Shahanshah

Featured reviews

• G

  Google user

  ·2 months ago

  “No doubt, your food is very good, especially the all stuff. However, I’m disappointed with the customer service. There are two female staff members who are often there, and unfortunately they don’t know how to speak to customers politely. They are often rude, and when customers come in, they are busy talking to each other instead of paying attention to customers. Please look into this, as good food should also come with good customer service.”

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• G

  Google user

  ·4 months ago

  “Tasty vegetarian dishes & variety of nice sweets are served . Parking can be a problem. 29.1.23 In winter the self assisted doors with cold air blowing in makes it uncomfortable to sit & dine in. Allowing non customers to walk in from the street outside to use the toilets 🚻 is not a good idea! 6.5.23 Tasty food. Toilets 🚻 need to be kept clean & a more powerful hand drier installed to dry the hands! 2.3.24 Tasty food but the dining 🍽 area can be cold with the toilet running out of toilet paper & needing a powerful hand- drier as well! 16.3.24 Tasty food served in a cold dining area & clean environment by friendly staff. 21.3.25 , 20.4.25 Tasty food served by friendly & helpful staff in a clean environment. The tables however need to be cleaned up soon after use. 23.7.25 Variety of tasty vegetarian food & desi sweets served by friendly & helpful staff in a clean environment . 26.7.25 Tasty chole batura , aloo baigan & samosa chàt served by friendly staff in a clean environment. Need to clean up the tables fast! 14.12.25 Tasty chole batura, samosas, aloo gobi, palak paneer & mango lassi served by friendly staff Anjali & her colleagues in a busy environment where the tables need to be cleaned up quickly! 4.4.26 Tasty Batura , mixed Paratha, Aloo Baigan & Samosa chaat with Indian Sweets served by friendly staff in a clean environment!”

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• G

  Google user

  ·4 months ago

  “The Samosas USED to be world famous. The pastry used to be crispy and complimented the fillings & chutney. Now they have changed the pastry to copy triple S caterers and it is not good. They need to being back the ORIGINAL PASTRY. Then it would be original 5 star Samosas 👍🏼”

• G

  Google user

  ·5 months ago

  “I always order the veg samosas it never disappoints me. The only downside is the service sometimes too slow, they need to answer the phone aswell. Aloo paratha is decent and so is the papri chaat. You cant go wrong.”

• G

  Google user

  ·5 months ago

  “I have visited this restaurant on three separate occasions and, unfortunately, each experience has left me feeling unwelcome and poorly treated. Today, I also sent my daughter to collect food, and she experienced the same issues that I have encountered. On multiple visits, our orders appeared to be ready, but they were left sitting on the counter while other customers were served first. Today, my daughter's order was small and included items that were already prepared, yet it was left waiting while larger orders were dealt with. This has now happened four times between us. What concerns me even more is the customer service. The lady who works behind the counter and wears glasses has consistently come across as unfriendly and dismissive. She rarely engages with customers, appears unhappy to help, and has, on several occasions, placed money on the counter abruptly and handed over receipts in a manner that felt disrespectful. I have lived in this area for 36 years and remember when the original owner ran the business. He was always welcoming and treated customers with kindness and respect. Sadly, that positive atmosphere no longer seems to exist. After several disappointing experiences, I will not be returning. I hope management takes customer service concerns seriously and ensures that all customers are treated fairly and respectfully.”

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• G

  Google user

  ·5 months ago

  “I placed my order over 30 minutes ago, and when I followed up, I was told to wait another 10 minutes. This happens almost every time I order from Shahanshah Restaurant. The delays are frustrating, and the customer service is consistently disappointing. I explained that I had already been waiting for over half an hour, but my concerns were ignored and no explanation was provided. It feels like customer satisfaction is not a priority here. Unfortunately, my experiences with this restaurant have been very poor.👎🏻👎🏻👎🏻👎🏻👎🏻”

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• G

  Google user

  ·7 months ago

  “A fantastic spot for delicious and authentic Indian cuisine. The flavors are rich, and the portions are generous. The staff is attentive, and the service is quick, making it a great place for both casual dining and special occasions. A true gem for anyone craving tasty, comforting food.”

• G

  Google user

  ·7 months ago

  “best samosas this side of Indian Ocean, bargain too 😋 don't come at lunch time as the waiting times are way longer”

• G

  Google user

  ·1 year ago

  “I ordered Shahi Paneer with paratha, and I must say, it was by far the worst Shahi Paneer I’ve ever had. What I received was basically just dry paneer with onions — absolutely no gravy at all. It didn’t even resemble Shahi Paneer in taste or presentation. To make things worse, the parathas were completely burnt and inedible. I was so disappointed that I called the restaurant to complain, but the response I got was shocking. They told me, "We make it like this only." One of the staff members even admitted, "I know it's not good," which clearly shows they are aware of the poor quality but don’t care to fix it. I will definitely never order from here again. If you’re thinking about trying this place — consider this a warning. Save your money and avoid disappointment.”

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• G

  Google user

  ·3 years ago

  “I thorough enjoy vegetarian samosas from here. At .70 P each, it’s full of potatoes and spices. I also like the spring rolls. Also at .70 P each. Parking can be a difficult to find but well worth going to Southall for. They also have Indian desserts and drinks. Most people buy for take away.”