Parlour by Ice Cream Union
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Quick info
About Parlour by Ice Cream Union
Parlour by Ice Cream Union is an ice cream shop in London at 8 Ganton St, where a large freezer in the middle of the room shows every flavour at once, so visitors can scan the whole range before they order. The menu includes a burger-shaped ice cream made in a collab. The team offers samples of different flavours before you choose, and the flavours include burnt brown butter and matcha. Vegan and egg-free options are available. Ice Cream Union also supplies ice cream to restaurants and chefs across London, and the parlour is where it serves its own range directly. Dogs are welcome, and the shop serves its scoops with biodegradable spoons.
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Reviews
What reviewers say
Reviewers most often mention ice cream burger collab, matcha ice cream, burnt butter flavour and free flavour sampling.
What reviewers say
Reviewers most often mention ice cream burger collab, matcha ice cream, burnt butter flavour and free flavour sampling.
Customer Review Summary
Reviewers most often return for the flavours themselves, with the matcha ice cream singled out as the star and burnt or brown butter named repeatedly as a standout. Carrot cake, banana split, Irish cream choc chip and dark chocolate sorbet also get mentions, and one reviewer praises the vegan and egg-free options. Close behind is the welcome: several say the staff were friendly and let them sample as many flavours as they wanted before choosing, and one thanks a staff member for patiently answering a string of questions. A collaboration serving burger-shaped ice cream draws a separate group, with one reviewer recommending the mango and chilli sauce and describing a gap between how it looks and how it tastes. The only caveats are small: one reviewer finds the location a bit hidden from the main road, and another notes the Bermondsey site is hard to get to. One reviewer liked the rigid biodegradable spoon that did not interfere with the taste of the ice cream.
Customer Review Summary
Reviewers most often return for the flavours themselves, with the matcha ice cream singled out as the star and burnt or brown butter named repeatedly as a standout. Carrot cake, banana split, Irish cream choc chip and dark chocolate sorbet also get mentions, and one reviewer praises the vegan and egg-free options. Close behind is the welcome: several say the staff were friendly and let them sample as many flavours as they wanted before choosing, and one thanks a staff member for patiently answering a string of questions. A collaboration serving burger-shaped ice cream draws a separate group, with one reviewer recommending the mango and chilli sauce and describing a gap between how it looks and how it tastes. The only caveats are small: one reviewer finds the location a bit hidden from the main road, and another notes the Bermondsey site is hard to get to. One reviewer liked the rigid biodegradable spoon that did not interfere with the taste of the ice cream.
Featured reviews
- Jared Hansen
“Excellent! I visited Parlour by Ice Cream Union on a coworker’s recommendation, and I’m so glad I did! The shop was clean, inviting, and unique, with an incredible variety of flavors I never would have thought to try. They were more than happy to let us sample as many flavors as we wanted, which made the experience even better. Every taste was creamy, delicious, and full of flavor. It was absolutely worth the trip, and I can see why it was recommended to me. If you’re looking for something a little different from your typical ice cream shop, this is definitely worth checking out. Highly recommend!”
- Helena E
“I’m writing this review for Andrew. He’s amazing at his service & being very patient with all our questions so big shout out to him. On top of that I can always count on ice cream union for making the tastiest ice cream flavours😋🍦”
- Chirag Tanna
“✨ A little scoop of heaven in Soho! 🍦 Tried the Dark Chocolate Sorbet and Matcha Ice Cream at Ice Cream Union, and both were absolutely delightful! 🍫🍵 The matcha ice cream was the real star — beautifully creamy, indulgent, and packed with that perfect, authentic matcha flavour. Easily one of the best matcha ice creams I’ve ever had! 💚 If you’re a matcha lover, this is definitely a must-try. I also loved the variety of vegan and egg-free options, making it a great spot for different dietary preferences without compromising on flavour. A lovely little gem in Soho — definitely worth stopping by for a scoop (or two)! ✨🍦”
- Damian Lubanski
“Unique and one of a kind experience with their collab, where burger-like-shaped ice cream was introduced. The flavours are so different from what I've had in any other ice cream, it's mind boggling. Speaking of which, I don't think by brain can fully comprehend that, too much of discrepancy between sight and taste. Highly recommend mango&chilli sauce. Elevated ice cream meal at its best. It's a bit hidden location from the main road, that might be an issue for this business. Minimalistic inside with huge freezer in the middle of the room with all flavours. Very knowledge and attentive Samantha was explaining the whole concept behind the collab. Don't wait, come early and reserve yours! They have tables outside, so enjoy your sweet snack. Highly recommend.”
- Supersupergirl
“Having Irish cream choc chip ice cream at Ice Cream Union. This has always been on the list because Bermondsey is hard to get to and they only open on Saturdays. Killed two birds with one stone as I got to try their unique biodegradable spoon which was nice and rigid as well as not interfering with the ice cream taste. As well as delicious it was a bonus because we got to try the ice cream burger as well.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“At our Parlour you can experience the best our ice creams have to offer. Come over, hang out with our friendly staff and have an ice cream whilst listening to great music. Producers of the highest quality artisan ice creams in the UK, supplying many of London's top restaurants and some of the city's most influential chefs. Our ice cream breaks with convention and to break convention we constantly find new ways to refine our craft. From the tools we use to the ingredients we select, everything we do is curated, created and built from the ground up. Detail is everything. Beyond our ingredient list, every element, nut, bolt and process that goes into an Ice Cream Union serving has been meticulously planned for the finest results.”
- AccessibilityWheelchair: entrance
- Good for kidsGood for kids · Family-friendly
Amenities
- Wheelchair accessible entrance
- Dogs allowed
- Family-friendly
- Casual
- Onsite services
- LGBTQ+ friendly
Show more amenities
- Quick visit
- Pet-friendly· 2
- Dogs allowed inside
- Dogs allowed outside
- Crowd· 1
- Transgender safespace
- Family-friendly· 1
- Good for kids
Location
Ice cream shops near Parlour by Ice Cream Union
- Snowflake Gelato - Soho4.42,1840.2 mi
peach gelato, corn gelato, ube matcha
- Anita Gelato London4.51,1770.5 mi
cheesecake gelato flavors, dark chocolate gelato, huge generous portions
- Gelatone4.71810.5 mi
mango gelato, lemon gelato, fresh crisp cones
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Parlour by Ice Cream Union | 4.859 | — | ice cream burger collab, matcha ice cream, burnt butter flavour |
| Snowflake Gelato - Soho | 4.42,184 | 0.2 mi | peach gelato, corn gelato, ube matcha |
| Anita Gelato London | 4.51,177 | 0.5 mi | cheesecake gelato flavors, dark chocolate gelato, huge generous portions |
| Gelatone | 4.7181 | 0.5 mi | mango gelato, lemon gelato, fresh crisp cones |
The 3 nearest ice cream shops by distance. Ratings, hours and review terms come from public business profiles.
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