Pad Thai Story (Wandsworth)

Featured reviews

• G

  grace newcombe1

  ·1 month ago

  “Stopped by for dinner on a warm summer monday evening. Food was excellent , good prices , excellent atmosphere siting outside . Only issue was slow service but we didn’t mind.”

• S

  S G

  ·1 month ago

  “Food was below average, particularly the ‘egg fried rice’’. It had no visible egg in and had zero flavour. Chicken satay was a bit pink. The tofu in the green curry was like a sponge that never changed no matter how much you chewed. There was also a constant rubbing / vibration from the floor. Service was cute though”

• A

  Al

  ·2 months ago

  “Food was pretty good, especially the soft shell crab pad thai and the beef curry. Small restaurant but there is seating outside as well.”

• A

  Abhay Gupta

  ·3 months ago

  “I rarely leave negative reviews, but this was genuinely the worst service I’ve ever experienced anywhere. The food itself was mediocre at best so it certainly didn’t justify the price. The real issue, however, came when we asked for the discretionary service charge to be removed from the bill. We were served with absolute minimum service. The staff just took our order, brought our dishes to us and didn’t ask in the meantime if everything was okay and if we needed anything. The mains took a while to come out to a point where I had to ask if they know how long the food was going to be. Upon a polite request to remove the service charge one of the female staff got very aggressive and tried to harass us into paying - claiming her manager would get mad and ask exactly why we had not paid it and that they would not remove it unless a reason was given. She pointed to the menu where it states “A discretionary Service charge will be applied”. The service charge is paid with discretion of the CUSTOMER not the restaurant - by law I am not obligated to pay it. We were then told that if we didn’t want to pay the service charge, we should have said so before ordering, in which case they would have refused to serve us. To make matters worse, our waitress told us that if we didn’t want to pay the service charge, we could “go to the takeaway shop across the street.” Another member of staff then came over aggressively and Instead of listening, she repeatedly slammed her hands on the table and kept interrupting us by saying, “I’m talking.” During this exchange, I could hear another member of staff laughing in the background, which only made the situation even more disrespectful. When we eventually said that we would never be returning, the response we received was simply, “Good.” I’ve never experienced such rude, confrontational behaviour in a restaurant and am amazed at the absolute lack of professionalism from multiple members of staff in this restaurant. How can anyone know they have received a “good service” before ordering? payment for service charge is not something that is a pre-requisite to ordering a meal - ridiculous.”

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• R

  Rob Goodwin

  ·3 months ago

  “Pad Thai with chicken was really tasty. So fresh and fragrant. Staff lovely. Really clean. Nice bit of music in the background. Very reasonable price for a lovely healthy lunch. Thank you !”

• J

  Jocelyn

  ·5 months ago

  “The food is not very authentic Thai, especially the beef soup and tom yum, which lacked the traditional flavours I was expecting. However, the som tum was quite nice and refreshing. The signature pad Thai also didn’t meet my expectations, as the flavour is quite standard and similar to what you can find in many places around London, rather than having an authentic Thai taste.”

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• H

  Huy Nguyen

  ·6 months ago

  “I popped into this restaurant a bit late, around 3 PM, just before they were about to close 😎. I ordered Beef and Shrimp Pad Thai – wow, absolutely delicious! The Pad Thai here is truly top-notch 🥢. I also tried the Som Tum (non-vegetarian), thinking it would have dried shrimp, but nope 😅. It would have been perfect with a bit of shrimp! 🙃 The duck in sauce was okay, but the duck was slightly over-fried and a bit dry. The food is tasty, though it takes a little while to come out, so if you’re super hungry, be patient 😆”

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• B

  Bhuvna Sethuraman

  ·1 year ago

  “Lovely food, served by sweet staff in a very cute setup. Thoroughly enjoyed our lunch experience on a Friday afternoon here. Dishes are yummy, authentic and reasonably priced. They seemed freshly prepared with quality ingredients too. Keep it up guys!!”

• I

  Ian Stewart

  ·1 year ago

  “My fiancé and I had a date night here. The atmosphere in the restaurant is great as it's small and cozy and the staff are very friendly. The food was okay. We had Pad Thai Tempura and the Gyoza starters which were well presented and nice enough. The mains however were what pet the meal down as the Pad Thai was a bit dry and ours was a mixed chicken and prawn one but only had 2 prawns. We also had the Massaman curry which had a really nice peanut satay sauce, but the lamb was very tough to eat. The restaurant is really reasonable though and overall it was still a good night.”

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• M

  Mr. Review’s

  ·2 years ago

  “We were really excited to try this restaurant out, and when we got there we were lucky that we got the last table in the evening. The starters were great, The Papaya salad was so good and the calamari was great. But our main dishes were a bit of a mixed feeling, my girlfriend ordered Roast Duck Pad Thai which in our opinion doesn't taste like original Pad Thai, and the duck was dry. My main dish was Red Curry with Duck. Everything looked good but my curry was so salty, I usually suck up curry like a bona tea, but this one I have to stop half way through because it was salty. Overall great experience, great food and a great service.”

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