Hair By Nico

Featured reviews

• G

  Gurraj Talwar

  ·5 months ago

  “Had such a great experience with Hairmett! I got a non-bleach balayage done and I’m honestly so happy with the results. The colour came out beautifully and blended so naturally while still keeping my hair healthy. The whole experience was lovely from start to finish and you can really tell the care and attention that goes into the work. Would definitely recommend!”

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• M

  Mehwish Hameed

  ·8 months ago

  “I’ve been going to Ozzy for many, many years, and he is truly the only person I trust with my hair. As someone with South Asian hair, finding a stylist who understands both texture and color is rare and Ozzy is the only one who has ever been able to take my hair from dark to blonde while keeping it healthy. I still go to him to this day. His skill, consistency, and attention to detail are unmatched, and I always leave feeling confident. If you’re looking for a hairdresser you can trust long-term. Highly recommend.”

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• D

  D

  ·10 months ago

  “I got my hair done by Ozzy a week ago and I couldn’t be happier! He did a brilliant job, definitely better than what I expected!🩷”

• V

  Verified User

  ·11 months ago

  “Been seeing Ozzy for almost one year now- he’s super friendly and always sees me on time. Ozzy has helped me to get my hair a healthier condition and is always honest when it needs a rest from bleach. Previously in other salons, people have just taken my money and not turned me away which resulted in broken and dry hair. He explained carefully when light blonde was unachievable (because of previous black box dye in my hair) and has helped me take steps to get to the colour I want. Another stylist in the past just let me believe they can achieve the colour which left me disappointed afterwards. I love his honesty as he always prioritises my hair health rather than pushing me into services. Also, I wouldn’t go anywhere else because no one can blend hair the way he does for my balayage!”

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• E

  Edona

  ·11 months ago

  “I went to this salon for a dye and a haircut from Ozzy. I showed him a clear photo of a soft U-shaped cut with subtle layers and explained that I wanted to keep my length and only refresh the shape. My hair was almost waist length. I waited around thirty to forty minutes before he even started, and throughout the appointment he repeatedly paused and even accepted a walk-in client while doing my hair. The service felt rushed and disorganised from the beginning. Despite seeing the reference photo and agreeing to the plan, he used clippers and gave me a blunt cut that looked nothing like what I asked for. After the appointment, when I raised my concerns, he sent me unintelligible dismissive responses saying I dont know what i’m talking about and nothing I said made sense, even saying “whatever” at one point. At no point before cutting did he explain that he wasn’t able to achieve the shape apart from afterwards when he sent me conflicting responses of apparently I said no layers- which must have been another client he was flitting between. He also said it was my fault he had take on another client because he thought I was coming back for a balayage as I asked him about a current offer, so he had to fill his time somehow??? I also left the salon with hair dye still visible on the side of my face. I have coloured my own hair at home and have never walked out with dye on my skin. Also when I paid, the total was three hundred pounds. Later, after asking for a price breakdown, I realised two issues: • My £50 deposit was never deducted. • An Olaplex treatment was added without my consent, even though I did not request it. Previously he had told me Olaplex was only compulsory with balayage, which I did not have. When I questioned the price, he sent me a screenshot of the price he had sent when I had gotten a balayage and trim from him previously which didn’t apply to current situation so I sent him a screenshot back of where he stated this in his full price breakdown. I asked for a refund for the haircut. Instead of resolving the situation professionally, he argued with me for days over text. He repeatedly contradicted what I said and refused to acknowledge anything, even when I sent comparison photos. He offered to “fix it,” but he wouldn’t give me an appropriate time, and after showing my hair to multiple people including a family member hairdresser who lives abroad, everyone strongly advised me not to go back. Eventually, after days of back-and-forth, I received the refund but had to endure his rudeness and constant change of excuses. I’ve attached side-by-side photos of the inspiration image and how my hair looked immediately after the cut when I got home and checked it. The difference speaks for itself. After this experience, I genuinely feel the salon should be embarrassed to have someone representing them who speaks to customers that way and handles mistakes with defensiveness instead of professionalism. I can also back this up with screenshots of the conversation before I blocked him if he does try and refute anything i’ve said. I would not recommend this salon. Update: Thanks Nico for that super helpful response!! Please kindly remind the people you hire to properly charge people and if they see dye on someone’s face let their customers know they are able to remove it. I can see others have complained about Ozzy on here too so i’ll leave it at that.”

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• A

  Ari

  ·11 months ago

  “My friend and I just got a hair makeover here, done by Ozzy, and we couldn’t love it more. The colouring, the cut, and the styling were amazing, and Ozzy didn’t fail to make us feel the most welcomed, even though the salon was super busy. Couldn’t recommend any better place to get your hair done!”

• A

  Al C

  ·1 year ago

  “I had an appointment with Ozzy. He advised me the appointment would consist of colour correction and a reverse balayage. At the beginning of the appointment, I spoke through my hair journey with Ozzy and specified I wanted to bring my natural root colour down, and to go a more natural colour, specially saying I did not want to be dark.I showed a specific photo of what I wanted . He didn't look at the photo long, nor did he take much time looking at my hair or consulting me on what he was going to do - he just advised he was going to do some foils and then put a colour on the rest of my hair. I trusted that he knew what he was doing. I didn't feel great from the beginning, as Ozzy did little to make me feel welcome and comfortable. He proceeded to do some foils and then put colour on the rest of my hair - whilst doing so, dye went onto my forehead and ears and felt there was little care when applying the colour. He then advised he'd leave this colour on and come back. He then left and returned smelling of smoke - I have nothing against smoking at all but do feel its unprofessional to come back stinking of cigerettes when you're so close to your clients. I was surprised that not once did he come over in the process of my foils/colour being in, to check. The end result of this is me being dark brunette, with slightly lighter ends. When I bought this up at the end of the appointment, I was most disappointed by the lack of acknowledgement and blatant gaslighting from both Ozzy and another colleague. - After seeking further opinion and looking myself what a 'reverse balayage' is - Ozzy didn't do this at all. He has left some light bits in my hair and chucked an all over color on, this is honestly something I could do myself at home. And he wanted to charge me £300+ for this. - He tried to tell me that because my hair is thin, it turned out different. As a professional stylist/colourist, you should be capable of working with all hair types and adjusting your methods to ensure the desired colours work on different types and textures. Not blaming the client for the type of hair they have. - Ozzy tried to tell me my hair wasn't that dark and that I just needed to wash it a few times for it to be my desired colour. I shouldn't be paying to have to wash my hair to get my desired colour. The gaslighting between him and another collegue he called over was so horrible to experience, trying to treat me like I had no idea about hair, and that no mistake whatsoever had happened, when it was extremely clear what had happened. - When I expressed I would not be paying what he was asking, he said he would put a toner on to try make it better. However, by this point I was so upset about the situation and also felt very uncomfortable, I did not want to stay in the salon and trust. If your hairdresser messes up your hair, and then doesn't act nicely or acknowledge their mistake afterwards, why on earth would any client want to stay. I understand that all hair takes differently to colour etc and I was never going to get the exact result of the photo I'd shown (and I said this to Ozzy) - but the reality is, this was a very poor attempt at colouring hair, there was no thought or care put into and it wasn't even close to the colour I wanted it. Ozzy got to walk away with £250 from me (which I shouldn't have paid) but felt so uncomfortable being there I paid - and I left with my hair ruined, financially worse of (as well as needing to get this rectified). That is a significant amount of money, more than most people make in one day so when paying that amount, a stylist should put all their effort and care into giving you a great experience & result. Another poor practice is that there was no patch test/consultation prior to the appointment, also for Ozzy to claim this would need a colour correction and reverse balayge, he didn’t do this. I'm sure the salon/Ozzy will come back with something to defend what happened. But I have been 100% honest here. Below is photos of before and the result (I’ve washed it many times) - I wanted a mousy natural”

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• L

  Lee Clark

  ·1 year ago

  “Honestly I have had such bad experiences with hairdressers as a mixed race person they just never got what I wanted to achieve. Nico listened was honest with what I could do with my hair and for the 1st time ever I walked out of a salon happy. No delighted!! Can not recommend enough. I have thick curly hair but it did not faze him he worked through my tangle of curls and gave me the best natural colour. I will definitely return. OZZY HAIR ON INSTAGRAM I WILL BE BACK 😊”

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• J

  Jessica Runway

  ·3 years ago

  “I can’t express how happy I am with my new cut and colour. Iv been to many salons over the years but iv finally found a great Stlyist who understands me. Friendly staff and and clean atmosphere, amazing Turkish coffee. Can’t wait to come back x x”

• S

  Shahira Karmali-Kassam

  ·4 years ago

  “Dyed my daughter’s hair after it hadn’t taken to a previous dye. Although initially it was too light, they worked really hard to get the right tone and really cared that she was happy. Thankyou Nico and team”