Pausa Cafe

Featured reviews

• K

  Karolina Morris

  ·7 months ago

  “A bit confusing if you havent been there before , the kids cheese toast is not from the fridge , just in case they send you away like they have done with me🤦‍♀️ also long wait in the queue,so I didnt give in and went back where my queue was! and longer wait for food as I have experienced today and told by others there. There is also a sign to say how long for food. Good place for a catch up i say, it is nice just having one person serving customers is not ideal, and when others appeared, it was even more confusing as 3 people were dealing with one order 🤦‍♀️maybe something to work on. I defo be back , kids eat for free, so overall I paid £4.20 for my soup with bread roll , kids meal woth drink and snack. My toast soup was very peppery which I like , not sure if others would like it though. I was hoping and read on my face like a beetroot 🤣”

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• J

  Jeanette Hopkins

  ·8 months ago

  “We visit Pausa Llanelli at least twice a week. Lovely coffee, reasonably priced. If my granddaughter is with me her child's meal deal is free if you spend £4, absolute bargain. I had the best Jacket potato ever last week, prepared and served by Louise. The Baristas, serve our latte extra hot, just as we like it. Thanks to Gareth, Meg, and the other staff.”

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• A

  Anthony Bebb

  ·8 months ago

  “Normally ok but today they seemed surprised to have customers, and even more surprised that the customers might request food. The supervisor spoke to one of the girls like dirt in front of all the queuing customers. I'm happy to report said girl took her to one side to ask she never does that again in front of customers. 25min wait for food announced. So we ordered the soup to avoid any cooking time. Next up they gave my son his food but not us. We waited whilst he ate a rock solid toastie. No ketchup available. Then they delivered our food to the next table who ate it. Then we waited some more. Then we complained. Got an apology and free tea and a doughnut for my son. Ate 45 mins after ordering. Completely shambolic, seems an area manager was there visiting too, won't be going back. Shame as it used to be good.”

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• H

  Huscarl Ltd

  ·1 year ago

  “Nice place but service is applauding never in a rush to serve you and takes forever, especially when they take time away from the counter to chat with friends!!”

• J

  Jane Roderkerken

  ·2 years ago

  “The food and drink in Pausa in Dunelm Llanelli is good, but some of the staff are extremely sullen. The girl who served us yesterday could barely look at us, let alone speak. The only words she managed were "do you want chocolate on the cappuccino?" When I asked if the toasted teacake would be the normal one or the hot cross bun version, she simply pointed at the normal one whilst staring straight ahead. I asked for the hot cross bun version instead (same price), and she actually rolled her eyes! She didn't answer, just took one from under the cover. Dreadful.”

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• L

  Lauren Treharne

  ·2 years ago

  “Twice in one week have had HORRENDOUS experience. First time I ordered a breakfast and waited twenty minutes until I had to get up and ask where my food was. They had forgotten about me and ran out of hash browns. I left after 30mins with no breakfast. Second time I ordered a breakfast again and after paying the manager shouted “we haven’t got any baps”. Imagine the horror on my face after they even messed up the refund. Won’t go back! Worst place I’ve ever ATTEMPTED to have food.”

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• P

  P B

  ·2 years ago

  “Coffee is lovely and a good quality 👌🏻 Staff is friendly as well”

• V

  Victoria Allen

  ·2 years ago

  “We go here all the time. Yes it can be busy and sometimes you have to wait a while, but it is the same everywhere these days. The lady who put the review about waiting 20 minutes for her breakfast, this is not long at all and then describing it as to her horror, bit extreme don't you think! Gareth is fab who is one of the servicers, he always does the drinks to exactly how we like it and the two girls. Thank you!”

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• D

  Dawn

  ·3 years ago

  “Had an unplanned stop for lunch today at Dunelm. Lovely selection of hot food, quite busy for a Saturday but we were able to get a seat. I had a tomato and basil soup which is why I scored a 4. Not much flavour to the soup, but my friends had jacket potato and a hog roll which looked very nice. Not a bad pit stop, we were all surprised at the variety on offer, lemon cheesecake was delicious!!!”

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• T

  Theresa Evans

  ·3 years ago

  “Our group of 8 walking ladies decided on Dunelm cafe today and were served by two very patient men :-) Brilliant service. Baps we’re delicious & coffee was lovely. Thank you”