”

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• G

  Google user

  ·1 year ago

  “I was visiting London and craving good authentic Chinese, so ordered on UberEATS. Even though the food didn’t arrive as hot and freshly made to be enjoyed, I have to still give it a 5-star rating, food is meant to be enjoyed straight out of the pan so not their fault if noodles soaked up a lot of the soup (the broth was delicious) as it sat in traffic. The Jian noodles were stuck together but with some tossing in a separate bowl it came together nicely. This type of noodle dish is also good at room temperature or cold, the hefty amount of cucumbers was great too as there was almost too much sauce and was on the saltier side because of it. The 20-piece dumpling was luke warm (not your fault guys) was still juicy and delicious and I loved the chewy skin dipped in the dark vinegar. If I had chili sauce to go with at the Airbnb even better! Overall it satisfied our cravings, but if you can visit in person it would be much better!”

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