The Ark Glasgow

Featured reviews

• G

  Google user

  ·2 months ago

  “I’ve been coming to this pub for many World Cup games over the past few weeks and have spent a significant amount of money here because I’ve genuinely enjoyed the atmosphere. Unfortunately, my experience during the World Cup final completely changed my opinion. At half-time, my group stepped outside for a few minutes to get some fresh air, fully intending to return to continue watching the match. When we tried to come back in, the door supervisor abruptly told us there was “no more entry”. His manner was cold, dismissive and unnecessarily rude, with no attempt to explain the situation or speak to us respectfully. What made this particularly frustrating was that the pub was significantly quieter than previous matches, particularly the England vs Argentina game, when far more people had been inside. Despite this, we were initially refused entry and only allowed back in after we challenged the decision. We also weren’t the only people being treated this way. Another customer was having exactly the same issue, and his wife, who was already inside the pub, came to the door herself to tell the door supervisor how ridiculous it was that her husband was being prevented from re-entering. It was clear that several customers were left frustrated by the way the situation was being handled. After spending a significant amount of money and time here throughout the World Cup, it was incredibly disappointing to be treated as though our custom counted for nothing. To make matters worse, when I politely asked the door supervisor for his name or to see his SIA badge so I could raise my concerns with management, he refused. I completely understand that pubs have to manage capacity and that door staff have a difficult job. However, if management had genuinely decided not to allow re-entry, that policy should have been communicated clearly before people stepped outside. Instead, customers were met with poor communication, unnecessary confrontation and a complete lack of respect. It’s a real shame because, until tonight, this had been my favourite place to watch the World Cup. One interaction with a rude and dismissive member of security has completely overshadowed what had otherwise been a great experience. The bar staff are class though! P.s. I included a time stamped photo I took during first half as evidence! *Edit* Having since seen other reviews from the same night raising similar experiences with security, it seems to have been a problem for the final. It’s especially disappointing that this happened during the World Cup final. After weeks of this being the place to be for the tournament, it felt like all the hype and buzz of this pub built up over the previous games disappeared in one night and customers were suddenly treated like they didn’t matter.”

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• G

  Google user

  ·2 months ago

  “Top class food, top class bartenders. Leaving a review purely for how impolite the security guards are. I understand their job is to ensure safety of the public however being impolite and choosing what people to let in isn’t exactly very professional. Its a shame letting the place down for this.”

• G

  Google user

  ·2 months ago

  “Lovely pub, didnt have food this visit, but amazing drinks menu and a good friendly environment. Very popular student place, didn't have that cosy vibe of a smaller pub being a bigger open space, noise does carry but you can still have a chat and enjoy time in a smaller group.”

• G

  Google user

  ·3 months ago

  “A really nice sports bar without feeling too ‘Laddy’ has a really nice and welcoming atmosphere as well as having great food to enjoy”

• G

  Google user

  ·3 months ago

  “Brilliant time there, very professional staff. Went once again a few days ago with my friends. We sat at a table seeing it was reserved for 5pm, seeing it was 3pm, we stayed seated. We were politely informed by the supervisor Shibion about a mix up with the booking system, but told to sit and enjoy our meal and drinks while they sorted things out. It was no real inconvience at all on our part as we understood that it was not the staff's fault. We were then delighted when Shibion came back to us and said that everything has been sorted and we can sit at the table for as long as we like, and on top of that she offered each of the 3 of us a complimentary drink. Should also mention the food was excellent too. Thank you Shibion, that was real professionalism and kindness on your part. Appreaciate that and will definitely come back.”

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• G

  Google user

  ·4 months ago

  “Really disappointed with my recent visit. We had booked a boozy brunch online and even called ahead to let the venue know we were running slightly late. The automated system stated that tables would only be released after 30 minutes, and we arrived within that timeframe, only to be told our table had already been given away. After eventually finding another table ourselves, we were then informed that due to staffing issues, the brunch menu was no longer available and we would need to choose something else instead. To make matters worse, when we sat down to order through the app, it wasn’t working because of technical problems. I honestly felt embarrassed after recommending the venue so highly to my friend. On top of everything else, the toilets were in poor condition only two cubicles had toilet paper, and both the hand soap and hand dryers were not working.”

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• G

  Google user

  ·6 months ago

  “Great place for pub, sports bar, football, burgers, lively atmosphere. Staff were all friendly and no problems keeping up with the amount of tables and customers they serve 👏 Great garden out the back with another pool table, more TVs for sport, and a nice patio/terrace to sit in the sun. Great for hen and stag dos.”

• G

  Google user

  ·11 months ago

  “I visit The Ark all the time, and it never disappoints. The atmosphere is always buzzing, the food and drinks are spot on, and the staff are some of the friendliest around. Big shoutout to Cara she’s always so welcoming and goes above and beyond every time I’m in. You can tell she really cares about making sure everyone has a great experience. Easily one of my favourite spots in Glasgow I can’t recommend it enough! 🍻”

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• G

  Google user

  ·1 year ago

  “The Ark in Glasgow is a fantastic spot with great vibes, an excellent beer selection, and a welcoming atmosphere. Whether you’re stopping by for a casual pint or a full meal, this place delivers on all fronts. The ambiance is warm and inviting, making it a great place to relax with friends. Megan, the manager, is awesome—friendly, attentive, and clearly passionate about making sure everyone has a great experience. The staff as a whole is top-notch, adding to the pub’s welcoming feel. The food is just as impressive as the drinks, with a solid menu that complements the extensive beer selection. If you’re in Glasgow and looking for a great pub, The Ark is definitely worth a visit!”

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• G

  Google user

  ·2 years ago

  “Our first visit to Ark. First impression when we walked inside. Very nice and clean. Very spacious. It was 12pm we went and it was quiet but we liked it. Cameron is a lovely girl. Very helpful and friendly too. We ordered one portion of skin potatoes chips (very small portion) I must say. Two portions of chicken wings. One Hot n honey buffalo sauce and sour cream and Korean sweet siracha sauce. We preferred hot and honey buffalo sauce better. One pot of tea and one cup of hot water with two slices of lemon. We will definitely coming back again and would recommend friends to come here.”

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