Heavenly Desserts Derby

Featured reviews

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  Charity Sithole

  ·1 month ago

  “We stopped by just after midnight after a movie at Showcase. It was nice that there was an open dessert place. The dessert was soo good. We ordered chocolate fudge and and the belgian waffle with strawberries. The portions were a good size.”

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  princess siziba

  ·2 months ago

  “I had a great experience at Heavenly Desserts thanks to Aimen. She provided excellent customer service from start to finish, making us feel welcome and ensuring everything was perfect. She was friendly, attentive, and professional, with a positive attitude that made our visit even more enjoyable. The desserts were delicious, and Aimen's outstanding service really stood out. I would definitely recommend Heavenly Desserts and look forward to visiting again. Thank you, Aimen!”

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  Abid Khan

  ·3 months ago

  “Food was good, but waitress (manager) refused to come to the table to take the order whilst sitting in the outdoor seating area. But they were happy to take orders from others, which is confusing and rude. Ordered the Duo Macaroons and Ice Pistachio Late and Ice Cafe Late. All good and not too sweet.”

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  Gavin Thomas

  ·4 months ago

  “I visited today to treat my daughter to something sweet. She ordered the blueberry and vanilla cream pancakes with lemonade, and I ordered poached eggs on sourdough with a cappuccino and a side of smashed avocado. The food itself was nice. My daughter enjoyed the pancakes, although the cream topping was quite limited and wasn’t really enough for all of the pancakes provided. Unfortunately, the service was very disappointing. When my poached eggs arrived, the smashed avocado I had ordered as a side was missing. I waited briefly, thinking it may have been coming separately, but it never arrived. I then had to call the waiter over and ask where it was. He didn’t really acknowledge me, just walked away towards the counter, and I heard nothing further. At the same time, I also asked for some pepper for my eggs. That never arrived either. Nearly 10 minutes later, the smashed avocado was brought over by the lady behind the counter, but by that point I had already finished my eggs and sourdough. I explained this and turned it down. She apologised, but said there had been lots of other orders and that I had ordered it separately afterwards. I explained that I hadn’t, and that I had ordered it at the same time as my meal. The apology didn’t feel particularly sincere, and she walked away while still speaking. No one checked back at the table to ask if everything was okay. When the waiter later came to clear the plates, I explained that the smashed avocado had been forgotten. His response was that it didn’t come with the poached eggs on sourdough. I said I knew that, and that I had ordered it as an extra side. As I was explaining this, he started walking away and said, “I don’t remember that, sorry.” When I asked for the bill, I was not shown one. I was simply asked whether I was paying by cash or card, then brought the card machine with the total amount. I had to ask to see the bill because I wanted to check whether I had been charged for the avocado. I was told to pay first and that I would get the receipt afterwards. Mistakes happen, and I don’t believe the issue was the food. The issue was the lack of communication, lack of care, and the way the situation was handled once the mistake was raised. There was no proper check-back, no meaningful apology, and no gesture of goodwill. The food was enjoyable, which makes the experience more disappointing. Sadly, the poor service spoiled the visit, and based on this experience, I would not return.”

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  Thasleem P

  ·4 months ago

  “Visited Heavenly Desserts in Derby and tried the Kinder Bueno Signature Dessert. It was absolutely delicious – rich, creamy, and full of flavour. One of the best desserts I’ve had.”

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  Ayra Kashif (Ayri)

  ·6 months ago

  “Amazing food and setting was nice and clean however the highlight of our experience was our amazing server Paula. Even tho we had around 20 people she made such an effort taking our order and served it to the right people. Honestly she gave 100% even when we came in late.”

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  Katherine Harper

  ·6 months ago

  “We came here a couple months ago for an anniversary treat, and it was amazing!!! Food is incredible and well worth the price, really feels special. Our waitress Morgan was incredible, quick and professional service, but such a warm and lovely person as well, made sure everything was okay and answered any questions we had. Definitely recommend this place as both food and staff are top-notch!!”

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  Daanish Hussain

  ·6 months ago

  “Just had the most epic dessert experience at Heavenly Dessert in Derby! 🤤 Their monkey bread is literally the stuff dreams are made of – soft, gooey, and packed with caramelised apple and nutty goodness. Paired it with a passion fruit mojito that was refreshingly tangy and totally lit up the whole vibe 🌴. Service was top-notch too! 10/10 would recommend to anyone in Derby looking for a sweet treat that's off the charts 😋.”

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  Georgia Tate-Hanrahan

  ·9 months ago

  “Food was beautiful! Inayah was extremely welcoming and lovely. We’re definitely going to be regulars here’s ❤️”

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  KISHORE CHANDRAN WARRIER

  ·9 months ago

  “Located at prime location on the London Road beside the Derbion Mall, there is plenty of parking in the mall. Ambience is good with some outdoor seating. The menu is exhaustive with an excellent and quite unique spread of dessert. The service was very good too. We loved all that we ordered - they were excellent and tasty. It may not be a bad idea to check the menu beforehand, as one could be sat there for ages, confused about what to order. It was a lovely dining experience.”

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