Coco Keighley

Featured reviews

• G

  Google user

  ·2 months ago

  “What was once fabulous has gone seriously down hill. We used to eat from here very often, dine in and take away. The food was always good and never really had any issues. Although last night was very different. One burger was brought out barely hot and the soured cream that was ordered to go with that meal was rancid. A tub of chilli sauce was provided to top nacho's instead of salsa, and the soured cream for that, also rancid and not edible. The chicken wrap was brought out cold, you could clearly see the chicken was pink in the middle still- cooking it on an iron would have been more effective than what they used. The young man we spoke to about the issues was very well mannered, professional and efficient. He was quick to get hold of the manager for us and apologised profusely for the issues. We did speak to the manager, that at first didn’t have a great attitude, but then did come back out to apologise. Very sad to see the standards have slipped. No longer a family favourite.”

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• G

  Google user

  ·2 months ago

  “The pizzas are the best in keighley thin crust base always fresh and hot and they are prepared to your liking with extras added if you want .the burgers are also delicious with chips or curly fries both of which are fresh and hot when you receive them .we won't order from anywhere else for these two items”

• G

  Google user

  ·3 months ago

  “Don't get delivery. Burger was cold, and apparently this slushy mess is a sundae. Diabolical Edit to add that my order was wrong, sundae contained kinder bueno when it should have been malteasers”

• G

  Google user

  ·4 months ago

  “Living in Bingley and to order on just eat for 1 meal was just unreal, rang directly and was told they dont deliver to my address unless over £25.....after on hold for a few seconds was told delivery fee of £2.50. Saved me almost £10 ordering direct than with Justeat. Thank you so so much 🌟 fantastic customer service going above and beyond!”

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• G

  Google user

  ·4 months ago

  “I visited Coco Desserts and ordered a milkshake. When I went to collect it, the staff member asked for £6. I handed him £10 respectfully. When he returned with my milkshake, instead of handing me my change, he threw the £4 change onto the counter. I found this rude and unprofessional and felt disappointed by the customer service. I hope staff can treat customers more respectfully in the future. I hope they learn how to deal with costumers.”

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• G

  Google user

  ·6 months ago

  “Absolutely fantastic experience from start to finish. The food was exceptional—clearly made with high-quality ingredients and real attention to detail. Every dish delivered on flavor, presentation, and freshness. What truly elevated the experience, though, was the service. Attentive without being intrusive, the staff made sure everything ran smoothly and felt welcoming throughout. If you care about quality food and a well-rounded dining experience, this place is a must-try.”

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• G

  Google user

  ·6 months ago

  “At first glance, the restaurant appears to be a high-quality establishment, which makes the overall experience even more disappointing. Being given a wooden toothpick with coffee does not feel very appropriate or refined. After finishing the main course, the staff made no effort to clear the table, even though dessert had already been ordered. Overall, the service feels disorganized and lacking attention to detail. Unfortunately, I was very dissatisfied.”

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• G

  Google user

  ·10 months ago

  “Absolutely fantastic - Cannot fault anything at all. The food was delicious and served very fast. Every member of staff was extremely helpful.”

• G

  Google user

  ·11 months ago

  “I’ve regularly been ordering from cocos, but never again. I ordered a mocktail which I didn’t receive, also staff were very disrespectful over the phone. My order included 3 waffles which weren’t made fresh and they were cold. Hired staff are not bothered about customer satisfaction at all, I rang in and they said they can’t do anything about the mocktail or order, the guy on the till told me to get a refund through just eat.”

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• G

  Google user

  ·1 year ago

  “Coco’s is a solid go-to spot in Keighley, especially when you’re out late and craving something hot and satisfying. The service was super quick, and Raheem was genuinely helpful and kind — you can tell he takes pride in looking after customers. One of the best things about Coco’s is that they stay open late, which is perfect if you’re out on the weekend and need a proper meal before heading home. I was impressed that even after the journey back, the food was still piping hot — no soggy chips or lukewarm bites here. Only downside? They forgot to include a fork for my loaded fries, which was a bit of a pain. But honestly, when the food hits the spot and the service is on point, it’s easy to let that one slide. Overall, Coco’s delivers exactly what you want from a late-night takeaway — quick service, hot food, and friendly staff. I’ll definitely be back.”

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