Black Sheep Coffee - Southgate House

Featured reviews

• G

  Google user

  ·4 months ago

  “Very fast service and wonderful staff. There’s a nice calm about the place. I ordered a strawberry and Nutella waffle with cream and it was amazing. Really good but be sure to get lots of tissues because you will be making a mess! Would definitely recommend.”

• G

  Google user

  ·4 months ago

  “Great Coffee Served Here! I Love A Good Quality Coffee and This Place Definitely Delivered😄 Have To Order On Machine Which Was Different But No Problem At All As The Service Was Great 👍”

• G

  Google user

  ·4 months ago

  “You can order just through touch screen. In this particular place I received broken brownie and my partner different cake than order cause they run out of one she ordered. Touch screen First from door doesn't work, lock in toilet is doggy and no toilet paper, another toilet out of order. Coffee and brownie was pretty good:)”

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• G

  Google user

  ·5 months ago

  “Ordered two açai bowls One with: biscoff, raspberries, and Nutella One with: blueberries, bananas, and Nutella A chocolate frappe And an iced blueberry matcha The matcha was good. Syrup not too strong just perfectly sweetened However, we did order the frappe with whipped cream and they must forgot it :( We would normally go back and ask but their behaviour behind the counter was insane considering they do not have customer interaction as it’s all on self service tills. Specifically the blue haired barista had terrible attitude, even towards over members of staff. Groans, rolling of eyes, “what is that” (referring to a drink another staff member made). I’ve been a barista for 3 years and understand the frustrations but there was no rush or queues when we were in so felt really unnecessary. Our açais were not the best. I expect açai base to be smooth texture not frozen chunks and we accidentally had raisins and dates in ours too (probs due to the way they use the same scoops for multiple ingredients). Also the raspberries were served frozen? Overall the decor is nice but would recommend this for more of a coffee and study place with headphones. £28.44 feels kind of wasted :(”

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• G

  Google user

  ·6 months ago

  “I love treating myself to a breakfast wrap and a strawberry and banana smoothie on the mornings where I leave the house too early to make something for myself. It’s quick, delicious, and I can’t complain when I get 20% off with my student discount ;)”

• G

  Google user

  ·6 months ago

  “Amazing customers service and super friendly no matter the time of day. Not to mention the coffee is the best I’ve tasted (Honestly). Would highly recommend”

• G

  Google user

  ·6 months ago

  “absolutely love getting matcha here!!! great for students and really good value for money. my favourite coffee shop in cardiff!”

• G

  Google user

  ·6 months ago

  “All the staff are extremely lovely! I always ask for extra pistachio sauce with my drink and all the staff are very accommodating when I ask for this. One staff even took his time to make it extra brilliant which I appreciated! This is my go-to coffee shop, it’s the perfect atmosphere especially for doing my uni work. I would recommend! They always make my drink the way I like it!”

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• G

  Google user

  ·8 months ago

  “Modern interior with a bright glass façade across two walls, giving the space a clean and contemporary feel. It’s conveniently located close to the train station, making it an easy stop for commuters. They offer bacon rolls, sausage rolls and a small selection of other breakfast items. I arrived on Sunday morning at 08:08 – one of the few places open that early (opening time advertised as 07:30). The shop was completely empty, yet the self-service order screens weren’t plugged in for payment. The server seemed preoccupied despite there being no other customers. I ordered a flat white and a bacon baguette. Unfortunately, both were disappointing. The bacon roll was very dry, with an inadequate amount of bacon and no offer of brown sauce, which made it even drier. The flat white (£4.09) was small for the price and tasted over-extracted with an ashen finish. Overall, poor value for money and below-average quality. Staff appeared more engaged in discussing rota swaps than serving customers, which added to the underwhelming experience.”

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• G

  Google user

  ·3 years ago

  “Black Sheep is very disappointing. It has a nice, modern and rustic interior design to it but that’s about all. The location is lovely on a sunny day to sip your coffee and get lost in your thoughts. The coffee is below average. The oat latte lack consistency and the regular milk cappuccino is too bitter. The matcha latte was horrid. Any other coffee shop probably will serve better coffee including Starbucks and Costa. Service is very weak - workers seem very inexperienced and lack enthusiasm and it’s VERY overpriced. I do not recommend at all - I’d say avoid!!”

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