Nando's St Christopher's Place

Featured reviews

• G

  Google user

  ·1 month ago

  “Worst service I have never seen in a nandos restaurant in London. They are bad and disorganised. My order lasted 35min, then they served me, forgetting my young son order. I claimed twice, waiting again for 20min. They came apologising but it was too late. Shame on you!”

• G

  Google user

  ·1 month ago

  “Great food quality as expected at Nando's. Very friendly staff, even though the place was busy.”

• G

  Google user

  ·2 months ago

  “Probably the worst Nando's I have been to. I came to your Nando's last Wednesday. When I arrived at the restaurant, one of your staff members took us to sit us down. The only available place on the ground floor was a very cramped corner. We asked the waiter if we can see the seats downstairs. Downstairs was little availability next to some loud customers, so we decided to stick with the cramped corner from the ground floor. When we went back upstairs, the waiter was completely gone. He went outside to serve someone else. Luckily, the table we were initially showed was free, so we went and sat down. When the waiter came back in, I walked to him and asked if we could have some menus. He said "yes", then went to bring a charger from the staff area and started cleaning tables, completely forgetting to bring us the menus he said he would. My partner went and grabbed the menus by himself, which was unusual, considering that every time I went to a Nando's, we would have a staff member sitting us at the table and giving us menus instead of having to do it ourselves. In the end, we decided to leave without ordering anything because we were worried that our entire dining experience would be similar. When we left, we passed by the same waiter who was supposed to sit us at the table and give us menus. He did not ask us why we were leaving. He just went to the table we were sat at and cleared off the table the menus we picked up earlier.”

• G

  Google user

  ·2 months ago

  “I visited the St Christopher’s Place Nando’s yesterday (24 July) at around 7:00pm, and I was absolutely disgusted by the state of the toilets. They were genuinely some of the filthiest restaurant toilets I’ve ever encountered. The sanitary towel bins were overflowing, which clearly indicated they hadn’t been emptied for quite some time. There was urine all over the toilet seats, the sinks were filthy with visible grime, and the overall cleanliness was shocking. To make matters worse, the hand dryer wasn’t working, leaving people with no way to dry their hands. As a result, water was everywhere, and the floor around the sinks was soaking wet, creating an unpleasant and potentially hazardous environment. The smell, the dirt, and the complete lack of hygiene made the toilets feel neglected and unacceptable. It honestly made me question the overall cleanliness standards of the restaurant. I’m a regular Nando’s customer and have always had positive experiences, which made this even more disappointing. I’ve never seen a Nando’s in such a disgusting state before. This urgently needs addressing, as it is far below the standard I expect from the brand.”

• G

  Google user

  ·3 months ago

  “Weekend lunchtime queue outside, which is expected. What was a little frustrating was seeing uncleared vacant tables from the queue with what looked like one server managing the whole floor. Possibly short-staffed that day. Once seated though, everything ran smoothly. Ordered via QR code, food came out well. Chicken wrap, thighs, chips, coleslaw, creamy mash - all solid. A decent visit, nothing that stands out either way.”

• G

  Google user

  ·3 months ago

  “This was not the Nando’s experience I’ve come to expect. Nando’s is usually known for great food and excellent customer service, but this branch was the complete opposite. We received cold chips, incorrect items, and missing orders. To make matters worse, the supervisor, Veronika, was not helpful at all when customers raised concerns. If this is the standard of management being accepted, it will inevitably affect the reputation that Nando’s has worked hard to build”

• G

  Google user

  ·4 months ago

  “Dry chicken, cold chips. My fault because I was very hungry so ate it Then 2 other customers complained of same thing I kindly told my server that I'd have done the same but I hadn't had lunch so was hungry. Expected a manager to just come and say sorry. They didn't Spoke to the supervisor and said I was surprised that she hadn't spoken to me. She was incredibly defensive and made it all about why I hadn't sent the meal back! I was polite and said I just expected her to acknowledge that my meal had been worse than any other Nandos I'd ever been to. She was then very rude. Bad food Bad service”

• G

  Google user

  ·4 months ago

  “Nandos is a fave when in London. Service at this store was quite poor. The server seemed very unfriendly. However the food was very good in true nandos style. Would have preferred the food served piping hot. Will stick to Tottenham court road next time. If you looking for good service then avoid this store.”

• G

  Google user

  ·4 months ago

  “Came in, was very quickly seated with very welcoming staff. I ordered a spicy rice bowl which came in good time and just had a lovely time! One staff member in particular, did not catch the proper name (apologies) but their name began with a V!”

• G

  Google user

  ·1 year ago

  “Out of some items on the menu, after order and payment. Have to choose something else for extra price. Otherwise cool small cozy space and soft female waitresses.”