Lans coffee

Featured reviews

• A

  Akeel

  ·3 months ago

  “I usually really enjoy visiting Lans when I’m in the area or after a run. It’s normally a great local spot, and the owner is always lovely when she’s working; we usually have a nice chat, which really adds to the experience. Unfortunately, today felt quite different. It took a while to be served, and it looked like one of the baristas was still in training. That in itself isn’t an issue at all, everyone has to learn, but it didn’t seem like she had much support. The other barista didn’t appear to step in or guide her much, and seemed to spend more time chatting, which made the service feel a bit disorganised. There wasn’t a queue ahead of me or behind me, but it still took around 15–20 minutes for three drinks to be made. The order was also wrong, as I’d asked for takeaway but the drinks were made in sit-in cups. They then had to be poured into takeaway cups, but there were no lids available that fitted the flat white cups. I’ve also noticed a couple of other recent reviews mentioning similar concerns around wrong orders, baristas not paying attention, and simple orders taking longer than expected. I only mention this because Lans is usually nice little local spot, and it would be a shame for the service to slip when the atmosphere and coffee are normally so good. Hopefully this was just an off day, but a few small improvements would make a big difference; especially making sure newer staff are properly supported, keeping an eye on customers coming in and out, double-checking whether orders are takeaway or sit-in, and ensuring the correct lids and cups are available. I think I’d pay another visit in the future, as I’ve had lots of good experiences at Lans, but today didn’t quite reflect the usual standard. Hope the feedback is taken on board.”

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• S

  sura alani

  ·4 months ago

  “Very good coffee and friendly and quick service. The staff are very welcoming and pleasant. The outdoor seating area is lovely, especially on a sunny day, making it a great place to relax and enjoy a drink. We Highly recommend!”

• K

  Kaif Raja

  ·4 months ago

  “Lovely coffee shop with the best iced coffee I’ve had. The service from the members of staff and the owners are very lovely. This is now my regular coffee shop I go to which is a massive upgrade from what I usually used to get from Costa and Cafe Nero.”

• F

  Fernando Gutierrez

  ·5 months ago

  “Every now and then I’ll come in for a coffee and they always make it perfectly. Probably the best cappuccino I’ve had. The staff always greet you with a smile on their face and the place has a nice relaxed atmosphere if you want to eat/drink in :)”

• G

  George Daniel

  ·5 months ago

  “I had a very similar experience regarding the takeaway cups. On my second coffee of the day, I returned to order again and attempted to reuse my takeaway cup from earlier, but was told I could not have a takeaway cup if I was sitting in. I mentioned that I prefer a lidded takeaway cup due to a health issue, without going into detail, but the response I received was abrupt and unhelpful. During the interaction, I was told there was a shortage of takeaway cups. I felt reusing my previous cup was a reasonable option. I only asked about the shortage out of interest, and to try to diffuse what had become an awkward interaction, but was told, “I don’t have to answer your questions.” The whole exchange felt unnecessarily hostile. The staff behind the counter appeared visibly uncomfortable, which says a lot in itself. The way it was handled came across as dismissive, unprofessional, and completely lacking in basic customer care. It gave the impression of someone running a business without understanding that customers are the reason it exists and the investor that put her there. Anyone who has actually put the effort into building something knows how important it is to treat people properly, and that was clearly missing here. I ultimately asked for a refund due to the way I was spoken to. As I was leaving, a younger member of staff apologised for what I can only assume was the owner’s behaviour, which reflects poorly on management. I have since noticed similar comments in other reviews, so this does not appear to be an isolated incident. Based on my experience, the issue is not the product, but the way customers are treated. I must say the young team there were lovely and showed this silly lady up. Avoid corner House a few doors down is far more friendly.”

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• S

  SR Carpets And Floors

  ·6 months ago

  “We were out measuring up for customers in the local area and we stumbled upon this coffee shop. From the moment we walked in the ambiance was nice a welcoming, we were greeted and served our coffee by a lovely lady (sorry, I don’t know her name) whose energy was so positive and customer focused. The coffee was really good and much needed and so was one of the best cookies I’ve had in a long time - served with ice cream! I’d have taken a picture of it for this review but unfortunately it didn’t stay uneaten for very long! I’ll definitely be back! Nothing can beat the customer care of great independent business like this one!”

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• Y

  Yusuf Raqib

  ·6 months ago

  “I was passing by and went in for a coffee - great service and genuine people you can have a good chat with (particularly the lady who owns the place). Coffee was lovely and so was the cookie with ice cream. Highly recommend if you’re after a nice relaxed sit in environment or just a quick coffee ✌️”

• J

  Joshua Gateshill

  ·7 months ago

  “Excellent coffee, we had the vegan Oreo cake and it was as good as a non vegan cake. Slight mix up with our order and the owner insisted it was put right. Very friendly service and a lovely local vibe”

• K

  Kyle Frith

  ·8 months ago

  “Great coffee - cheapest Latte in Leeds!? Amazing coffee and service, also recommend the Cannoli!”

• J

  Johnathan Pape

  ·1 year ago

  “Visited Lans coffee today whilst on a short stay in Leeds. A very cosy atmosphere, with friendly staff, great coffee and funky decor. I enjoyed a lovely flat white and a very tasty vegan sandwich which had the most amazing bread I think I’ve ever had!”