Chai Wu

Featured reviews

• G

  Google user

  ·1 month ago

  “Asian and Japanese fusion restaurant, food was lovely and presented beautifully. Staff Tom and Karen were really thoughtful and kept checking up on us to make sure we enjoyed the food. The chef Vira and team took great care preparing each and every dish. Overall, amazing experience and would definitely recommend anyone who is craving some asian cuisine!”

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• G

  Google user

  ·1 month ago

  “We had such a lovely dining experience! The food was absolutely delicious, and Bee made our visit even more special. I had an allergy, and she was incredibly patient and attentive, making sure everything was safe and perfect for me. She also gave us amazing recommendations, which we really enjoyed. Bee was so warm, friendly and genuinely lovely to speak to. We really enjoyed conversating with her throughout our entire meal, and she made us feel so comfortable and well looked after. Her service was amazing, and she made our experience so enjoyable from start to finish. We’ll definitely be coming back”

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• G

  Google user

  ·1 month ago

  “We had such a lovely experience at the restaurant! The food was absolutely amazing, everything was delicious and beautifully presented. A special thank you to Bee, who was so friendly, attentive and welcoming throughout our visit. She gave us some amazing recommendations, which we really enjoyed, and made sure we were well looked after from start to finish. Her service was excellent and she was genuinely such a pleasure to have. Bee is a real credit to the restaurant — we’ll definitely be coming back! ❤️”

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• G

  Google user

  ·2 months ago

  “My husband and 17 month old son and I went to this restaurant and it did not disappoint. The food was delicious and fresh! The dessert had me dancing and my taste buds singing. Above all the service was so welcoming, talking with us. Interacting with our son and explaining the menu. We will definitely visit again.”

• G

  Google user

  ·4 months ago

  “Such a wonderful experience dining here. Each item on the menu that we ordered had a twist to it, especially the dim sum platter. The duck was divine! Presentation of each dish was fantastic. Taste is excellent! Environment was superb. Definitely a must try in London!”

• G

  Google user

  ·5 months ago

  “Everything was great except that it did take a little while for them to get to me to begin with, but once I ordered everything was perfect Iris was really kind and helpful. Nor did she mind the soy sauce mess that I made. Haha”

• G

  Google user

  ·7 months ago

  “Visited Chai Wu last Saturday and had a fantastic experience. Service was attentive, professional and well paced throughout the evening. Tom, the restaurant manager, was present and ensured everything ran smoothly, which really added to the overall experience. The food came out quickly but was still piping hot and beautifully presented. The scallop dumplings were a standout, fresh and full of flavour. The pastries were crisp and well cooked, and the sushi selection was equally impressive. Everything tasted fresh and well executed. A really enjoyable evening overall. Would definitely return.”

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• G

  Google user

  ·8 months ago

  “I passed by coincidence while i was walking in Harrods, and definitely was a great coincidence the service , the staff and the food was very fresh and delicious. Especially, the Crab avocado salad was just amazing i still cant get over the taste.I highly recommend it .”

• G

  Google user

  ·10 months ago

  “Lovely little hidden gem on the fifth floor of Harrods. The food was genuinely impressive – the sushi roll with crispy tempura shrimp and those bright tobiko toppings was a standout, and the lobster crispy noodles were unbelievably good, rich and comforting without being heavy. The steamed greens and dim sum were fresh and flavourful too. Service was warm and attentive – dishes could have arrived a touch faster, but honestly, sitting in that cool, relaxed dining room made it hard to complain. Easily one of the best Asian meals we’ve had in a while.”

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• G

  Google user

  ·10 months ago

  “Tucked away on the fifth floor of Harrods, Chai Wu is my absolute go-to for a luxurious and restorative dining experience. The warm, elegant ambiance provides a perfect escape from the bustling store. The food is consistently exceptional—the melt-in-your-mouth Wagyu steak and the divine Kobe beef puffs are must-haves. Impeccable service and flawless food make this a true gem. Highly recommended for a special treat!”

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