Oddono's Chiswick

Featured reviews

• C

  Can Akkaya

  ·1 month ago

  “What a Contradiction – Ice Cream Kept Cool, Staff Left to Sweat I visited Oddono’s today and was genuinely shocked by the working conditions. It’s an ice cream shop, yet there appears to be no effective air conditioning for the staff. The freezers and display cabinets are carefully kept cold to protect the ice cream, while the employees behind the counter are visibly sweating as they work. How is this acceptable? We care about keeping the ice cream at the perfect temperature, but what about the people serving it? The staff were working hard and doing their best, but watching them work in such uncomfortable heat was unpleasant and concerning. Employees deserve a safe and reasonable working environment too. Keep the ice cream cold, of course — but please don’t forget to keep your staff comfortable as well. Oddono’s management should seriously look into this.”

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• M

  Mostovoi Vitalie

  ·2 months ago

  “This is my favourite ice cream in London! 🍦 The closest to authentic Italian gelato I’ve ever tried in London — and I’ve tried many places. Fantastic quality and delicious flavours. Thank you for the amazing gelato! 🇮🇹❤️”

• H

  Halima M

  ·3 months ago

  “I came in for an ice cream yesterday with a friend. The ice cream itself was okay, but I had a rather unpleasant experience whilst there. Another customer had made a mistake with her order and instead admitting that, she blamed the young man working there. Now I had been there for the whole saga and she was in the wrong. Not only that, she was disgustingly rude to the staff member about it. So much so that I had to step in and tell her to stop. The young boy working there was calm and stated that he could not just give out free ice cream - which is fair. She became hostile and started to mock him and his age. She called for his manager and instead of the manager standing up for her staff, she gave the woman free ice cream. I think that’s really poor. Although I can understand looking after your customers, I also think you should look after your staff too. I hope that young man knows he’s doing a great job, as it certainly didn’t feel that way yesterday. Rewarding bad behaviour and not looking after your staff is poor.”

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• R

  Rosalia Alexander

  ·4 months ago

  “The staff were nice enough, my criticism is with management/policy. I felt extremely unwelcome today as a Scottish person when I tried to pay with a Scottish bank note. Scottish money is legal. I would not recommend this place. I recommend any other ice cream shop that doesn't have exclusionary policies.”

• S

  Sharon Daniel

  ·4 months ago

  “The ice cream was really yummy and we got to try samples - staff were friendly. We will definitely come back again :)”

• J

  J47 H (J47elite)

  ·4 months ago

  “Had a great experience at Oddono’s Gelati in Chiswick. Carlo provided some of the kindest and friendliest service I’ve received. When I asked for recommendations, he took the time to explain their most popular flavours and helped me choose. I went for the pistachio and chocolate hazelnut gelato, and both were absolutely delicious—I’d highly recommend them. The gelato was excellent, and the friendly customer service made the visit even better. Thanks, Carlo!”

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• M

  Milad Tehrani

  ·5 months ago

  “Oddonos Chiswick is easily one of the best ice cream spots around. The gelato is incredibly creamy, rich, and made with high quality ingredients you can taste the difference in every scoop. Great flavors, friendly staff, and a welcoming vibe make it a must visit in Chiswick. 🍨”

• Z

  Z A

  ·7 months ago

  “I finally made the trip to Oddono’s Gelati in Chiswick and wow it was 100% worth the nearly 30-minute drive! We tried three flavours: pistachio, cookies and cream, and chocolate chip and every single one was outstanding. The texture is so rich and creamy, and you can genuinely taste the high-quality ingredients shining through (that pistachio especially it’s intense and authentic, no artificial vibes here). It’s proper Italian-style gelato that just feels premium without being fussy. If you’re anywhere near Chiswick or West London and you love really good ice cream, do yourself a favour and go. Whether you’re a local or willing to make a short drive like we did, Oddono’s Chiswick is hands-down one of the best gelato spots around. Highly, highly recommend we’ll definitely be back! 🍦✨ #OddonosChiswick #BestIceCreamLondon #ChiswickEats #ItalianGelato #LondonFoodie”

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• M

  Makowa_BEC

  ·8 months ago

  “Best ice creams in the area. All flavours very good. Good choice and freshness even in the winter.”

• T

  Tim P

  ·9 months ago

  “Tasty hazelnut ice cream + hot chocolate 😋 Only suggestion is the door was open so it was a bit cold. I get the need for an "open door" to customers but could change the doors / heat the cafe area more. Overall though: worth a visit.”