Underwood Chinese Takeaway & Fish Chips

Featured reviews

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  Andrea ODowd

  ·5 months ago

  “We use this frequently as its tasty and a lot cheaper than the other Chinese close to us. Really tasty 😋 highly recommend”

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  Teena Jones

  ·7 months ago

  “26th Feb 2026...phoned for an order about 6pm was told it would be 45mins,waited for 1hour & 45 mins rang them 4 times and was told that order was on route each time absolute joke!... when it finally turned up at 7:45 i gave delivery man the payment and said " i hope the order is fresh & hot" he just replied " very busy,busy,busy" and shot off without giving me my change!!!The order was vile,luke warm and soft sweaty chips my son said his tasted odd and his stomachs been dodgy all day have tried to call them tonight but strangely silence from them??? DONT WASTE YOUR TIME OR MONEY THERE as ive said this sort of service is a regular occurrence. IN REPLY TO YOUR RESPONCE..I WAS NOT GIVEN AN ORDER NUMBER NOR AN APOLOGY NOR ANYTHING ELSE...MY SON STILL HAS ACUTE TOILET ISSUES TODAY AND I FORGOT TO SAY I DID NOT EAT MY ORDER I THROUGH IT AWAY (CHIPS,2 SAUSAGES,2 POTS OF GRAVY) MY SON ATE ABOUT A THIRD OF HIS(DRY CHICKEN CHOW MEIN,SALT&PEPPER CHICKEN WINGS ,BBQ SAUCE) I THROUGH IT AWAY IN THE MORNING..SO THE £30 FEE TAKEN WAS BENEFICIAL ONLY TO YOU AND I RECIEVED NO CHANGE TOO BOOT!! ALSO AFTER SEVERAL ATTEMPTS OF CALLING I HAD NO JOY. ITS NOT GOOD ENOUGH”

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• D

  dazg1988

  ·7 months ago

  “Probably the worst Chinese I’ve had for along time. Chow mein tasted like yesterdays batch warmed up, chicken balls were just mouthfuls of grease and batter, gave them to the dog, the crispy chilli pork was soft and tasted like pure vinegar. £40 and binned most of it.”

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  Sandica Andronache Mitu

  ·7 months ago

  “For the last three orders the crispy chilli dishes have been too chewy and half of it was freshly cooked while the other was leftovers.”

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  Abbie

  ·8 months ago

  “I don't know why this place has such bad reviews! Ordered off of just eat, food arrived ten mins later than expected, to which they rang me and informed me about. My partner and I both thoroughly enjoyed the food, it was hot and tasty. We will be back😄”

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  Leah Smart

  ·9 months ago

  “Ordered from them a couple months back and food got delivered over an hour late, tried to phone yet phone lines wouldn’t work. Ordered again today to give them the benefit of doubt, after an hour and a half I rang up to say the food still hadn’t come to be told it’ll be 10-15 minutes. Rang up after 2 and a half hours to be screamed at by the manager of the shop. Very vile man! I am now eating my food at 9.30pm after ordering at 6.20pm. Please do not use this Chinese, so much better around plympton and surrounding”

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• L

  Laila Mai

  ·9 months ago

  “Place a £70 order with this Chinese . Our food arrived an hour and a half later , stone cold , 2 main items missing, the curry fell out of the container like jelly and the prawn crackers were stale as anything . Called the Chinese and explained the situation, was passed onto the gentleman who I believe was the manager. His attitude was the worst I’ve ever been on the receiving end of . Shouted at, told we weren’t getting a refund , took 0 accountability and put the blame on us for plating our food up . Despite not being able to get a word in edge ways with said man, we eventually got passed on to the owner who offered to re make all the food and have it delivered within 15 mins . 25 minutes later it did arrive hot , however would never ever go back to this Chinese nor reccomend it . Bog standard food with even worse customer service .”

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  Matt Collins

  ·9 months ago

  “ordered from just eat, (monday).. Delivered 13 mins early , food was hot and lovely. for the record the prawn crackers were not stale they were fresh. Thank you”

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  itsCeri

  ·9 months ago

  “I frequently order from this chinese takeaway. It's good value for money, and their lemon chicken is lovely. Would recommend.”

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  Nancy Satchell

  ·3 years ago

  “Worst experience with any Takeaway service ever. Ordered food an hour later no food. Called to find out where it was. Was told there was an issue with the driver and it was on its way. 30 Minutes later still no food. Called again, told that it's still on the way. Asked for delivery charge to be refunded as a goodwill gesture and was told 'chef said no'! Asked to speak to manager, was denied this!! Food arrived, delivery driver said he'd been all over the place. The food was the worst I've ever had. It was a congealed, dry, cold, lump of noodles which ended up in the bin. Just wasted £30. Ended up going out to the Co-op to get a few treats for the kids which was what this Takeaway was supposed to be. Literally the worst food and worst customer service. Don't waste your time and money. I never write reviews but I am so disappointed.”

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