
Groke St Helens
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Quick info
About Groke St Helens
Groke St Helens is a fast food restaurant at 36 Baldwin St in Saint Helens, built around homemade doners alongside American-style smash burgers and Dirty Fries. The burger range includes a Classic Smash and a chicken burger, and the burgers come with fries and a sauce. Loaded chicken fries add another fries dish. A brownie sits on the dessert menu. Orders are placed through an app, which also handles refund requests.
Good to know
- ParkingFree street parking · Parking
- Good for kidsGood for kids · Kids' menu
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Reviews
What reviewers say
Reviewers most often mention smash burgers, loaded chicken fries, chicken burger and signature sauce.
What reviewers say
Reviewers most often mention smash burgers, loaded chicken fries, chicken burger and signature sauce.
Customer Review Summary
Smash burgers are the main draw, with diners calling the classic smash juicy, fresh and filling, and one comparing it favorably with chain fast food on value. Fries get praise as soft inside and crunchy outside, and one reviewer enjoyed loaded chicken fries and a chicken burger. Several reviews, though, describe deliveries that ran very late, with food arriving cold or freezing. Others report a soggy bun, a burger soaked in signature sauce despite a "drizzled" description, undercooked and soggy chips, a wrong sauce on a chicken burger, and a brownie missing the caramel sauce it was described with. One reviewer found the phone staff blunt, another struggled to get a refund because it had to go through the app, and a third called the delivery driver rude. Opinions split sharply, and one reviewer described a burger mishap fixed quickly when the owner redelivered a replacement along with fresh chips.
Customer Review Summary
Smash burgers are the main draw, with diners calling the classic smash juicy, fresh and filling, and one comparing it favorably with chain fast food on value. Fries get praise as soft inside and crunchy outside, and one reviewer enjoyed loaded chicken fries and a chicken burger. Several reviews, though, describe deliveries that ran very late, with food arriving cold or freezing. Others report a soggy bun, a burger soaked in signature sauce despite a "drizzled" description, undercooked and soggy chips, a wrong sauce on a chicken burger, and a brownie missing the caramel sauce it was described with. One reviewer found the phone staff blunt, another struggled to get a refund because it had to go through the app, and a third called the delivery driver rude. Opinions split sharply, and one reviewer described a burger mishap fixed quickly when the owner redelivered a replacement along with fresh chips.
Featured reviews
- Carmen Hussein
“We use to order from here all the time but stopped when I got food poisoning. We thought we’d give it another go lastnight and now my partner is off work with food poisoning. It started off really good, but standards have dropped and we won’t be ordering from here again.”
- Ashley
“Worst take away I've had. Bun was soggy, had so much sauce on it it all slipped off the bun. The chips was sold on both portions. The brownie wasn't anything to call home about. Was sub par. No caramel sauce like described. Rang doorbell once, instantly got up and he rang it again. Didn't give me chance to get to the door. Won't be ordering again.”
- Dawn Pilling
“The order took an hour and a half. The chicken burger came with the wrong sauce so unable to eat as it had lots on it. The chips were undercooked and soggy. Rang to get a refund but have to go through the app which is proving difficult. Never again.”
- Evelyn
“Waited over 2 and half hours. Food stone cold and bearly cooked.. Delivery driver was so rude. Would not waste your money here. Go elsewhere if you don't want food poisoning :)”
- Zoe Richardson
“Ordered tonight and food arrived fresh and hot after a little mishap with one of the burgers and ringing to explain they rectified this straight away with quick delivery of the replacement and even gave fresh chips too. Good quality food and good customer service. Will be a returning customer. The owner took time to redeliver the food himself.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“We offer authentic Smash Burgers American Style. We have a variety of offering including Dirty Fries and Burgers and Homemade Doners.”
- Popular for lunch
- Popular for dinner
- Popular for solo dining
Amenities
- Free street parking
- No-contact delivery
- Takeout
- Dine-in
- Good for kids
- Casual
Show more amenities
- Onsite services
- Late-night food
- Solo dining
- Dining options· 2
- Lunch
- Dinner
- Service options· 1
- Delivery
- Parking· 1
- Parking
- Offerings· 1
- Quick bite
- Family-friendly· 1
- Kids' menu
Location
Fast food near Groke St Helens
- Pepe's4.75546.1 mi away£10–20
juicy flavourful chicken, chicken and rice meal
- KFC Warrington - Sankey Way3.21,2707 mi away
drive-thru orders, dirty tables, mobile app orders
- Q's Kitchen4.4907.3 mi away£10–20
full English breakfast, homemade spaghetti meatballs, homemade carrot cake
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Groke St Helens | 3.8124 | — | £10–20 | smash burgers, loaded chicken fries, chicken burger |
| Pepe's | 4.7554 | 6.1 mi away | £10–20 | juicy flavourful chicken, chicken and rice meal |
| KFC Warrington - Sankey Way | 3.21,270 | 7 mi away | — | drive-thru orders, dirty tables, mobile app orders |
| Q's Kitchen | 4.490 | 7.3 mi away | £10–20 | full English breakfast, homemade spaghetti meatballs, homemade carrot cake |
The 3 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.
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