
Costa Coffee - Shane Retail Park
Quick info
About Costa Coffee - Shane Retail Park
In the corner of a car park on Boucher Road near electric chargers, Costa Coffee - Shane Retail Park serves as a coffee shop in Belfast. It operates on a walk-in basis with no reservations taken. The counter offers coffee alongside toasted food, granola bars and chocolate brownies. Outdoor seating on the terrace gives an option for outdoor dining, while a step-free, wheelchair-accessible entrance suits visitors with mobility needs and high chairs are available for families with young children. The shop opens daily, making it accessible for regular passing custom near the retail park.
Good to know
- ParkingFree of charge street parking · Free parking lot · Parking
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
- Good for kidsGood for kids · High chairs
Menu & Prices
6 dishes- Cappuccino
- Lemonade
- Cheese and Ham Toast
- Hot Chocolate
- Sausage Sandwich
- Samosa
Reviews
What reviewers say
Reviewers most often mention sticky dirty tables, americano coffee, outdoor terrace seating and toasted food.
What reviewers say
Reviewers most often mention sticky dirty tables, americano coffee, outdoor terrace seating and toasted food.
Customer Review Summary
Coffee is the draw reviewers return to most, with one calling it fantastic and another noting big cups, and a few mention cake and toasted food as welcome extras. Cleanliness is the recurring complaint. Reviewers describe sticky tables, one calling the dirt ingrained in the wood, along with rubbish on the floor and the terrace, stained carpets, ripped furniture, and bathrooms called unhygienic. Staffing draws mixed comments: some praise the pleasant, efficient team, while others describe a short-staffed counter, a wait with no queue, and staff standing around talking while tables sat full of empty cups. One reviewer reports staff sneezing into their hands without washing them. Another says two brownies they bought were past their date, discovered from a yellow sticker after paying. A separate reviewer was turned away for a takeaway coffee on a Saturday afternoon while customers were still seated inside and out. Several praise the spacious layout, the outside seating and the car park location, and one points to the two electric chargers nearby.
Customer Review Summary
Coffee is the draw reviewers return to most, with one calling it fantastic and another noting big cups, and a few mention cake and toasted food as welcome extras. Cleanliness is the recurring complaint. Reviewers describe sticky tables, one calling the dirt ingrained in the wood, along with rubbish on the floor and the terrace, stained carpets, ripped furniture, and bathrooms called unhygienic. Staffing draws mixed comments: some praise the pleasant, efficient team, while others describe a short-staffed counter, a wait with no queue, and staff standing around talking while tables sat full of empty cups. One reviewer reports staff sneezing into their hands without washing them. Another says two brownies they bought were past their date, discovered from a yellow sticker after paying. A separate reviewer was turned away for a takeaway coffee on a Saturday afternoon while customers were still seated inside and out. Several praise the spacious layout, the outside seating and the car park location, and one points to the two electric chargers nearby.
Featured reviews
- A & J McCabe
“There were 3 staff members - standing around talking while the tables were full of empty cups, the tables were filthy and the floor looked as if the place had been trashed”
- Gombeen Tyrone
“Excellent vibe. Good music. Fantasticly efficient and pleasant staff. Beautiful toasted food. Pleasant experience.”
- A
“Absolutely disgusting Costa. Sticky MOULDY tables, rubbish everywhere on the floor that everyone just ignores, the bathrooms were so unhygienic and dirty they have 100% never been cleaned properly since this place opened probably. I cannot understand how they dont see anything wrong with this. Appalling.”
- Connor Gilmore
“Dirty floors and tables, ripped furniture, and stained carpets. Fittings and fixtures tired and worn out. Staff members doing the best they could, but hampered being only 2 of them and stacks of customers. Felt sorry for the staff. Coffee was still made quickly and correctly.”
- Johno
“Good coffee but poor service staff sneezing into their hands and not washing their hands after pretty disgusting”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
- Great coffee
- Great dessert
- Great tea selection
- Popular for breakfast
- Popular for lunch
- Popular for solo dining
Amenities
- Wheelchair-accessible car park
- Free of charge street parking
- Outdoor seating
- Takeaway
- Dine-in
- Good for kids
Show more amenities
- Casual
- On-site services
- Coffee
- Quick bite
- Dessert
- Solo dining
- Dining options· 4
- Breakfast
- Brunch
- Lunch
- Seating
- Crowd· 1
- Groups
- Popular for· 1
- Good for working on laptop
- Accessibility· 3
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Family-friendly· 1
- High chairs
- Highlights· 1
- Great tea selection
- Facilities· 1
- Toilet
- Parking· 2
- Free parking lot
- Parking
Location
Coffee shops near Costa Coffee - Shane Retail Park
- Sip Coffee Co4.9530.9 mi
sausage rolls, caramel frappe, biscoff frappe
- White Field Coffee4.63201 mi£15–30Outdoor seating
latte, dog friendly, gluten free treats
- Sinnamon Coffee4.45361.6 mi£1–10
americano, bacon bagel, bacon pancakes
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Costa Coffee - Shane Retail ParkOutdoor seating | 4.0458 | — | £15–30 | sticky dirty tables, americano coffee, outdoor terrace seating |
| Sip Coffee Co | 4.953 | 0.9 mi | — | sausage rolls, caramel frappe, biscoff frappe |
| White Field CoffeeOutdoor seating | 4.6320 | 1 mi | £15–30 | latte, dog friendly, gluten free treats |
| Sinnamon Coffee | 4.4536 | 1.6 mi | £1–10 | americano, bacon bagel, bacon pancakes |
The 3 nearest coffee shops by distance. Ratings, hours and review terms come from public business profiles.
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