
Smash Shack
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Quick info
About Smash Shack
Smash Shack is a restaurant in Watford, at Unit 41, built around smashed beef burgers with a crisp edge and melted cheese. Each burger is made to the customer's choice. A double comes with cheese, onion, lettuce and ketchup, and extra cheese can be added on request. A large selection of sauces and toppings, including biggie Mac sauce, lets the order be tailored further. Custom Smash Shakes sit alongside the burgers, so the same customise-it-yourself approach carries over to the drinks. For sides, the menu lists cheesy fries, waffle fries and chips, and garlic mayo is served with the fries.
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Reviews
What reviewers say
Reviewers most often mention smashed beef burger, cheesy fries, waffle fries and burger sauces.
What reviewers say
Reviewers most often mention smashed beef burger, cheesy fries, waffle fries and burger sauces.
Customer Review Summary
Reviewers come mainly for the smashed beef burger, praised for its crispy smashed edges, juicy patty and melted cheese. Close behind are the toppings and sauces: a double with cheese, onion, lettuce and ketchup, and biggie Mac sauce with kicking mayo. Also mentioned are crunchy waffle fries with garlic mayo and cheesy fries. Staff are called friendly, and the owner and order taker gave useful sauce suggestions. The complaints concern order handling. One customer waited so long on a Friday evening that the order had gone unnoticed and dinner was sorted elsewhere, while another received only one of two phoned-in burgers, was not brought it at the car as promised, and found the sauces wrong after a dispute with a rude staff member. Even so, one takeaway customer asked for extra cheese in the notes and got a burger drowning in it.
Customer Review Summary
Reviewers come mainly for the smashed beef burger, praised for its crispy smashed edges, juicy patty and melted cheese. Close behind are the toppings and sauces: a double with cheese, onion, lettuce and ketchup, and biggie Mac sauce with kicking mayo. Also mentioned are crunchy waffle fries with garlic mayo and cheesy fries. Staff are called friendly, and the owner and order taker gave useful sauce suggestions. The complaints concern order handling. One customer waited so long on a Friday evening that the order had gone unnoticed and dinner was sorted elsewhere, while another received only one of two phoned-in burgers, was not brought it at the car as promised, and found the sauces wrong after a dispute with a rude staff member. Even so, one takeaway customer asked for extra cheese in the notes and got a burger drowning in it.
Featured reviews
- Naila HUSSAIN
“I called and ordered two burgers, but when I got there, they’d only made one. I just said, “Okay, no problem.they called me saying the burger was ready. I reminded them that they’d said they would bring it to my car, and after a bit of back and forth, the guy agreed. I waited in my car, but nobody came. In the end, I had to go back inside and collect it myself. The most disappointing part was because of the disagreement likthey deliberately messed up all the sauces. It completely ruined the burger. The staff member was also really rude Mistakes happen, and I can understand that. But taking it out on a customer’s food is not okay. I paid a lot for the meal and left feeling really disappointed.”
- Mohammed Shadul
“Absolutely Incredible! Hands down one of the best beef smash burgers I’ve ever had in Watford. The patties are smashed to perfection—so juicy and packed with flavor, and that melted cheese is spot on.”
- Melinda M
“After an hour and a half waiting for the food we had to call them up. They confirmed that they haven't noticed the order and they will deliver it which will take at least another hour! It's Friday evening and have to sort out dinner ASAP elsewhere!!! I'm utterly furious as this is not the first time!!!! Last time I had hope in this burger place 👎👎👎👎👎👎 Thanks for messaging up our evening 👏👏👏”
- Adrian Tsang
“Been looking for a decent smashed burger and finally I found one. Awesome tasting burger done right with the right level of smashed crispiness. Very reasonable price too! Super friendly staff. HOWEVER, the centre management should do better in keeping the place clean because the eating area is just filthy! I'd rather get takeaway and eat on the street benches than sitting in there.”
- Gabriela Sauca
“I have ordered a takeaway and asked them separately within the notes to add extra cheese as I wanted my burger as cheesyyyy as possible. I was surprised when they really took my ‘cheesy’ request seriously and the whole burger was drowning in cheese. All I could dream of 😍 overall the burger was absolutely great and it’s my second order already. Feels difficult to eat other burgers once you try this one. It has that taste of home made burger and I wasn’t even able to finish it all as the portion is quite big. Mind you, I had the smallest portion from the menu haha. Love it :) I was about the forget about the cheesy fries, they really mean it when you ask for CHEESE!!”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Customise and enjoy your Smash Burger at Smash shack!! With a range of Fries and Custom Smash Shakes!!”
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Restaurants near Smash Shack
- Heavenly Desserts Watford4.61,8690.1 miWheelchair accessible
croffles, milkshakes, mochi
- The Florist - Watford4.21,8900.2 miWheelchair accessible
hanging kebabs, floral pink decor, cocktails
- Cassio Lounge4.46670.2 mi
chicken bacon avocado burger, tacos and nachos, full English breakfast
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Smash Shack | 4.7351 | — | smashed beef burger, cheesy fries, waffle fries |
| Heavenly Desserts WatfordWheelchair accessible | 4.61,869 | 0.1 mi | croffles, milkshakes, mochi |
| The Florist - WatfordWheelchair accessible | 4.21,890 | 0.2 mi | hanging kebabs, floral pink decor, cocktails |
| Cassio Lounge | 4.4667 | 0.2 mi | chicken bacon avocado burger, tacos and nachos, full English breakfast |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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