
KFC Leigh - Parsonage Retail Park
Quick info
About KFC Leigh - Parsonage Retail Park
KFC Leigh - Parsonage Retail Park is a fast food restaurant in Leigh, on Parsonage Retail Park, with a drive-thru for ordering from the car. The menu includes the Zinger stacker meal and a boneless banquet, plus a Snackbox with tenders. Wings and chicken fillets are also on the menu, and mash and chips come as sides. Walk-in is the booking posture here, so no reservation is involved. Tables inside are there for those who want to eat on site.
Good to know
“Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.”
- ReservationsWalk-in only
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
Reviews
What reviewers say
Reviewers most often mention missing items in orders, cold food, uber eats delivery problems and zinger stacker meal.
What reviewers say
Reviewers most often mention missing items in orders, cold food, uber eats delivery problems and zinger stacker meal.
Customer Review Summary
Missing items are the complaint reviewers raise most, and it runs through delivery, drive thru and counter orders alike. One Uber Eats customer received no drink with one meal and was a tender short on a snackbox. Another describes a delivery order that was eventually cancelled after several couriers waited for food that never came out. A drive thru diner who ordered a large zinger stacker meal was handed a medium, with no napkins, straw or spoon for the mash. Cold food is close behind, with chips and wings described as less than warm, plus slow preparation and a burger with a tiny piece of chicken. One reviewer reports pink, raw chicken fillets in a delivered order. Others describe dirty tables and a floor covered in rubbish. The one fully positive account is a Saturday evening boneless banquet delivery that arrived correct, with warm chips and an extra fillet for the dog. One reviewer suspects quality depends on who is working, and another says staff looked at them oddly after they flagged a wrong order, then made them wait longer.
Customer Review Summary
Missing items are the complaint reviewers raise most, and it runs through delivery, drive thru and counter orders alike. One Uber Eats customer received no drink with one meal and was a tender short on a snackbox. Another describes a delivery order that was eventually cancelled after several couriers waited for food that never came out. A drive thru diner who ordered a large zinger stacker meal was handed a medium, with no napkins, straw or spoon for the mash. Cold food is close behind, with chips and wings described as less than warm, plus slow preparation and a burger with a tiny piece of chicken. One reviewer reports pink, raw chicken fillets in a delivered order. Others describe dirty tables and a floor covered in rubbish. The one fully positive account is a Saturday evening boneless banquet delivery that arrived correct, with warm chips and an extra fillet for the dog. One reviewer suspects quality depends on who is working, and another says staff looked at them oddly after they flagged a wrong order, then made them wait longer.
Featured reviews
- Google user
“So slow at getting your food ready, always cold and get your order wrong. When you tell them its wrong, they look at you funny, and them just make you wait longer and then say no thanks for waiting or anything. Tables are also always dirty and the floornis filthy with rubbish, wouldnt recommended”
- Google user
“An embarrassment for Uber Eats. I placed a £40 order through Uber Eats from this restaurant at 19:30 we had three Uber drivers assigned to this pick up all patiently waiting but one by one giving up. 2 hours later the order was cancelled saying there was a problem with the courier, the only problem was that KFC Leigh was not giving them our food. I would avoid this KFC especially if your hungry it is definitely not fast food, it's not even appearing food. Unfortunately I cant give no stars”
- Google user
“It was late and the only place open after the gigg, was looking forward to having a KFC hadnt had one for ages, I was very disappointed, no flavour to the chicken, chips were cold and in small portions. Perhaps it was late and nobody cared, that's sort of how I felt when I was there.”
- Google user
“Stopped going here after repeatedly getting home to find they hadn't given me something I had paid for. Went today for the first time in ages. Got home - stuff missing from the bag. At this point you wonder if it's incompetence, intentional, or just the consequences of filling your business with foreigners who don't speak English. Maybe all of the above. Avoid.”
- Google user
“Ordered through Uber Eat, and order was missing a drink with one of the meals, and missing a tender with the snackbox when pictures clearly show 2 of them. Don't think I've had an order go right with any KFC in the UK for years, which is frustrating as the food tastes nice enough. But with this restaurant specifically, have had orders be hours late or missing items in the past, or more often than not arriving cold. Probably only order once a year, so I guess it's my fault for hoping that maybe the next time would be different but it never is.”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Location
Fast Food near KFC Leigh - Parsonage Retail Park
- Frango Wigan3.81925.4 mi away
peri peri chicken, fresh salad, chips
- Shake Bee Bolton4.43696.2 mi away
chicken burger, dipped spicy burger, fried chicken
- 6.2 mi away
cherry boba kids meal, fried chicken quality, greasy chicken coating
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| KFC Leigh - Parsonage Retail Park | 3.61,675 | — | missing items in orders, cold food, uber eats delivery problems |
| Frango Wigan | 3.8192 | 5.4 mi away | peri peri chicken, fresh salad, chips |
| Shake Bee Bolton | 4.4369 | 6.2 mi away | chicken burger, dipped spicy burger, fried chicken |
| KFC Farnworth - Albert Road | 3.8837 | 6.2 mi away | cherry boba kids meal, fried chicken quality, greasy chicken coating |
The 3 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.

