Smokeys - Burgers, Shakes & Shisha
“Burgers, Shakes, Shisha”
Quick info
About Smokeys - Burgers, Shakes & Shisha
On Portswood Road in Southampton, Smokeys combines a burger and dessert menu with a shisha lounge under one roof. The kitchen serves halal food, including chicken burgers and loaded fries, with cookie dough among the dessert options. The shisha lounge runs alongside the food menu, giving diners a spot to stay on after eating. Outdoor seating is available for those who prefer to eat outside. The restaurant opens daily, and reservations are recommended. For those eating off site, orders can be placed for delivery through Uber Eats.
Menu & Prices
10 dishes- Milkshakes
- Chicken Wings
- Brekkie Burger
- Beef Burger and Peri Peri Fries
- Hamburger
- Peri Peri Chicken Box
Reviews
What reviewers say
Reviewers most often mention loaded chicken fries, chicken burgers, shisha/hookah lounge and slow delivery times.
What reviewers say
Reviewers most often mention loaded chicken fries, chicken burgers, shisha/hookah lounge and slow delivery times.
Featured reviews
- Google user
“I wish I could give 0 rating. I WASTED my 30£, we ordered their Classic Chicken burgers + loaded fried + cookie dough. Literally everything was just trash worthy. Cookie dough was hard as rock, burgers were tasteless and fries don’t even get me started. Please do not order from them and waste your money.”
- Google user
“Extremely disappointing experience I wouldn't recommend to anyone. How a shisha lounge doesn't have mint flavour, no hot drinks (for weeks), cash only, refused seating and forced 1 smoker to order two sheeshas as it was a table of 4 even though we explained 3 of us did not smoke and just wanted food. Add to that £20 for a shisha and no parking in the vicinity, I certainly will not be returning.”
- Google user
“didnt know what a shisha is. watched baseball highlights with a beefy burger. all the bad reviews must be confused delivery-orderers.”
- Google user
“Ordered 5 lots of loaded chicken fries through ubereats that we've ordered before only to be thoroughly disappointed they have now replaced the original recipe spicy sauce with a watery type of burger sauce and the chicken and fries were over cooked and rubbery where they clearly been overcooked and reheated in the microwave on more than one occasion and there was literally 3 strands of cheese in a tiny plastic container that they charge near on £10 for!!!! Was so awful none of us could eat it. Used to be one of our favourites but we will never order from here again because it was really that bad”
- Mark Allen
“Missing items called the shop and mentioned what was missing hung up and would not answer the phone, will take my custom elsewhere”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Customer Review Summary
Reviewers most often return to the chicken burgers and loaded fries, with several also praising the cheesy chips and cheese sauce and calling the shisha among the best in Southampton, with coals kept changed and flavors varied when service is on form. Beyond that the picture splits sharply: alongside the Smokey Special and crispy fries praised in person, a long run of delivery orders describes cold or soggy food, chicken too tough to chew, a cookie dough dessert "hard as rock," and a melted ice cream order, plus missing items and refusals to refund. Multiple diners report being passed between staff on the phone or mocked when complaining, one reviewer describes a driver photographing and removing a porch delivery without refund, and another reports being told a staff member refused to serve their group, which they characterized as discriminatory. One reviewer also mentions rats seen around the premises for weeks. Wait times draw repeated frustration, with one diner waiting over an hour and another two hours for delivery, and some suggest arriving early for seating when dining in with a group.
Amenities
- Wi-Fi
- Vegetarian options
- Alcohol
- Toilet
- Coffee
- Halal food
Show more amenities
- Great dessert
- Facilities· 2
- Late-night food
- Quick bite
Location
Restaurants near Smokeys - Burgers, Shakes & Shisha
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Smokeys - Burgers, Shakes & Shisha | 3.5256 | — | loaded chicken fries, chicken burgers, shisha/hookah lounge |
| OISHIIVegetarian options · Good for kids · Reservations | 4.5103 | 0.2 mi | black box stir-fry noodles, bubble tea, katsu chicken loaded chips |
| UMAMI | 4.546 | 0.2 mi | tonkotsu ramen, black garlic ramen, takoyaki |
| Xiongqi hot pot SouthamptonWheelchair accessible | 4.7375 | 0.2 mi | spicy broth, bone broth, marbled beef |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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