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Costa Coffee - Shane Retail Park — Coffee shops in Belfast

Costa Coffee - Shane Retail Park

Coffee shopBelfast

4 out of 5 stars4.0(458 reviews)

Quick info

+44 28 9066 1904
Belfast BT12 6RZ, United Kingdom
£15–30

About Costa Coffee - Shane Retail Park

In the corner of a car park on Boucher Road near electric chargers, Costa Coffee - Shane Retail Park serves as a coffee shop in Belfast. It operates on a walk-in basis with no reservations taken. The counter offers coffee alongside toasted food, granola bars and chocolate brownies. Outdoor seating on the terrace gives an option for outdoor dining, while a step-free, wheelchair-accessible entrance suits visitors with mobility needs and high chairs are available for families with young children. The shop opens daily, making it accessible for regular passing custom near the retail park.

Good to know

  • Parking
    Free of charge street parking · Free parking lot · Parking
  • Accessibility
    Wheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
  • Good for kids
    Good for kids · High chairs

Menu & Prices

6 dishes
  • Cappuccino
  • Lemonade
  • Cheese and Ham Toast
  • Hot Chocolate
  • Sausage Sandwich
  • Samosa
See full menu & prices →

Reviews

4.0/5
458 reviews

What reviewers say

Reviewers most often mention sticky dirty tables, americano coffee, outdoor terrace seating and toasted food.

5★
218
4★
116
3★
64
2★
28
1★
32

Customer Review Summary

Coffee is the draw reviewers return to most, with one calling it fantastic and another noting big cups, and a few mention cake and toasted food as welcome extras. Cleanliness is the recurring complaint. Reviewers describe sticky tables, one calling the dirt ingrained in the wood, along with rubbish on the floor and the terrace, stained carpets, ripped furniture, and bathrooms called unhygienic. Staffing draws mixed comments: some praise the pleasant, efficient team, while others describe a short-staffed counter, a wait with no queue, and staff standing around talking while tables sat full of empty cups. One reviewer reports staff sneezing into their hands without washing them. Another says two brownies they bought were past their date, discovered from a yellow sticker after paying. A separate reviewer was turned away for a takeaway coffee on a Saturday afternoon while customers were still seated inside and out. Several praise the spacious layout, the outside seating and the car park location, and one points to the two electric chargers nearby.

Featured reviews

  • A & J McCabe
    “There were 3 staff members - standing around talking while the tables were full of empty cups, the tables were filthy and the floor looked as if the place had been trashed”
  • Gombeen Tyrone
    “Excellent vibe. Good music. Fantasticly efficient and pleasant staff. Beautiful toasted food. Pleasant experience.”
  • A
    “Absolutely disgusting Costa. Sticky MOULDY tables, rubbish everywhere on the floor that everyone just ignores, the bathrooms were so unhygienic and dirty they have 100% never been cleaned properly since this place opened probably. I cannot understand how they dont see anything wrong with this. Appalling.”
  • Connor Gilmore
    “Dirty floors and tables, ripped furniture, and stained carpets. Fittings and fixtures tired and worn out. Staff members doing the best they could, but hampered being only 2 of them and stacks of customers. Felt sorry for the staff. Coffee was still made quickly and correctly.”
  • Johno
    “Good coffee but poor service staff sneezing into their hands and not washing their hands after pretty disgusting”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Highlights

  • Great coffee
  • Great dessert
  • Great tea selection
  • Popular for breakfast
  • Popular for lunch
  • Popular for solo dining

Amenities

  • Wheelchair-accessible car park
  • Free of charge street parking
  • Outdoor seating
  • Takeaway
  • Dine-in
  • Good for kids
Show more amenities
  • Casual
  • On-site services
  • Coffee
  • Quick bite
  • Dessert
  • Solo dining
Dining options· 4
  • Breakfast
  • Brunch
  • Lunch
  • Seating
Crowd· 1
  • Groups
Popular for· 1
  • Good for working on laptop
Accessibility· 3
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Family-friendly· 1
  • High chairs
Highlights· 1
  • Great tea selection
Facilities· 1
  • Toilet
Parking· 2
  • Free parking lot
  • Parking

Location

Coffee shops near Costa Coffee - Shane Retail Park

Costa Coffee - Shane Retail Park
£15–30Outdoor seating
4.0458
  • 0.9 mi

    sausage rolls, caramel frappe, biscoff frappe

  • 1 mi£15–30Outdoor seating

    latte, dog friendly, gluten free treats

  • 1.6 mi£1–10

    americano, bacon bagel, bacon pancakes

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