Margo & Plum Store & Coffee House

Featured reviews

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  Gill Marshall

  ·3 weeks ago

  “We had afternoon tea for four people £80. I was so disappointed that I rang this morning, talked to the manager, but I didn’t think my complaint was taken seriously. There was one vegetarian and one diabetic. We were given two salmon fingers, two han fingers. Not enough to go around the three meat eaters. The total fingers must have been made from twelve slices of bread. The cakes, two carrot, two Victoria, two chocolate were tiny squares taken from tray bakes with a strawberry on top. So not enough for one each for the none diabetics. The diabetic was promised sausage rolls and quiche instead of cakes, they were cheesy bites, but not tasty and the quiche parcels were ok. The fruit scones were ok but not enough jam or cream for four people., although they did bring more out on request. The girl serving us was fabulous and absolutely no complaints about the service. We have been for afternoon tea several times previously and the standard and choice is sadly lacking, with cheap, anything will do food. It is difficult these days to provide good food as it has become very expensive, however, this was definitely not worth £80 even in today’s economy.”

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• H

  Heather Gilbert

  ·3 weeks ago

  “Yesterday l was treated to afternoon tea for my birthday. Sadly, It was a disappointment. In the past the afternoon teas have been fabulous so l was so looking forward to this event. Sadly the food was substandard. Not worth the £80 fee. Nothing like the wonderful food before. The waitresses we're great, not their fault. They work hard. Sadly l shall go elsewhere for my afternoon teas !!!”

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• L

  LeaLea

  ·2 months ago

  “What an absolute gem of a place! 💎 First time visiting & It was very busy when we arrived (which to me, is always a good sign) as we didn't book. The very kind & friendly waitress set out to accommodate the 3 of us regardless, so we had a wonder round the stunning shop. We ordered from The Plum Lunch Price Fix (2 courses plus free coffee or tea), which is great value for money & very well presented.. cake was a real treat too! (Plenty to choose from). All the staff are polite and helpful. Food was prompt even tho it was busy. The atmosphere is nice & relaxed. We will most definitely be returning again. 💜 ⭐️⭐️⭐️⭐️⭐️”

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• B

  Bob Lamb

  ·2 months ago

  “Visited this morning and very Disappointed in the breakfast quality and the response from the manager. The waitress brought over the manager and at no point did I ever say I was not going to pay for it but just wanted to comment on the Quality. First thing he said before asking what my complaint was "is because we had eaten 90% of it we would have to pay", as I say I never ever said I wasn't going to pay. Bacon was cremated and like cardboard, beans had lumps of something ( looked liked old lumps of beans from scraping off the burnt pan). Hash brown totally underdone and very soft. Egg not runny but very hard. Presentation not the best. I said if this is the normal standard We would not be coming back, He wasn't bothered just the fact that we still must pay for it, which we did. We will NOT be going back and neither will any of our acquaintance's that we speak to. On the way out I heard him telling a group that the were so busy because of the quality and would best to book next time, I nearly had words with them but I am not like that type of vindictive person , just give honest feedback to try and help a business going forward, but the manager was NOT listening to what I was saying to him....!!”

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• A

  Ann Bailey

  ·3 months ago

  “Absolutely fantastic cafe. Excellent service & food. Lovely furniture & homeward section with quality items. The Plum Breakfast was adequate portion size, staff flexible with item choices & very reasonably priced. Booked a table for 2 online. Highly recommended 5*”

• L

  Lesley Perrin

  ·5 months ago

  “Disappointed with the breakfast. The surroundings are lovely and we were looking forward to sampling the breakfast. Smallest poached egg I have ever seen which was overdone and the bacon was crunchy but not in a good way. Standard brown sliced bread, no hash brown, no black pudding, no fried egg. It was ok but could have been so much better.”

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  Naomi Ragsdell

  ·6 months ago

  “Okay, but wouldn't bother returning. Really small cup of coffee for price. Lovely coffee but why not serve in a larger mug. It wont cost the business that much more. Cake delicious but again small slice. Beautiful surroundings although toilet could do with modernizing. Beautifully presented shop but some of the 'art work'ive seen cheaper in retail stores. With a few improvements and price point changes this place could be great”

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• S

  Sarah Bee

  ·8 months ago

  “I met friends here for lunch and it was lovely! We booked, as weren't sure how busy it might be on a Saturday, plus wanted to check the vegan options. We weren't disappointed! Lots of choice 👌 we weren't rushed to leave our table which was nice, so stayed longer for tea and cake too! 🍰🧁”

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  Georgia Laidlaw Brown

  ·1 year ago

  “A hidden gem! We had a brilliant time celebrating Mothers Day and Elaine, Zoe, Scarlett, Maddie and Maria couldn’t have looked after us better! We were given a complementary Prosecco and Maria even ordered in vegan scones specially for my Mum, which was so kind and made our experience even more special! Food was well presented and very tasty and we had the best time! Thank you!”

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• K

  Kate Ash

  ·1 year ago

  “Recently visited this coffee house & have to say what a great experience we had. The food was delicious & the cakes were very tempting. Service with a smile. The shop was full of gorgeous pieces which put a smile on my face & a dent in my purse- I loved it all xx”