Victors Hale

Featured reviews

• G

  G

  ·1 month ago

  “Had a great experience at Hale. The staff were helpful and welcoming and the ambiance was really pretty. We ordered various sides which were all very well made and fresh and the sushi was surprisingly really good too. The only dish which I wasn’t a fan of and thought was quite poor to be honest was the seafood linguine, I expected the sauce to be richer and more elevated but unfortunately the sauce tasted like it came from a store bought pasta sauce.”

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• R

  Rudolf S

  ·2 months ago

  “Victors of HELL! Been going to Victors in Newcastle for years and love it! Tried the one in Hale with 50% off. Well it looks they didnt serve me half of my pasta so i actually paid full price! They told me nothing was missing on my place! Sushis were good though. Service wasnt great - wine spilled, cap thrown on the floor. Waiter didnt want to be there. No one asked us once how we found the food! Had an extra £25 off which I let expired as it wasnt worth the money! Such a shame”

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• J

  Joanne Baker-Barratt

  ·3 months ago

  “Excellent service from start to finish. Service , staff and food and attention to detail and atmosphere you couldn’t ask for more. Scarlett served us with our food,she was adorable and so friendly and asked if we were ok throughout our visit. We were greeted at the door by a door steward who opened the door for us which I thought was a lovely touch. The gentleman inside greeted us with our table booking and seated us at our table which was fabulous so we could see everyone around the restaurant. The two plates we ordered were delicious and two cocktails were lush. Everything was just perfect the background music , the decor flowered ceiling and decor surrounding was so nice too. Look forward to seeing you soon and thank you for such a lovely experience. Warm regards Joanne X.”

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• S

  Sally

  ·3 months ago

  “I had the most wonderful afternoon tea at Victor’s Hale while catching up with a friend. From the moment we arrived, the atmosphere felt glamorous, welcoming and like a real treat. The food was absolutely amazing. Every detail was beautifully presented, and there were so many lovely touches that made it feel extra special. The salmon sandwich was a particular favourite, and the sweet treats were incredible — especially the chocolate lollipop and the fun addition of sparklers, which made the experience feel memorable and unique. A huge thank you to Valaria, who looked after us so well. She was warm, welcoming and incredibly attentive throughout the afternoon, making sure everything was perfect without ever being intrusive. Her service really added to the experience. It was the perfect place for a relaxed catch-up with a friend, with delicious food, a beautiful setting and exceptional service. I would highly recommend Victor’s Hale for anyone looking for a special afternoon out — I can’t wait to return!”

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• A

  Antony Shaw

  ·3 months ago

  “Got an email to give me a £25 birthday voucher and I noticed that that they also had a midweek deal offer for everyone of 50% off . I emailed Victors to ask if I could get this offer as well but I understand that I couldn’t have them both but it was the deliberate refusal to respond to my request that hurts the most as we travelled 20 miles and if we had a response we probably would have cancelled. When we arrived we were told that some meals were unavailable and when I close my drink was told not available any more and changed for Guinness 🙈Service was poor , won’t be back especially as I gave a large tip and wasn’t told they had added a £12.50 service charge on already but hadn’t noticed”

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• E

  EZ Bar & Cafe

  ·3 months ago

  “From the moment we walked in, we were meet my excellent service especially Becky and Ethan. The food was exceptional, we had the vegan Sunday roast, with allergies it is often hard to get such good quality food. The Lemon 🍋 Cheesecake was the best I’d ever eaten. My new favourite place for roast dinner, I would highly recommend. Thank you for the birthday surprise ❤️”

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• A

  Amanda Bridgeman

  ·7 months ago

  “Had a fabulous afternoon tea today for Mother’s Day, all the staff including Tom couldn’t do enough for us. I’m really looking forward to trying their Sunday roast in a few weeks time. Thank you for making our Mother’s Day that extra bit special 🫶🏻”

• S

  S Davenport

  ·8 months ago

  “Beautiful restaurant with stylish decor and upbeat music. Unfortunately service was overly attentive to the point of being pestering, having our conversation interrupted multiple times with needless questions and feeling hurried to finish our food which was a strange approach for a Tuesday evening when the restaurant was largely deserted. It felt as though one of the servers was literally constantly patrolling the restaurant instead of being attentive when needed by the customer but largely unintrusive as servers should be. Also we were asked by two different servers if we had finished our food when our cutlery was still in the 'open' position on our plates which indicates you are still eating which was irritating. We asked for the discretionary service charge to be removed from our bill. Our food was a little late to the table which we hadn't actually noticed as we were deep in conversation but a server brought a complimentary bowl of olives as an apology which we thought was a classy move (however we would suggest pitted olives as olives with pits are generally a pain...). Food was lovely. Cocktails were also really nice including a bloody Mary which wasn't on the menu but the bar server was happy to make for us regardless. If service levels were raised and servers retrained not to pester their customers during the dining experience service would have scored higher but as it stands we can only score a 3 out of 5 as it was quite annoying. Overall we would recommend this restaurant and feel it is good value with the 50% off but we would probably not dine here at full price as we didn't entirely enjoy the experience. Room for improvement but recommended overall.”

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• K

  Kashif Ashraf

  ·1 year ago

  “First visit to Victors in Hale - I have heard so much about the place - I was not disappointed - the food incredible and fantastic the Chicken was Halal. The manager Valeria was amazing and she really made is fee welcome so much I definitely looking forward to coming again. The dessert was amazing went for the Sticky toffee pudding served with the most divine ice cream Thank you you Valeria for making a special Birthday for my wife and see you soon will be recommending to my friends and family”

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• J

  Joyfulta Cheung

  ·1 year ago

  “My friends treat me a birthday lunch and 3 of us are very satisfied with the beautiful environment, fantastic service and delicious food with amazing decoration. We like the mini fireworks :) We want to thank staff Jack, he is very cheerful and with smile all the time. He serves us very well. Thank you for the surprise birthday dessert. It’s really amazing ;) Also thank staff James and Rosie as well. I regret I forget to bring more cash to give more tips to Jack. Will definitely return for good food and wonderful services xxx”

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