Heavenly Desserts Wolverhampton

Featured reviews

• G

  Google user

  ·4 months ago

  “I ordered the croissant bun sandwiches. They were palm sized and lacked in the main filling but were overflowing with rocket. I really wish they could've been larger given the price point but they were rather tasty. It took 3 to satisfy my hunger which was slightly disappointing but im glad I got to try alot of the flavors. The desserts are far better portions and are well worth the stop in. Id recommend you go in store for the atmosphere but, like anywhere, prepare for longer waits at busy times.”

• G

  Google user

  ·4 months ago

  “Tried Heavenly Desserts recently. Desserts were nice and presentation was really good. Service was a little slow, but staff were friendly. Slightly pricey, but overall a good place for a dessert night.”

• G

  Google user

  ·4 months ago

  “We brought our daughter's for a birthday treat. Zeeshan and Wards were so welcoming and friendly. He took the time to explain the menu to the children, and nothing was too much trouble. The food was delicious, the waffles were light and fluffy and the children's pancakes were delicious. Thanks for a great experience!”

• G

  Google user

  ·4 months ago

  “I am a regular customer at Heavenly, and this incident took place on Eid when I came in with my family for dessert. Unfortunately, I was extremely disappointed by the behaviour and customer service of one particular staff member. My friend had already placed an order for myself and my children, but afterwards my children decided they also wanted a waffle. I went up to the till simply to ask if I could add an extra waffle and remove one scoop of ice cream from the order. A female staff member with reddish/burgundy hair and glasses immediately turned around and gave me a very rude look, implying that she had already scooped the ice cream (bare in mind, i wasn’t speaking to her). As I politely tried to explain that I only wanted to adjust the order slightly, she aggressively turned away huffing and showing clear frustration towards me. At that point, I asked the other staff member why she was being rude. Thankfully, Ony handled the situation professionally, apologised on her behalf, listened respectfully, and helped correct the order. His customer service was excellent and greatly appreciated. However, the other staff member then turned back around and rudely said again, “I can’t change your order, I already scooped the ice cream,” in an extremely dismissive and disrespectful manner. I left feeling very upset by her attitude and the way I was treated, especially on a special family occasion like Eid. I genuinely felt uncomfortable and discriminated against because there was no reason for such hostility over a simple request. As someone who has worked in customer service and dessert shops myself, I was honestly appalled by the way she represented your company. Staff should be able to handle small order changes respectfully and professionally without making customers feel unwelcome. I would also like to thank Ony again for his respectful and helpful customer service, as he was the only reason the situation did not escalate further. I hope this matter is taken seriously and addressed appropriately.”

• G

  Google user

  ·6 months ago

  “It’s really nice to have a restaurant in wolves that isn’t like a takeaway at all… Even though you can get a takeaway from here when you walk in the atmosphere is lovely, the food is beautiful and i’ve got to give it to the waiters they are really nice and make you feel so welcome. Thank you guys. I personally recommend the milkshakes the cookie blast was phenomenal.”

• G

  Google user

  ·7 months ago

  “This is my new favorite place. From the menu to the staff was a great experience for me and my girls. The environment makes you feel welcome and is so so clean. Joannah was fabulous, very friendly and waited patiently for our indecisive choices. Will definitely spread the word and return for another delicious dessert.”

• G

  Google user

  ·8 months ago

  “I got Dubai chocolate pancakes dessert and a chai, went with my mum and her friends after attending a baptism service.”

• G

  Google user

  ·8 months ago

  “I visited the place first time today. I can highly recommend. I was feeling like at home, the waitress Ony was very helpful, she made me feel comfortable and customer service is amazing. The place inside is very beautiful, clean and dessert was absolutely delicious. I will be back definitely. Thank you Ony for hug, it really helps me in this difficult time in my life.”

• G

  Google user

  ·1 year ago

  “I discovered Heavenly Desserts in London, and ever since, no dessert has lived up to the memory—until now. Moving to the West Midlands, I didn’t expect to stumble upon that same sweet perfection… but then I saw the Wolverhampton branch. The Vanilla, Pistachio & Rose Milk Cake brought it all back: creamy, dreamy, and dripping with elegance. It’s not just dessert; it’s nostalgia, comfort, and indulgence on a plate. Wolverhampton, you’ve got a slice of heaven right here.”

• G

  Google user

  ·3 years ago

  “First time going here and as soon as you walk though the door you can smell the desserts which was nice and the atmosphere was lovely too. There were a few of us so had to wait a couple of minutes while they set some tables up. The staff were really friendly and the desserts that we ordered all looked amazing. We all enjoyed what we ordered. The desserts aren't cheap but it's nice to treat yourself once in a while so I would definitely come back again.”